Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Step 2:
Restart the machine.
Run the command
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
- Download the attachment SFCFix.zip and save it on your desktop.
- Save any work you have open, and close all programs.
- Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Attach that file to your next reply.
Step 2:
Restart the machine.
Run the command
sfc /scannow
in an elevated commandprompt and report the result.If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.