[SOLVED] SFC /Scannow and Windows feature update fail

clickcell · Jul 8, 2023

When I run SFC scannow I get the message that it failed, here are the failures from the logs:

Code:

2023-07-08 08:39:19, Info                  CBS    Failed to get visibility for package: Microsoft-OneCore-DirectX-Database-FOD-Package~31bf3856ad364e35~amd64~~10.0.22621.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2023-07-08 08:39:19, Info                  CBS    Failed to get visibility for package: Microsoft-Windows-Kernel-LA57-FoD-Package~31bf3856ad364e35~amd64~~10.0.22621.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2023-07-08 11:30:52, Error                 DEPLOY [Pnp] Failed repairing file: C:\windows\System32\drivers\wacompen.sys: 160

The only outright failure is the last line, which talks about C:\windows\System32\drivers\wacompen.sys, THIS FILE DOES NOT EXIST. The closest one I have is wacomrouterfilter.sys.

It is possible that this file was associated with an old version of the Wacom Stylus driver (but I don't know which version) and that I now have a new driver (I do use a Wacom stylus)

SFCFix tool find no errors

Code:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-07-08 06:51:19.860
Microsoft Windows 10 Build 22621 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2023-07-08 11:20:08.759
----------------------EOF-----------------------

Have attached full Windows and CBS logs

The update which I am not able to install is KB5027303

I really want to save this Windows install because I made some tweaks to get the DPC latency down and I can't really remember them all now but the latency is screaming low and on a fresh install its really high. Hopefully none of the tweaks broke Windows update. What broke Windows update was when I was running my system on an unstable overclock, many files got corrupted and since then it's never been able to Windows update. I have since made sure that the OC is absolutely rock stable using prime 95 and other tools. I am 100% confident that it is stable now at this point in time, but there was a point in time where it was not stable and I am certain that that is what broke my Windows install.

I have a fresh install on a new drive now, but as I said, the latency is way, way worse, and it is missing dozens of pieces of licenced software that need to be installed which I have setup on this install. So I really really want to save it, and it works perfectly for all tasks except Windows update. I see no evidence of anything new ever being corrupted and I do a lot of heavy duty video editing pushing the machine hard for hours. The hardware as it is is capable of creating a new valid Windows install I have proven that. And I did drop the clock speeds down a bit just for good measure.

Maxstar · Jul 9, 2023

Hi and welcome to Sysnative,

Step 1. Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Files button.

Code:

wacompen.sys

When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also.
Post the logfile Search.txt as attachment in your next reply.

Step 2. Upload the setupapi.dev.log file

Open Windows Explorer and browse to the C:\Windows\INF folder.
Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file setupapi.dev.zip in your next reply.

clickcell · Jul 12, 2023

Maxstar · Jul 13, 2023

Hi,

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

Code:

dir /s /a %systemroot%\System32\DriverStore\FileRepository\hiddigi.inf_amd64_56029d78ddb09ae0 > "%userprofile%\Desktop\Dirlist.txt"

clickcell · Jul 13, 2023

Code:

 Directory of C:\windows\System32\DriverStore\FileRepository\hiddigi.inf_amd64_56029d78ddb09ae0

26/03/2023  16:38    <DIR>          .
08/07/2023  06:27    <DIR>          ..
07/05/2022  06:19             4,056 hiddigi.inf
               1 File(s)          4,056 bytes

     Total Files Listed:
               1 File(s)          4,056 bytes
               2 Dir(s)  85,878,665,216 bytes free

Maxstar · Jul 13, 2023

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

clickcell · Jul 13, 2023

SFC scan now completes with no errors but windows update still does not work

Maxstar · Jul 13, 2023

Please provide the following files:

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply.

Upload the setupapi.dev.log file

Open Windows Explorer and browse to the C:\Windows\INF folder.
Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file setupapi.dev.zip in your next reply.

clickcell · Jul 14, 2023

Maxstar · Jul 14, 2023

Hi,

Open an elevated command prompt and run the following commands one at a time.

Replace 0 with the actual number of the HDD/SSD where Windows is installed.
Replace 1 with the actual number of the Windows OS partition.

Rich (BB code):

diskpart
list disk
select disk 0
list partition
select partition 1
list volume

Take a screenshot of this window and post it to your next post.

clickcell · Jul 14, 2023

Code:

DISKPART> list disk

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online         7452 GB    18 MB        *
  Disk 1    Online          223 GB      0 B        *
  Disk 2    Online         1863 GB  2048 KB        *
  Disk 3    Online         3726 GB  1024 KB        *
  Disk 4    Online          476 GB  1024 KB        *

DISKPART> select disk 1

Disk 1 is now the selected disk.

DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            223 GB  1024 KB

DISKPART> select partition 1

Partition 1 is now the selected partition.

DISKPART> list volume

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     D                NTFS   Partition   3462 GB  Healthy
  Volume 1     E                exFAT  Partition   3989 GB  Healthy
* Volume 2     C                NTFS   Partition    223 GB  Healthy    System
  Volume 3     G                NTFS   Partition   1380 GB  Healthy
  Volume 4     F   BackupC      exFAT  Partition    265 GB  Healthy
  Volume 5                             Partition    216 GB  Healthy    Offline
  Volume 6                      RAW    Partition    100 MB  Healthy    Hidden
  Volume 7                      RAW    Partition    537 MB  Healthy    Hidden
  Volume 8                             Partition    500 GB  Healthy    Offline
  Volume 9     H   New Volume   NTFS   Partition   3226 GB  Healthy
  Volume 10    P   Pagefile     NTFS   Partition     31 GB  Healthy    Pagefile

DISKPART>

Maxstar · Jul 14, 2023

clickcell said:
I have a fresh install on a new drive now, but as I said

Could you please disconnect all the harddisks except the systemdrive (with the Windows Installation) and then attempt to update again.

clickcell · Jul 14, 2023

Code:

DISKPART> list disk

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          223 GB      0 B        *
  Disk 1    Online         1863 GB  2048 KB        *
  Disk 2    Online         3726 GB  1024 KB        *
  Disk 3    Online          476 GB  1024 KB        *

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> list volume

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     C                NTFS   Partition    223 GB  Healthy    System
  Volume 1     G                NTFS   Partition   1380 GB  Healthy
  Volume 2     F   BackupC      exFAT  Partition    265 GB  Healthy
  Volume 3                             Partition    216 GB  Healthy    Offline
  Volume 4                      RAW    Partition    100 MB  Healthy    Hidden
  Volume 5                      RAW    Partition    537 MB  Healthy    Hidden
  Volume 6                             Partition    500 GB  Healthy    Offline
  Volume 7     H   New Volume   NTFS   Partition   3226 GB  Healthy
  Volume 8     P   Pagefile     NTFS   Partition     31 GB  Healthy    Pagefile

DISKPART>

I tried it like this and it didnt work, do I need to remove more disks?

Code:

ISKPART> select partition 1

Partition 1 is now the selected partition.

DISKPART> list volume

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 0     C                NTFS   Partition    223 GB  Healthy    System
  Volume 1     G                NTFS   Partition   1380 GB  Healthy
  Volume 2     F   BackupC      exFAT  Partition    265 GB  Healthy
  Volume 3                             Partition    216 GB  Healthy    Offline
  Volume 4                      RAW    Partition    100 MB  Healthy    Hidden
  Volume 5                      RAW    Partition    537 MB  Healthy    Hidden
  Volume 6                             Partition    500 GB  Healthy    Offline
  Volume 7     H   New Volume   NTFS   Partition   3226 GB  Healthy
  Volume 8     P   Pagefile     NTFS   Partition     31 GB  Healthy    Pagefile

DISKPART>

Maxstar · Jul 15, 2023

Hi,

No that's not necessary, your EFI and Recovery Partition are set to RAW, so we'll need to rebuild both partitions.

Rich (BB code):

  Volume 4                      RAW    Partition    100 MB  Healthy    Hidden
  Volume 5                      RAW    Partition    537 MB  Healthy    Hidden

Let's start with the EFI partition, but make first a complete backup / image of your system.

1. Boot the computer into the Recovery Environment - open the command prompt and run the following commands.
2. Replace 0 with the actual number of the HDD/SSD where Windows is installed.

Rich (BB code):

diskpart
list disk
select disk 0
list partition

3. Then run the following command and replace 1 with the actual number of the Windows OS partition.

Rich (BB code):

select partition 1

4. The following commands will resize the Windows OS partition and create the new EFI System Partition. (Note: the driveletter W should be free!)

Rich (BB code):

shrink desired=100
create partition efi size=100
format quick fs=fat32
assign letter=w

5. Run the following commands to list the partitions and volumes.

Code:

list partition
list volume

6. Note the drive letter where the Windows OS is installed, which is displayed after running list volume.
7. Close diskpart.

Rich (BB code):

exit

8. Run the following command: Replace X with the volume letter of the Windows OS partition.

Rich (BB code):

bcdboot X:\windows /s W:

9. Now the BCDBoot command copies the boot files from the Windows partition into the EFI System Partition and re-create the BCD store.

clickcell · Jul 22, 2023

It is now fixed and fully updated, thank you very much for your assistance.

Maxstar · Jul 23, 2023

Hi,

Great, but we also need to repair the rebuild the recovery partition, this partition was also set to RAW. Could you please do the following again.

Open an elevated command prompt and run the following commands one at a time.

Replace 0 with the actual number of the HDD/SSD where Windows is installed.
Replace 1 with the actual number of the Windows OS partition.

Rich (BB code):

diskpart
list disk
select disk 0
list partition
select partition 1
list volume

Take a screenshot of this window and post it to your next post.

clickcell · Oct 28, 2023

Sorry for the delay

Maxstar · Oct 28, 2023

Hi,

Please post also a new (fullscreen) screenshot of Disk Management (diskmgmt.msc) to look at.

clickcell · Oct 28, 2023

Maxstar · Oct 28, 2023

DISK 1 is the current systemdrive?
DISK 2 is an old systemdrive as it seems?

If you have no problems with this system I would leave it as it is for now..

[SOLVED] SFC /Scannow and Windows feature update fail

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