sfc /scannow error "could not perform requested operation"

[drencrom]

Can you provide me with any further help? I just ran sfc /scannow and it was still working, but checking for updates has been running for 15 minutes without stopping.

Soon after I sent this windows update told me there were no new updates.

 

[Sysnative Windows Update]

That's expected and sounds normal.

 

[drencrom]

Okay. But when I run DISM I'm still getting an error message. If I need to use system restore to restore my computer to a state before I implemented the fix you gave me, will the fix still be in place? Or will I have to redo it?

 

[drencrom]

I just searched for new updates again and it told me "windows could not search for new updates" and showed error code C80003FA. How should I proceed?

 

[drencrom]

I decided to run sfc /scannow and just searched for new updates again and it came up with servicing stack update KB4540725. Last time I tried installing that back in March it prevented me from searching for new updates and I had to run a system restore. Do you suggest I try to install it again and see what happens?

 

[drencrom]

I installed servicing stack update KB4540725 and ran a dism and this was the result:


Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\windows\system32>dism /online /cleanup-image /checkhealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

The component store is repairable.
The operation completed successfully.

C:\windows\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.

C:\windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.

Error: 0x800f081f

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>

 

[drencrom]

I'd like to thank you for the help you've provided me. But I was wondering if you could assist me further in fixing the issue I am having with my computer. I would be happy to compensate you for your services if required. Or, if you could connect me with someone else that could provide me with the assistance I need I would really appreciate it. I don't want to monopolize your time, but I'm very concerned about my computer. Thank you for your time.

 

[Sysnative Windows Update]

Please provide fresh CBS.log after running DISM.

 

[drencrom]

Here you go.

CBS copy 2.log


Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

C:\windows\system32>dism /online /cleanup-image /checkhealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

The component store is repairable.
The operation completed successfully.

C:\windows\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.

C:\windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.

Error: 0x800f081f

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\windows\system32>

 

[Sysnative Windows Update]

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.

 

[drencrom]

Here it is.

components.rar

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, run DISM again and attach CBS.log.

 

[drencrom]

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\windows\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
No component store corruption detected.
The operation completed successfully.

C:\windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.

C:\windows\system32>

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-06-14 21:52:02.563
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Hollis Mulwray\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18639_none_c6b61992e5d8ab58
Successfully took permissions for file or folder C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18619_none_c6b418fee5da78aa
Successfully took permissions for file or folder C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18618_none_c6b42fc6e5da5f09
Successfully took permissions for file or folder C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18450_none_c6ce8706e5c5bf7b
Successfully took permissions for file or folder C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.17351_none_c6d93e44e5bdc004
Successfully took permissions for file or folder C:\windows\WinSxS\Manifests\amd64_709e52c5af6f6ce41a0f60310181636f_31bf3856ad364e35_6.3.9600.17415_none_8fa86ab2d3bfda8d.manifest

Successfully copied file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18639_none_c6b61992e5d8ab58\ieetwcollector.exe to C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18639_none_c6b61992e5d8ab58\ieetwcollector.exe.
Successfully copied file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18619_none_c6b418fee5da78aa\ieetwcollector.exe to C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18619_none_c6b418fee5da78aa\ieetwcollector.exe.
Successfully copied file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18618_none_c6b42fc6e5da5f09\ieetwcollector.exe to C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18618_none_c6b42fc6e5da5f09\ieetwcollector.exe.
Successfully copied file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18450_none_c6ce8706e5c5bf7b\ieetwcollector.exe to C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18450_none_c6ce8706e5c5bf7b\ieetwcollector.exe.
Successfully copied file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.17351_none_c6d93e44e5bdc004\ieetwcollector.exe to C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.17351_none_c6d93e44e5bdc004\ieetwcollector.exe.
Successfully copied file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.17351_none_c6d93e44e5bdc004\ieetwproxystub.dll to C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.17351_none_c6d93e44e5bdc004\ieetwproxystub.dll.
Successfully copied file C:\Users\Hollis Mulwray\AppData\Local\niemiro\Archive\Manifests\amd64_709e52c5af6f6ce41a0f60310181636f_31bf3856ad364e35_6.3.9600.17415_none_8fa86ab2d3bfda8d.manifest to C:\windows\WinSxS\Manifests\amd64_709e52c5af6f6ce41a0f60310181636f_31bf3856ad364e35_6.3.9600.17415_none_8fa86ab2d3bfda8d.manifest.

Successfully restored ownership for C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18639_none_c6b61992e5d8ab58
Successfully restored permissions on C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18639_none_c6b61992e5d8ab58
Successfully restored ownership for C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18619_none_c6b418fee5da78aa
Successfully restored permissions on C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18619_none_c6b418fee5da78aa
Successfully restored ownership for C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18618_none_c6b42fc6e5da5f09
Successfully restored permissions on C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18618_none_c6b42fc6e5da5f09
Successfully restored ownership for C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18450_none_c6ce8706e5c5bf7b
Successfully restored permissions on C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18450_none_c6ce8706e5c5bf7b
Successfully restored ownership for C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.17351_none_c6d93e44e5bdc004
Successfully restored permissions on C:\windows\WinSxS\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.17351_none_c6d93e44e5bdc004
Successfully restored ownership for C:\windows\WinSxS\Manifests\amd64_709e52c5af6f6ce41a0f60310181636f_31bf3856ad364e35_6.3.9600.17415_none_8fa86ab2d3bfda8d.manifest
Successfully restored permissions on C:\windows\WinSxS\Manifests\amd64_709e52c5af6f6ce41a0f60310181636f_31bf3856ad364e35_6.3.9600.17415_none_8fa86ab2d3bfda8d.manifest
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2020-06-14 21:52:06.331
Script hash: kHn+6oafGcA/BowNrKPQIlVOx0Smv5fEzwIs3VoCbY8=
----------------------EOF-----------------------

CBS.7z

 

[Sysnative Windows Update]

All done.

 

[drencrom]

Thanks again for all your help.

 

[Sysnative Windows Update]

Happy to assist.