Seen your re-post, sorry for no one else getting to you. Lets get the latest logs so Richard/Tom can get a fix going for you - I'll send them a message to see if one of them can take over.
SFC Scan
Click on the Start
button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
sfc /scannow
Wait for this to finish before you continue
Download SFCFix.exe and save this to your Desktop.
Save any open documents and close all open windows.
Double click on SFCFix.exe to open it.
Follow all on screen instructions and upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please.
SFCFix version 2.3.0.0 by niemiro.
Start time: 2014-07-08 12:57:51.107
Not using a script file.
AutoAnalysis::
WARNING: File C:\Windows\winsxs\Manifests\x86_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.16518_none_1ee303ae0a7f8ade.manifest was not backed up as that would replace the current backup.
FIXED: Corruption at C:\Windows\winsxs\Manifests\x86_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.16518_none_1ee303ae0a7f8ade.manifest has been successfully repaired from C:\Users\saraswati\AppData\Local\niemiro\Temp\KBExtractor_ie11-windows6.1-kb2909921-x86_dda0bad3a8024cc87ca0f9bccc23fcbfe87a4aac.cab\ie11-windows6.1-kb2909921-x86_dda0bad3a8024cc87ca0f9bccc23fcbfe87a4aac.cab\x86_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.16518_none_1ee303ae0a7f8ade.manifest.
FIXED: Corruption at C:\Windows\winsxs\x86_wdmaudio.inf_31bf3856ad364e35_6.1.7601.18276_none_622fc7907896be4c\drmkaud.sys has been successfully repaired from C:\Windows\System32\drivers\drmkaud.sys.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-b..ore-fonts-wgl4-boot_31bf3856ad364e35_6.1.7600.16385_none_743727379de0f64d\wgl4_boot.ttf has been successfully repaired from C:\Boot\Fonts\wgl4_boot.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-gadgets-weather_31bf3856ad364e35_6.1.7600.16385_none_4db0b909695af8f9\5.png has been successfully repaired from C:\Program Files\Windows Sidebar\Gadgets\Weather.Gadget\images\6.png.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-usertiles-client_31bf3856ad364e35_6.1.7600.16385_none_296c39877a41ff71\user.bmp has been successfully repaired from C:\ProgramData\Microsoft\User Account Pictures\user.bmp.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-ringtonesamples_31bf3856ad364e35_6.1.7600.16385_none_b73fb7eb03882af2\Ringtone 09.wma has been successfully repaired from C:\ProgramData\Microsoft\Windows\Ringtones\Ringtone 09.wma.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7601.17514_none_f35f9773adf74c06\SoftBlue.jpg has been successfully repaired from C:\Users\saraswati\AppData\Local\Microsoft\Windows Mail\Stationery\SoftBlue.jpg.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-f..truetype-angsanaupc_31bf3856ad364e35_6.1.7600.16385_none_69840bdc6189f85f\angsauz.ttf has been successfully repaired from C:\Windows\Fonts\angsauz.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-f..truetype-arialblack_31bf3856ad364e35_6.1.7600.16385_none_e9222186c847305c\ariblk.ttf has been successfully repaired from C:\Windows\Fonts\ariblk.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-f..uetype-browalliaupc_31bf3856ad364e35_6.1.7600.16385_none_326b73034e86df09\browaub.ttf has been successfully repaired from C:\Windows\Fonts\browaub.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-font-truetype-consolas_31bf3856ad364e35_6.1.7600.16385_none_69c5a93806a59ac4\consolai.ttf has been successfully repaired from C:\Windows\Fonts\consolai.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-font-truetype-georgia_31bf3856ad364e35_6.1.7600.16385_none_30cc41dddcc90462\georgiai.ttf has been successfully repaired from C:\Windows\Fonts\georgiai.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-font-truetype-miriam_31bf3856ad364e35_6.1.7600.16385_none_1f5c028e2741bf6b\mriam.ttf has been successfully repaired from C:\Windows\Fonts\mriam.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-f..itmap-ms_sans_serif_31bf3856ad364e35_6.1.7600.16385_none_5081028cf5791b55\sserifer.fon has been successfully repaired from C:\Windows\Fonts\sserifer.fon.
FIXED: Corruption at C:\Windows\winsxs\x86_keyboard.inf_31bf3856ad364e35_6.1.7601.17514_none_9955d7c4373b0589\keyboard.inf has been successfully repaired from C:\Windows\inf\keyboard.inf.
FIXED: Corruption at C:\Windows\winsxs\x86_mdmpace.inf_31bf3856ad364e35_6.1.7600.16385_none_c3c4610991bfde47\mdmpace.inf has been successfully repaired from C:\Windows\inf\mdmpace.inf.
FIXED: Corruption at C:\Windows\winsxs\x86_mdmpin.inf_31bf3856ad364e35_6.1.7600.16385_none_710939c236aacd6f\MDMPIN.INF has been successfully repaired from C:\Windows\inf\mdmpin.inf.
FIXED: Corruption at C:\Windows\winsxs\x86_mdmracal.inf_31bf3856ad364e35_6.1.7600.16385_none_3846b3ddb4a5ed17\mdmracal.inf has been successfully repaired from C:\Windows\inf\mdmracal.inf.
FIXED: Corruption at C:\Windows\winsxs\x86_mdmtexas.inf_31bf3856ad364e35_6.1.7600.16385_none_a9ac164403ac994d\mdmtexas.inf has been successfully repaired from C:\Windows\inf\mdmtexas.inf.
FIXED: Corruption at C:\Windows\winsxs\x86_usbcir.inf_31bf3856ad364e35_6.1.7601.18208_none_a05db5c55ab8923b\usbcir.inf has been successfully repaired from C:\Windows\inf\usbcir.inf.
FIXED: Corruption at C:\Windows\winsxs\x86_wialx006.inf_31bf3856ad364e35_6.1.7600.16385_none_aaa99343147ee8b7\wialx006.inf has been successfully repaired from C:\Windows\inf\wialx006.inf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_6.1.7601.17514_none_0014e305d0cff0a7\append.exe has been successfully repaired from C:\Windows\System32\append.exe.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_6.1.7601.17514_none_0014e305d0cff0a7\DDEML.DLL has been successfully repaired from C:\Windows\System32\DDEML.DLL.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_6.1.7601.17514_none_0014e305d0cff0a7\KB16.COM has been successfully repaired from C:\Windows\System32\KB16.COM.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_6.1.7601.17514_none_0014e305d0cff0a7\KEY01.SYS has been successfully repaired from C:\Windows\System32\KEY01.SYS.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_6.1.7601.17514_none_0014e305d0cff0a7\mem.exe has been successfully repaired from C:\Windows\System32\mem.exe.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_6.1.7601.17514_none_0014e305d0cff0a7\ntvdmd.dll has been successfully repaired from C:\Windows\System32\ntvdmd.dll.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_6.1.7601.17514_none_0014e305d0cff0a7\TOOLHELP.DLL has been successfully repaired from C:\Windows\System32\TOOLHELP.DLL.
FIXED: Corruption at C:\Windows\winsxs\x86_disk.inf_31bf3856ad364e35_6.1.7600.16385_none_f99cd807d58018cb\disk.sys has been successfully repaired from C:\Windows\System32\drivers\disk.sys.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.1.7601.17514_none_04801f69e1dbd8e6\imkrmig.dll has been successfully repaired from C:\Windows\winsxs\x86_microsoft-windows-ime-korean-migration_31bf3856ad364e35_6.1.7600.16385_none_284677d0056f5d42\imkrmig.dll.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-o..adisc-style-shatter_31bf3856ad364e35_6.1.7600.16385_none_b0b8940547ea1b32\NavigationLeft_ButtonGraphic.png has been successfully repaired from C:\Program Files\DVD Maker\Shared\DvdStyles\SpecialOccasion\NavigationLeft_ButtonGraphic.png.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-o..style-layeredtitles_31bf3856ad364e35_6.1.7600.16385_none_eeb3fc07d2dd577c\NavigationRight_ButtonGraphic.png has been successfully repaired from C:\Program Files\DVD Maker\Shared\DvdStyles\SpecialOccasion\NavigationRight_ButtonGraphic.png.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-o..ediadisc-style-full_31bf3856ad364e35_6.1.7600.16385_none_721b7ac986b2301c\NavigationUp_ButtonGraphic.png has been successfully repaired from C:\Program Files\DVD Maker\Shared\DvdStyles\SpecialOccasion\NavigationUp_ButtonGraphic.png.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7601.18126_none_19b0048502e0c294\Graph.emf has been successfully repaired from C:\Users\New User\AppData\Local\Microsoft\Windows Mail\Stationery\Graph.emf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-font-truetype-verdana_31bf3856ad364e35_6.1.7601.17621_none_c072be275d7aca5e\verdanab.ttf has been successfully repaired from C:\Windows\winsxs\x86_microsoft-windows-font-truetype-verdana_31bf3856ad364e35_6.1.7601.21733_none_c0f38b9a769eb8c7\verdanab.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-font-truetype-verdana_31bf3856ad364e35_6.1.7601.17621_none_c072be275d7aca5e\verdanaz.ttf has been successfully repaired from C:\Windows\winsxs\x86_microsoft-windows-font-truetype-verdana_31bf3856ad364e35_6.1.7601.21733_none_c0f38b9a769eb8c7\verdanaz.ttf.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\helpcins.dll has been successfully repaired from C:\Windows\winsxs\x86_microsoft-windows-help-helpcins_31bf3856ad364e35_6.1.7601.17514_none_9228966cfb862ced\helpcins.dll.
FIXED: Corruption at C:\Windows\winsxs\x86_netfx35linq-system.addin.contract_31bf3856ad364e35_6.1.7601.17514_none_2a02872a9b857431\System.AddIn.Contract.dll has been successfully repaired from C:\Windows\winsxs\msil_system.addin.contract_b03f5f7f11d50a3a_6.1.7601.17514_none_46152da9482ca76c\System.AddIn.Contract.dll.
FIXED: Corruption at C:\Windows\winsxs\msil_system.web.entity_b77a5c561934e089_6.1.7601.17514_none_12e1723129370f25\System.Web.Entity.dll has been successfully repaired from C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Web.Entity.dll.
FIXED: Corruption at C:\Windows\winsxs\msil_system.web.entity.design_b77a5c561934e089_6.1.7601.17514_none_9c8e8f9630f084df\System.Web.Entity.Design.dll has been successfully repaired from C:\Windows\winsxs\x86_netfx35linq-system.web.entity.design_31bf3856ad364e35_6.1.7601.17514_none_9b02b0c871489614\System.Web.Entity.Design.dll.
FIXED: Corruption at C:\Windows\winsxs\msil_system.web.extensions.design_31bf3856ad364e35_6.1.7601.17514_none_bde9a9377fb2093a\System.Web.Extensions.Design.dll has been successfully repaired from C:\Windows\winsxs\x86_netfx35linq-system.web.extensions.design_31bf3856ad364e35_6.1.7601.17514_none_080c725aa9b358c1\System.Web.Extensions.Design.dll.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-sonic-offset_31bf3856ad364e35_6.1.7601.17514_none_10f363613cc7ec2d\Offset.ax has been successfully repaired from C:\Windows\winsxs\x86_microsoft-windows-opticalmediadisc-api_31bf3856ad364e35_6.1.7601.17514_none_b7f4a39556101571\offset.ax.
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-opticalmediadisc-api_31bf3856ad364e35_6.1.7601.17514_none_b7f4a39556101571\audiodepthconverter.ax has been successfully repaired from C:\Windows\ehome\CreateDisc\Filters\AudioDepthConverter.ax.
FIXED: Corruption at C:\Windows\winsxs\msil_system.core_b77a5c561934e089_6.1.7601.17514_none_9fdff949ac90febf\System.Core.dll has been successfully repaired from C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Core.dll.
FIXED: Corruption at C:\Windows\winsxs\x86_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_a642f2ee482c0cd4\sffp_sd.sys has been successfully repaired from C:\Windows\System32\drivers\sffp_sd.sys.
FIXED: Corruption at C:\Windows\winsxs\x86_1394.inf_31bf3856ad364e35_6.1.7601.17514_none_fd36c08a642a0b1d\ohci1394.sys has been successfully repaired from C:\Windows\System32\drivers\ohci1394.sys.
FIXED: Corruption at C:\Windows\winsxs\x86_wstorflt.inf_31bf3856ad364e35_6.1.7601.17514_none_c29b5886768f497d\vmstorfl.sys has been successfully repaired from C:\Windows\System32\drivers\vmstorfl.sys.
FIXED: Corruption at C:\Windows\winsxs\x86_wstorflt.inf_31bf3856ad364e35_6.1.7601.17514_none_c29b5886768f497d\vmstorfltres.dll has been successfully repaired from C:\Windows\System32\vmstorfltres.dll.
FIXED: Corruption at C:\Windows\winsxs\x86_amdsata.inf_31bf3856ad364e35_6.1.7601.17577_none_4e366281e05b138e\amdsata.sys has been successfully repaired from C:\Windows\System32\drivers\amdsata.sys.
FIXED: Corruption at C:\Windows\winsxs\x86_machine.inf_31bf3856ad364e35_6.1.7601.17514_none_bc1a57271cf2f285\pci.sys has been successfully repaired from C:\Windows\System32\drivers\pci.sys.
FIXED: Corruption at C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_3d0806ed18f4fa43\I386\STDNAMES.GPD has been successfully repaired from C:\Windows\System32\spool\drivers\w32x86\3\stdnames.gpd.
FIXED: Corruption at C:\Windows\winsxs\x86_wpf-reachframework_31bf3856ad364e35_6.1.7601.18140_none_020d05cf8717aceb\ReachFramework.dll has been successfully repaired from C:\Windows\winsxs\msil_reachframework_31bf3856ad364e35_6.1.7601.18140_none_439232435fdee4da\ReachFramework.dll.
FIXED: Corruption at C:\Windows\winsxs\x86_mshdc.inf_31bf3856ad364e35_6.1.7601.18231_none_df26d4d57fdef5b0\pciidex.sys has been successfully repaired from C:\Windows\System32\drivers\pciidex.sys.
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 483
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 52
SURT total detected corruption count: 62
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 1
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.3.0.0 by niemiro has completed.
Currently storing 57 datablocks.
Finish time: 2014-07-08 13:12:52.854
Script hash:
----------------------EOF-----------------------
Very sorry for the delay, but I can finally get to work on your issue now :) So let's get started!
SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
Thank you Stephen. I am having internet trouble at home pc where I have this issue. I will take suggested actions and post the text files either tomorrow or day after tomorrow. Thank you very much for all the help and understanding.