sfc /scannow found corrupt files (Windows 8.1)

Thanks, it seems to have run, there were no error messages on the command prompt screen.

It returned to the C:\windows\system32> prompt with no other message.

I haven't restarted my PC yet.
 
Hi FrankyMole

It's been more than 48hours since we heard from you. Do you still require assistance?

Please run the SFC scan again as per post #24 and attach the CBS.log

Thanks
 
Hello! Thank you for your assistance so far. I will run a new sfc scannow, shortly - I have just started a new job doing postal deliveries so my hours are a bit crazy, but will try to get it done a.s.a.p today between my new job setting-up chores like bank stuff and uniform-ordering... should I post a new log link here, or just mention any exception and error messages that appear?
 
I hope this attached okay.

The Command Prompt (after the scan) read "Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log windir\Logs\CBS\.CBS.log. For example C:\Windows\Logs\CBS\CBS.Log. Note that logging is currently not supported in offline servicing scenarios."
 

Attachments

Hi Frankymole

Please run another SFC scan and post the results.

SFC Scan

1. To open an elevated command prompt, use the Windows+X keyboard combination.
2. From the menu returned, click on Command Prompt (Admin). Accept any UAC prompts.
3. When command prompt opens, copy and paste the following command into it, press enter

sfc /scannow

Wait for this to finish before you continue

4. copy and paste %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
5. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload to SendSpace and just provide the link here.
 
It made a log but I get "access is denied" when I try to zip it, or even open it. When I try to attach it here it tells me I have to be given administrator permission on my PC.

Very hard to understand why it's done this - I opened the Command Prompt using Windows + X as you instructed.

I opened it in Word (opened with admin permissions) using Unicode 8, and re-saved it.View attachment CBS-unicode8.rar
 
Ok

Please Navigate to C:\Windows\Logs\CBS. Copy your CBS.log to the Desktop, zip it and attach it.
 
Please do the following

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.
 

Attachments

Please do the following

Step#1 - Export SideBySide

Click on the Start button and in the search box, type regedit

  1. When you see regedit on the list, right-click on it and select Run as administrator
  2. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
  3. Once selected, click File > Export....
  4. Change the Save as type: to Registry Hive Files (*.*)
  5. Name this file SxS (with no file extension) and save it to your Desktop.


Once done please upload this file via Dropbox or One Drive or SendSpace.

I also have a question: Have you attempted to install windows 10 at any time on this computer?
 
Hi FrankyMole

Not heard from you for a while. Are you still needing assistance?
 
Please do the following. Do not move on to the next step until the previous step has been completed.

Step 1 - Create a system restore point

If you are unsure on how to do this please see this guide.


Step 2 - Export Registry Key

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-u..rsalcrt-apifwd-win8_31bf3856ad364e35_none_731a9b566a96fa11 /s >1.txt && notepad 1.txt
4. Notepad will open showing the info. Copy and paste this into your next reply.


Step 3 -SFC Fix

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.


  1. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  2. Save any open documents and close all open windows.
  3. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  4. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  5. SFCFix will now process the script.
  6. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.
 

Attachments

Here is the result of Step 2:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-u..rsalcrt-apifwd-win8_31bf3856ad364e35_none_731a9b566a96fa11
(Default) REG_SZ 6.2


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-u..rsalcrt-apifwd-win8_31bf3856ad364e35_none_731a9b566a96fa11\6.2
6.2.9200.17488 REG_BINARY 01
(Default) REG_SZ 6.2.9200.17488

--



Here is the result of Step 3:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-11-25 18:27:52.217
Microsoft Windows 8 - amd64
Using .zip script file at C:\Users\Frank Shailes\Desktop\SFCFix.zip [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-u..rsalcrt-apifwd-win8_31bf3856ad364e35_none_731a9b566a96fa11.


Failed to delete registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-u..rsalcrt-apifwd-win8_31bf3856ad364e35_none_731a9b566a96fa11.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-u..rsalcrt-apifwd-win8_31bf3856ad364e35_none_731a9b566a96fa11.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2018-11-25 18:27:52.497
Script hash: QbNpTtf0pq6sW6Z23PDY5Jhq/tJPcuV5hyGBYDr/rk0=
----------------------EOF-----------------------
 
Please run the following

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

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