Stuck trying to follow procedure to supply files for BSOD on Lenovo Thinkpad

It's probably easiest to run the web installer and see what it decides to install (if anything.) Afterwards, you should be able to intall and run the Lenovo utility.
 
I already had Net 4.0 installed. I downloaded Lenovo's system update, which then uninstalled my existing program. However, when I executed the supposedly NEW system update pgm,
it had the same screens as before. When I proceeded to get new updates, it found none which my system lacked.
 
Thank you for trying. I was hoping it would at least give us a new UI which might lead to the laptop's product support page but no such luck, it would seem. I had another look at the dump file and noticed I somehow misinterpreted the error code as a DV induced code earlier. It's actually a normal bugcheck code so we may need to try turning on DV but with more targeted settings if the problems continue. Please try using the system as you normally would and use the collector app to get a new zip if/when it crashes again.
 
Thanks, but I have also become suspicious of Lenovo's System Update program. It comes back so quickly to advise it has no updates. I wonder if it is due to thesystem age, where it might stop detail investigation. My Dell/Dell updating is more thorough.
 
6 days of normal usage have not produced another BSOD. Before, I was getting it almost daily. If another week like this goes by, perhaps I can close this problem assistance request.
 
jaycharles said:
6 days of normal usage have not produced another BSOD. Before, I was getting it almost daily. If another week like this goes by, perhaps I can close this problem assistance request.
Click to expand...

Thank you for the update. Please do let us know whether or not the problems return.
 
For whatever unknown reason, the BSOD has failed to reappear after another week of normal usage. I therefore close this thread asking for assistance. Thank you for your interest and
assistance.
 
Hi jaycharles,


Thank you again for keeping us updated. Unfortunatley, we may never really know why but I'm glad your system has stabilized. Please do let us know if the problems return.
 

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