Have you tried?
Surface Pro with Win Store Error 0x80072f8f
- Thread starter songwk
- Start date
Hi,
Let's try and sync the clock the old fashioned way
Command Prompt
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Stephen
Let's try and sync the clock the old fashioned way
Command Prompt
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Click on the Start
button and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
SC start W32Time
w32tm /resync
Stephen
Hi,
Let's try and sync the clock the old fashioned way
Command Prompt
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Click on the Start
button and in the search box, type Command Prompt- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
SC start W32Time
w32tm /resync
Stephen
Hi Stephen,
When I use the 1st command ("SC..."), I got the following message :
[SC] StartService FAILED 1056 :
An instance of the service is already running.
When I continue with the 2nd command ("w32tm...."), I got the following :
Sending resync command to local computer
{wait for about a minute}
The computer did not resync because no time data was available.
Did we manage to narrow to the problem ?
Thanks in advance.
Maybe with some other commands...
After it, check if it works.
If not, try to get more informations from it:
After it, check if it works.
If not, try to get more informations from it:
Code:
w32tm /tz
w32tm /query /status
w32tm /query /peers
w32tm /query /configuration
Read More:
Hi Xilo,
Below is my result :
with w32tm /resync /rediscover command, I get :
Sending resync command to local computer
The computer did not resync because no time data was available.
with w32tm /tz I get :
Time zone: Current: TIME_ZONE_ID_UNKNOWN Bias: -480min (UTC=LocalTime+Bias)
[Standard Name: "Malay Peninsular Standard Time" Bias:0min Date
unspecified)][Daylight Name: "Malay Peninsula Daylight Time" Bias:-60min Date
unspecified)]with w32tm /query /status I get :
Leap indicator: 3(last minute has 61 seconds)
Stratum: 0 (unspecified)
Precision: -6 (15.625ms per tick)
Root Delay: 0.2656781s
Root Dispersion: 7.8427179s
ReferenceId: 0x00000000 (unspecified)
Last Successful Sync Time: 15/1/2014 12:57:09 PM
Source: Free-running System Clock
Poll Interval: 10 (1024s)
with w32tm /query /peers
#Peers: 1
Peer: time.windows.com.0x9
State: Active
Time Remaining: 3025.5625503s
Mode: 3 (Client)
Stratum: 0 (unspecified)
PeerPoll Interval: 0 (unspecified)
HostPoll Interval: 10 (1024s)
with w32tm /query /configuration I get :
[Configuration]
EventLogFlags: 2 (Local)
AnnounceFlags: 10 (Local)
TimeJumpAuditOffset: 28800 (Local)
MinPollInterval: 10 (Local)
MaxPollInterval: 15 (Local)
MaxNegPhaseCorrection: 4294967295 (Local)
MaxPosPhaseCorrection: 4294967295 (Local)
MaxAllowedPhaseOffset: 300 (Local)
FrequencyCorrectRate: 4 (Local)
PollAdjustFactor: 5 (Local)
LargePhaseOffset: 50000000 (Local)
SpikeWatchPeriod: 900 (Local)
LocalClockDispersion: 10 (Local)
HoldPeriod: 5 (Local)
PhaseCorrectRate: 1 (Local)
UpdateInterval: 30000 (Local)
[TimeProviders]
NtpClient (Local)
DllName: C:\WINDOWS\system32\w32time.dll (Local)
Enabled: 1 (Local)
InputProvider: 1 (Local)
AllowNonstandardModeCombinations: 1 (Local)
ResolvePeerBackoffMinutes: 15 (Local)
ResolvePeerBackoffMaxTimes: 7 (Local)
CompatibilityFlags: 2147483648 (Local)
EventLogFlags: 1 (Local)
LargeSampleSkew: 3 (Local)
SpecialPollInterval: 3600 (Local)
Type: NTP (Local)
NtpServer: time.windows.com,0x9 (Local)
NtpServer (Local)
DllName: C:\WINDOWS\system32\w32time.dll (Local)
Enabled: 0 (Local)
InputProvider: 0 (Local)
VMICTimeProvider (Local)
DllName: C:\WINDOWS\System32\vmictimeprovider.dll (Local)
Enabled: 0 (Local)
InputProvider: 1 (Local)
Hope the information above is useful.
Thanks.
The following command could allow your device to synchronize (hopefully) with your active directory/domain:
Then re-try to synchronize with
If it doesn't work, try ALL instead of domhier, then resync with the above command.
Code:
w32tm /config /syncfromflags:DOMHIERThen re-try to synchronize with
Code:
w32tm /resync /rediscoverIf it doesn't work, try ALL instead of domhier, then resync with the above command.
I tried both DOMHIER and ALL. But in both the situation, when I run the command w32tm /resync /rediscover, it gives :
Sending resync command to local computer
The computer did not resync because no time data was available.
Try either
Or
Code:
NET TIME /DOMAIN:domainname /SETOr
Code:
NET TIME /RTSDOMAIN:domainname /SETManage to sync with local domain time already. What should I do next ?
Sorry, I didn't understand: is something changed and now you can synchronize or did you do it already?
Oh... I follow your "Net Time" command and can get to sync the time with my domain. Now what step should I do ? My Store is still not functioning.
Does it still show the same error?
Try to reset wstore (run Windows or search charm) :
1) open an elevated command prompt, type wsreset (press enter)
Or from the search charm, type wsreset, right-click wsreset when it appears, run as administrator
2) Click the "Try again" link when the store appears
If this doesn't work I'm afraid I'm out of ideas... :noidea:
Try to reset wstore (run Windows or search charm) :
1) open an elevated command prompt, type wsreset (press enter)
Or from the search charm, type wsreset, right-click wsreset when it appears, run as administrator
2) Click the "Try again" link when the store appears
If this doesn't work I'm afraid I'm out of ideas... :noidea:
Hi Xilo,
Results still the same. WinStore is still not working... :banghead:.
Anyway, you are of very great help... :thumbsup2: Thanks a lot...
:dsmile:
Couldn't it be that feature have been disabled by the domain administrator?
Or does it work for other users in the domain?
:bored2:
Couldn't it be that feature have been disabled by the domain administrator?
Or does it work for other users in the domain?
:bored2:
I don't know as I am the only one using Win8Pro at the moment. :r1::huh:
However, when I first bought this unit, it works OK until I encounter some problem which I use the factory reset which is a HUGE MISTAKE... :banghead:
Should have just find alternatives instead of using the copy of Win8Pro stored in the device. Seems that this copy is an incomplete copy. Found this out the hardway.... :thud:
Anyway, thanks a lot again... :thumbsup2:
Where did you get the Windows 8.1 OS upgrade from?
After I have use the factory reset, the WinStore still works and points me to the 8.1 upgrade. Then the rest are history. :wave:
simplyfruity
New member
- May 26, 2014
- 1
Hello, how did you finally resolve this issue???
I have a Microsoft Surface 2 and I'm experiencing this same erroe message.
Please help as I am on my wits end
Hi,
Up to now I am still stuck with the error. Luckily I am using the Surface for work related only and do not use it to download apps from the WinStore. Anyway, I hope to be getting a new device soon and then I can start doing my "Troubleshooting" on the Surface. If I can manage to find a solution then, will keep you posted. :thumbsup2:
Btw, do you face "Certificate" problem when using browser (i.e. IE or Chrome) ?
Regards.
Hi All,
After so long of not using the WinStore, yesterday I try it again and it works
. The error is gone without me doing anything at all :huh::huh:. I checked my list of "Installed Updates" and the last update for windows was done on the 30 Sept 2013. I do not know what has happened but good news is now my WinStore is back into action :grin1::thumbsup2:. So, for those that is still facing the same problem, try it out and see whether it works now. Good luck.Regards.
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