[SOLVED] SURT Corruption :: Assistance Needed!

[Aura]

Of course I can help you with that :) Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

 

[Lyx]

Alright. I did the sfc /scannow and got this. I uploaded it on google drive. Hopefully it works.

cbs.txt - Google Drive

 

[Aura]

To me it looks like SFC successfully repaired your file. You can run it again and see if you get a "No integrity violation were found". If you still get an error message, upload the new CBS.txt for me.

 

[Lyx]

Okay, here's what I did. I ran it again twice. The first time it says, "Windows Resource Protection found corruption and repaired it." The second time it gave me that, "corrupted files unable to be fixed" result again. The thing is, the cbs is exactly the same. :/ Here, see for yourself.

cbs.txt - Google Drive

I'm not too keen on what this stuff says, but if there's a specific file that it's constantly repairing, do you think I should go ahead and uninstall that too?

 

[Aura]

It's a mess caused by one of the Windows 10 update on Windows 7. A file keeps on jumping between two versions of the update.

 

[Lyx]

I see. How can we fix that?

 

[Aura]

Let's see which KB it's coming from.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
• Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
  

  Trace::
  amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.19105_none_cf99f2b1999f5062

• Save any work you have open, and close every programs;
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

 

[Lyx]

Wow, that's a cool trick! =D Here's what I got.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-08 07:05:30.617
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\User\Desktop\SFCFixScript.txt [0]








Trace::
Successfully traced component amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.19105_none_cf99f2b1999f5062.
Package_1_for_KB3121461~31bf3856ad364e35~amd64~~6.1.1.2.3121461-1_neutral_GDR4
Trace:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-03-08 07:05:30.773
Script hash: Hd/9Q3no//vEfGlXWMYqj6exh4M34OSsJ6nXvnKQId0=
----------------------EOF-----------------------

 

[Aura]

Follow the instructions below please.

Uninstall a Windows Update - Command Prompt
Follow the instructions below to uninstall a Windows Update manually via the command prompt.

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste):
  

  wusa /uninstall /KB:3121461

• Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;

 

[Lyx]

Alright, it's been uninstalled. As of right now, I have no more errors with my computer. We're all good man. =)

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-08 18:12:16.197
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-03-08 18:14:02.924
----------------------EOF-----------------------

 

[Aura]

Awesome! Glad to see that your issue has been solved :)