[SOLVED] SURT Corruption Issue. Need Help

The Update will not Install, Error 80070490. I then tried the Windows Update.diagcab to see if that would fix the Error but it did not. I attached the Windows Update Log to show you what issues I am having. If you need anything else please let me know.
 

Attachments

Try installing it with DISM:

Install Update with DISM
  1. Download the update MSU here: http://download.windowsupdate.com/c..._71b051d4b2eae12423868e28b0e5b04a9e10c048.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb2894844-x64_71b051d4b2eae12423868e28b0e5b04a9e10c048.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb2894844-x64.cab

  6. You should receive the message:
    The operation completed successfully.
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
No Good. See below and

C:\temp>expand windows6.1-kb2894844-x64_71b051d4b2eae12423868e28b0e5b04a9e10c048
.msu -f:* C:\temp
Microsoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.

Adding C:\temp\WSUSSCAN.cab to Extraction Queue
Adding C:\temp\Windows6.1-KB2894844-x64.cab to Extraction Queue
Adding C:\temp\Windows6.1-KB2894844-x64-pkgProperties.txt to Extraction Queue
Adding C:\temp\Windows6.1-KB2894844-x64.xml to Extraction Queue

Expanding Files ....

Expanding Files Complete ...
4 files total.

C:\temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2894844-
x64.cab

Deployment Image Servicing and Management tool
Version: 6.1.7601.24499

Image Version: 6.1.7601.24499

Processing 1 of 1 -
An error occurred - Package_for_KB2894844 Error: 0x80070490

Error: 1168

Element not found.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-06-09 18:22:21.843
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\LaPuglia\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages

Successfully copied file C:\Users\LaPuglia\AppData\Local\niemiro\Archive\package_for_kb2894844_sp1~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\servicing\packages\package_for_kb2894844_sp1~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\LaPuglia\AppData\Local\niemiro\Archive\package_for_kb2894844_sp1~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\servicing\packages\package_for_kb2894844_sp1~31bf3856ad364e35~amd64~~6.1.1.1.mum.

Successfully restored ownership for C:\Windows\servicing\packages
Successfully restored permissions on C:\Windows\servicing\packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2020-06-09 18:22:28.114
Script hash: 0WhrzXt5MbtQdlViVPjz8lIESp6ruAHbAAUashzVVdY=
----------------------EOF-----------------------
 
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.


Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
PeterJ,

Hey I Restarted my Laptop to do some Work. 15 mins later Windows Update Pops Up and says it Installed the KBKB2894844-x64 Update... I Re-Ran the SURT again. See attached CheckSUR.Log.

joe_rockstart

,|m|
 

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Did you remove a program recently (that uses the .NET Framework) ?
 
PeterJ',

Recently I Uninstalled the Following Programs and Reinstalled (2). See below.

Recently Uninstalled:

Structure Studios SE3D
Disk SpeedUp 5.0.1.63
Advanced SystemCare 11
Spotify
RoxioNow Player
PictureMover
Phone to PC 4.1.6.2
Dropbox
Backup and Sync from Google
Autodesk ReCap 2016
KC Softwares RAMExpert
Malwarebytes version 4.1.0.56
Synaptics Touch Pad Driver
AOMEI Backupper Standard (Reinstalled)
Python 3.8 (Reinstalled)

Thanks,

joe_rockstart

,|m|
 
Please report when you uninstall programs during a fix. It might be confusing for the helper.

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

PeterJ,

You asked recently. When I think recent, I think the last week or so. I removed the programs previously listed prior to creating this thread. The only item that was Uninstalled was the Windows Update KB2894844. Should I still run the above steps or will they be different since I have not Uninstalled anything in the last (4) days? Please let me know.

Thanks,

joe_rockstar

,|m|
 
The fix will create a restore point first. Please go ahead with the fix.
 
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2020-06-11 04:52

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 3882
No errors detected
 

Attachments

The log is clean. Any remaining issues ?
 
PeterJ,

I checked the Turn Windows Features On / Off and and that is working correctly now was well. I appreciate you helping me out.

TY,

joe_rockstar

,|m|
 
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