SURT total detected corruption count: 113

Please follow the instructions step by step as there is an important difference from the last time

Step#1 - Retrieve Software Hive
Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to the hive so it's not in the public form.

  • Open RegBack by clicking on your Start button and clicking on Registry Backup and Restore. Answer Yes on the User Account Control dialog if prompted.
  • Click the New Backup button.
  • Click the link that says "Click here to view details of the hives in the backup".
  • Uncheck the "Current User (recommended)" checkbox at the top of the form. Keep "System (recommended)" checked.
  • At the bottom of the form, uncheck all options except "C:\Windows\System32\config\SOFTWARE" and click OK.
  • Click the Start button to begin the backup.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see two entries in this list. Right-click on the one from today and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see one file which is named SOFTWARE.
  • Copy this file to your Desktop and overwrite any one that is currently there.
  • Now right click on this file on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just PM me your link.
  • You can close any open windows you have as well as the RegBack program now.
 
Please let me know if you have any issues or questions while doing this.

SOFTWARE Hive Replacement with RegBak
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Close all open programs and save all your work. You will need to reboot the machine during this process.
  2. Download SOFTWARENEW2.zip from -->here<-- to your desktop.
  3. Right-click on SOFTWARENEW2.ZIP and select Extract All... Ensure the "Show extracted files when complete" checkbox is checked and click the Extract button.
  4. The software hive will be extracted. You will see the file named SOFTWARE (no extension)
  5. Copy the SOFTWARE hive to where you previously saved a backup. It should be (C:\Windows\RegBak\PC-NAME\DATE\Windows\System32\Config)
  6. 2014-10-1818_56_49-config_zpscbb8aad0.png
  7. Overwrite the one that is currently there when prompted.
  8. Open RegBak by Click Start and selecting Registry Backup and Restore. Highlight the backup in the list (it should be the one date today), and press Restore. Click Start. RegBak will reboot your computer to complete the restore process.
 
Here's checksur.log
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-11-06 20:23

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~x86~da-DK~0.0.0.0 Package_for_KB2843630~31bf3856ad364e35~x86~~6.1.3.1 Package registry presence failed, possibly an orphaned package on package watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 783
Found 1 errors
CBS Watchlist Package Missing Total count: 1
 
Excellent. Only one issue remains from this log. If you would like to try fixing manually following the instructions below, please do. If you feel uncomfortable doing this then please let me know and I'll have you send over the hive like you did last time.

1. Click the Start button and type regedit in the search box.
2. Right-click on REGEDIT that appears in the search results and select Run as administrator
3. Make sure you scroll all the way to the top of the list. You will see some primary keys (i.e. HKEY_CLASSES_ROOT, HKEY_CURRENT_USER, HKEY_LOCAL_MACHINE)
4. Click the Arrow next to HKEY_LOCAL_MACHINE so it is expanded. Continue to click the arrows next to the following....SOFTWARE...MICROSOFT...WINDOWS...CurrentVersion...Component Based Servicing...PackageDetect
5. Then scroll down to locate the following key. Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~x86~da-DK~0.0.0.0
6. Once you find this key click on it. There will be values listed on the right hand of the screen. One of them will be Package_for_KB2843630~31bf3856ad364e35~x86~~6.1.3.1
7. Can you right-click on only this value and delete it?

Let me know. Thanks.
 
Is "Package_for_KB2843630_SP1~31bf3856ad364e35~x86~~6.1.3.1" the same value you want me to delete?

I couldn't find Package_for_KB2843630~31bf3856ad364e35~x86~~6.1.3.1
 
Darn. OK, please close regedit and do the following.
SOFTWARE Hive Replacement with RegBak
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Close all open programs and save all your work. You will need to reboot the machine during this process.
  2. Download SOFTWARENEW3.zip from -->here<-- to your desktop.
  3. Right-click on SOFTWARENEW3.ZIP and select Extract All... Ensure the "Show extracted files when complete" checkbox is checked and click the Extract button.
  4. The software hive will be extracted. You will see the file named SOFTWARE (no extension)
  5. Copy the SOFTWARE hive to where you previously saved a backup. It should be (C:\Windows\RegBak\PC-NAME\DATE\Windows\System32\Config)
  6. 2014-10-1818_56_49-config_zpscbb8aad0.png
  7. Overwrite the one that is currently there when prompted.
  8. Open RegBak by Click Start and selecting Registry Backup and Restore. Highlight the backup in the list (it should be the one date today), and press Restore. Click Start. RegBak will reboot your computer to complete the restore process.
 
Restored the registry & then ran SURT. Here's checksur.log


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-11-06 22:23

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1053
No errors detected


Does this mean all issues have been resolved?
 
Could be! One final scan will make sure.

SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top