Sysinternals and BSOD file collection

Are they running at those temperatures now? If so, you need to work on getting those down ASAP as you are very likely overheating. Were your temperatures that poor before applying the thermal paste? If not, you likely did not do a proper re-seating of the heatsink and may have spread the paste and caused air bubbles, etc. Either that or not a proper reapplication of thermal paste. I would clean all fans, heatsink especially, and do another thermal paste reapplication.

Regards,

Patrick
 
Yes, those temps are my usual ''idle'' temps. I will check paste and reapply. When I pasted previously, I cleaned all of my fans very thoroughly, disassembling them including PS fan. I have a thermal take case that I can pillage some more powerful fans from, so that's a job for this weekend. I'll get back to you with some new numbers afterwards. Thanks again!
 
It looks like I'm on the right track. Moved two big case fans over, temps stay fairly stable. Did have one BSOD, they seem to happen when a program wants to use all 4 CPU cores, seems to kick up the heat big time. I've got my eye on some upgraded CPU cooling..
 
That's good to hear, sounds like we've identified the culprit. What are the temps now around crash time if you know?

Regards,

Patrick
 
blown theories and a revelation....

Ok, the temperature thing.. a problem, but not the cause of the crashes. They would still happen even at the lower end of the range. So... I found that I could intentionally cause a crash by repeating a process.. specifically overloading a plugin in photoshop. I updated it, and followed some advice on my memory allocation... no luck.
When I first got this system, I setup another user. That account never really gets used. I signed onto it, and have been working all day in photoshop, and intentionally trying to crash without success. My observations from the alternate account are that 1. The same if not more amount of services are running as my regular user, but, there are a lot less processes running. I'm thinking about copying the list of processes from the secondary, and paring down the main to match and trying to crash it..
So, that's where I'm at now, still troubleshooting, still learning, isn't this a great challenge??

Carl
 
Hi Carl,

if there's a possibility BSOD is related to the applications running under you account (even though BSOD could not be caused by user-mode applications, an application still could cause it by incorrectly accessing some driver (a great example of this are BSODs caused by Flash plugin incorrectly interacting with video card drivers), it might be a good idea for us to have a full memory dump (to see what's going on in the user mode). Could you try enabling Full Memory Dump and uploading it here?

  1. Right Click on My Computer
  2. Select Properties
  3. Click Advanced system settings on the right
  4. Open Advanced tab
  5. Click Settings... in Startup and Recovery section
  6. Select Complete Memory Dump from the drop down
  7. Click OK
  8. Wait for the next crash
  9. Repeat the steps above to revert the setting to the previous value once you get at least one BSOD

The MEMORY.DMP file will be quite large, so it might take a while to generate and upload it. Don't forget compressing it.

Thanks.
 
Hello Tomas,

I have uploaded a Memory.dmp file to here. If you follow the thread you can see the steps we've gone through... Is it that you would like a dmp from the secondary account? I would need a way to cause a BSOD then, since I tried and couldn't..
 
The MEMORY.DMP file you uploaded before had KERNEL address space only:
Code: 
Kernel Summary Dump File: Only kernel address space is available
 
chokingsmokers said:
My only choices in that menu are... "none", "small memory dump"
, and "kernel memory dump".
Click to expand...

Could you open RegEdit (press WIN+R, type regedit, press Enter), navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl ont he right, change value of CrashDumpEnabled to 1 on the left and reboot the computer? Doing that should enable Complete Memory Dump.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top