system restore does not work in any mode

[bruce1270]

Hi Jraju

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V)the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.

 

[jraju]

Hi, bruce, thanks for your efforts, untiring efforts
i have also some queries.
First let me enclose the processed file txt
expecting

 

[bruce1270]

Hi Jraju

Please do the following.

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
   Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.

 

[jraju]

Hi, it seems that still some errors and i enclose the cbs.txt.
As i said already, i have just deleted the prev contents before creating cbs.log afresh
i just disabled the windows module service to delete the old contents.
is it ok
pl find enclosed the cbs.txt freshly created

 

[bruce1270]

Hi Jraju

Please do the following.

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
   Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.

 

[jraju]

hi, processes and windows did not find any integrity issue
the cbs.txt is enclosed
the file contains some more items
i think that my cbs.log problem is fixed by you.pleae advise on system restore
i have some queries and i will ask after getting views

 

[bruce1270]

Hi Jraju

SFC is reporting no further errors so let's see what's happening with system restore.

Please try to create a system restore point and report back any issues.

 

[jraju]

Hi, Thanks so much.
should i create a new restore point or could try old restore point.i ask this because, i could access the restore points, but the problem, i faced was while restoing it to that date.
shall i try old restore points and report bacm.
i have some queries that i will ask after your reply

 

[bruce1270]

Hi Jraju

I suspect the older restore points are corrupt and cannot be used.

Please delete all restore points, create a new one and then try to restore and report back any issues.

 

[jraju]

Hi, bruce sorry for late reorting as as i could not log in to my compter. i deleted my restore points and created a fresh restore point and tried the system restore. i get the unsuccessful message and i enclose the same.
i have queries to ask, but let me tell your requirements for solution.

 

[bruce1270]

Hi Jraju

Please do the following.

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

• Download the portable version of GSmartControl and save it on your Desktop;
• Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
• Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
• You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
• Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
• Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
• Please note: If the SMART Status reads: Unsupported, stop and let me know.
  
  

 

[jraju]

Hi, i am on it. there is no smart shown, eventhough i have.
but f found the self test tab and now it is running
one qmall query.
i have two hard drives, onee , taken from laptop, which went dead and my usual cand d drive.
when i connected the laptop drive, i found three drive, one containing a reserved partition.
i have not deleted the OS in the laptio, but dt does not boot.
iselected my c,d harddrive and ran the self test
will report back

 

[jraju]

Hi, I ran the extended test and enclose the test log
the aattribtes show no red and pink , and it is all in black and while
after copying the log, i could not get the attributes screen, and once it closes , i had again attempted self test and then went to attribute tab and found no pink red entries.

 

[bruce1270]

Hi Jraju

This sounds like one or more of your registry hives are corrupt and beyond repair and is preventing a restore - your system restore is working as you are able to create restore points.

Unfortunately we won't be able to fix that. The alternative option is to reinstall your operating system. This could be either a repair install of windows 7 or an in-place upgrade to windows 10, which would be my recommended solution as Windows 7 is no longer supported by microsoft.

If you wish to proceed to upgrade to windows 10 please do the following.

1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
2. Accept the License Agreement.
3. Download the ISO file to your desktop.
4. Double-click on the ISO and then run the setup to try and upgrade your machine.

Make sure you go through the Create installation for another PC option as we want to get the ISO so that you don't have to keep downloading which can take hours.

Let me know how you wish to progress and any questions you have.