Unable to update to Windows 10.

[BrianDrab]

I have created a Recovery Drive already.

Can you explain the exact steps you used to create a recovery drive? I assume you created this on a USB thumb drive.

Also, can you confirm that all your data is backed up?

 

[Nova]

Yes, my data is backed up.
I used this:
How to Create and Use a Recovery Drive or System Repair Disc in Windows 8 or 1

 

[BrianDrab]

OK, good. We should skip the Windows 8 restore all together and go directly to Windows 10. You will need a USB thumb drive that can be overwritten.

Plug it in (make sure any others are unplugged) and then download and run the Media Creation Tool. Choose to create a USB install drive.

Let me know when complete.

 

[Nova]

Giving me this error

https://i.imgur.com/J3LyrtR.jpg

 

[BrianDrab]

It looks like you are trying to do the install. I just wanted you to create the USB drive using the Media Creation Tool.

 

[Nova]

Ah, whoops.

 

[Nova]

I have created the USB

 

[BrianDrab]

Great. Now go to Acer's site for your computer model and download the Windows 10 network drivers and save them to the USB drive that you created.

 

[Nova]

I have moved the driver (the zip file from acer's website) to the usb I used to create installation media.

 

[BrianDrab]

OK, one of two things will work here. The first thing to try would be to boot to your USB drive that you created Windows 10 on.

You may have to change your BIOS boot order in order to boot to the USB stick. You can use the following as a guide.
How to do a Clean Install of Windows 1, the Easy Way

 

[Nova]

I tried that, it gave me the same error as yesterday.

 

[BrianDrab]

When you get that screen with the message, can you delete all of the partitions?

 

[Nova]

Well, all of the delete buttons are enabled

 

[BrianDrab]

See if you can delete them all and let me know when done.

 

[Nova]

I think that I found the problem, my HDD has a GPT partition table.

 

[BrianDrab]

Were you not able to delete the partitions?