Unable to update w10 home

Hi

Please do the following.

Step #1 - FRST Fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Code: 
Fix result of Farbar Recovery Scan Tool (x64) Version: 02-02-2020 02
Ran by nlam1 (07-02-2020 11:12:45) Run:4
Running from C:\Users\nlam1\Desktop
Loaded Profiles: nlam1 (Available Profiles: nlam1)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
reg: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-n..oyment-languagepack_31bf3856ad364e35_10.0.18362.1_ja-jp_8cf28e7da69403e3]

[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_10.0.18362.1_8cf28e7da69403e3]


StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-n..oyment-languagepack_31bf3856ad364e35_10.0.18362.1_ja-jp_8cf28e7da69403e3]
"S256H"=hex:a0,6b,4b,80,7d,56,68,e3,e4,9c,93,b2,e2,7a,67,64,4e,59,b3,5a,8b,d1,\
  24,bf,4c,49,cc,87,28,6e,64,59
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,4e,46,53,\
  2d,43,6c,69,65,6e,74,43,6f,72,65,2d,44,2d,4f,70,74,2d,44,65,70,6c,6f,79,6d,\
  65,6e,74,2d,4c,61,6e,67,75,61,67,65,50,61,63,6b,2c,20,43,75,6c,74,75,72,65,\
  3d,6a,61,2d,4a,50,2c,20,56,65,72,73,69,6f,6e,3d,31,30,2e,30,2e,31,38,33,36,\
  32,2e,31,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,\
  38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,\
  68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,\
  63,6f,70,65,3d,4e,6f,6e,53,78,53
"CF"=dword:0000000c
"c!microsoft-w..anguagepack_31bf3856ad364e35_10.0.18362.1_8cf28e7da69403e3"=hex:

[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_10.0.18362.1_8cf28e7da69403e3]
"appid"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,4e,46,53,2d,\
  43,6c,69,65,6e,74,43,6f,72,65,2d,44,2d,4f,70,74,2d,44,65,70,6c,6f,79,6d,65,\
  6e,74,2d,4c,61,6e,67,75,61,67,65,50,61,63,6b,2c,20,43,75,6c,74,75,72,65,3d,\
  6a,61,2d,4a,50,2c,20,56,65,72,73,69,6f,6e,3d,31,30,2e,30,2e,31,38,33,36,32,\
  2e,31,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,\
  35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,\
  69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,\
  6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="0932b37f0b48d685092735599a3a675fbcfecaa77b9b958b60951b1d717f5b0a"
"p!CBS_microsoft-windows-nfs-clientcore-d-opt-package~31bf3856ad364_e80dbf4f45092000"=hex:79,\
  00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
  4e,46,53,2d,43,6c,69,65,6e,74,43,6f,72,65,2d,44,2d,4f,70,74,2d,50,61,63,6b,\
  61,67,65,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,\
  34,7e,6a,61,2d,4a,50,7e,31,30,2e,30,2e,31,38,33,36,32,2e,31,2e,33,32,31,33,\
  35,35,62,37,33,61,34,32,33,65,38,61,34,61,37,33,34,39,35,64,61,32,34,30,64,\
  66,36,31
"s!CBS_microsoft-windows-nfs-clientcore-d-opt-package~31bf3856ad364_e80dbf4f45092000"=hex:79,\
  00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
  4e,46,53,2d,43,6c,69,65,6e,74,43,6f,72,65,2d,44,2d,4f,70,74,2d,50,61,63,6b,\
  61,67,65,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,\
  34,7e,6a,61,2d,4a,50,7e,31,30,2e,30,2e,31,38,33,36,32,2e,31,2e,33,32,31,33,\
  35,35,62,37,33,61,34,32,33,65,38,61,34,61,37,33,34,39,35,64,61,32,34,30,64,\
  66,36,31


EndRegedit:
*****************

Restore point was successfully created.

========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

The operation completed successfully.



========= End of Reg: =========

HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-n..oyment-languagepack_31bf3856ad364e35_10.0.18362.1_ja-jp_8cf28e7da69403e3 => not found
HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_10.0.18362.1_8cf28e7da69403e3 => not found
Registry ====> The operation completed successfully.


==== End of Fixlog 11:13:22 ====
 
Hi

Please do the following.

Step#1 - Capture Process Monitor Trace

1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.





i3yiUac.png





4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Hi

Please post the latest CBS log.
 
Hi

Please do the following.

SFC Scan

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.
 
Hi

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-02-13 08:10:20.858
Microsoft Windows 10 Build 18362 - amd64
Using .zip script file at C:\Users\nlam1\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\wow64_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.18362.1_none_1401e6d840a000f1\gptext.dll
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\wow64_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.18362.1_none_aae446e316809960\gpedit.dll
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\wow64_microsoft-windows-fde_31bf3856ad364e35_10.0.18362.1_none_84be15c40d4462b4\fde.dll
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\wow64_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.18362.1_none_bc67ac8b025785ba\fdeploy.dll

Successfully copied file C:\Users\nlam1\AppData\Local\niemiro\Archive\wow64_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.18362.1_none_1401e6d840a000f1\gptext.dll to C:\WINDOWS\WinSxS\wow64_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.18362.1_none_1401e6d840a000f1\gptext.dll.
Successfully copied file C:\Users\nlam1\AppData\Local\niemiro\Archive\wow64_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.18362.1_none_aae446e316809960\gpedit.dll to C:\WINDOWS\WinSxS\wow64_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.18362.1_none_aae446e316809960\gpedit.dll.
Successfully copied file C:\Users\nlam1\AppData\Local\niemiro\Archive\wow64_microsoft-windows-fde_31bf3856ad364e35_10.0.18362.1_none_84be15c40d4462b4\fde.dll to C:\WINDOWS\WinSxS\wow64_microsoft-windows-fde_31bf3856ad364e35_10.0.18362.1_none_84be15c40d4462b4\fde.dll.
Successfully copied file C:\Users\nlam1\AppData\Local\niemiro\Archive\wow64_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.18362.1_none_bc67ac8b025785ba\fdeploy.dll to C:\WINDOWS\WinSxS\wow64_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.18362.1_none_bc67ac8b025785ba\fdeploy.dll.

Successfully restored ownership for C:\WINDOWS\WinSxS\wow64_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.18362.1_none_1401e6d840a000f1\gptext.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\wow64_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.18362.1_none_1401e6d840a000f1\gptext.dll
Successfully restored ownership for C:\WINDOWS\WinSxS\wow64_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.18362.1_none_aae446e316809960\gpedit.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\wow64_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.18362.1_none_aae446e316809960\gpedit.dll
Successfully restored ownership for C:\WINDOWS\WinSxS\wow64_microsoft-windows-fde_31bf3856ad364e35_10.0.18362.1_none_84be15c40d4462b4\fde.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\wow64_microsoft-windows-fde_31bf3856ad364e35_10.0.18362.1_none_84be15c40d4462b4\fde.dll
Successfully restored ownership for C:\WINDOWS\WinSxS\wow64_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.18362.1_none_bc67ac8b025785ba\fdeploy.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\wow64_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.18362.1_none_bc67ac8b025785ba\fdeploy.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 773 datablocks.
Finish time: 2020-02-13 08:10:21.728
Script hash: 6cQlMgDMPeGKaY/IlnBKMukZo9WnSq9aB9sv0UjulWs=
----------------------EOF-----------------------

SFC scannow reported no integrity violations.
 
Last edited:
Hi



SFC scannow reported no integrity violations.
Click to expand...

Good news. Thank you for the update.

Please do the following.

Step#1 - Capture Process Monitor Trace

1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.






i3yiUac.png






4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Hi

Please do the following

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste amd64_microsoft-client-li..oyment-languagepack into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Code: 
Farbar Recovery Scan Tool (x64) Version: 16-02-2020
Ran by nlam1 (17-02-2020 23:16:52)
Running from C:\Users\nlam1\Downloads
Boot Mode: Normal

================== Search Registry: "amd64_microsoft-client-li..oyment-languagepack" ===========

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-client-li..oyment-languagepack_31bf3856ad364e35_10.0.18362.1_en-gb_3e7a875a45f97c29]
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-client-li..oyment-languagepack_31bf3856ad364e35_10.0.18362.1_en-gb_dc03a82b6a0129f5]
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-client-li..oyment-languagepack_31bf3856ad364e35_10.0.18362.1_ja-jp_74d38aaefe682f4e]
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.18362.651 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-client-li..oyment-languagepack_31bf3856ad364e35_en-gb_4c54b3f2b4e7a4b3]
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.18362.651 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-client-li..oyment-languagepack_31bf3856ad364e35_en-gb_979d0493b8e87f1f]
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.18362.651 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-client-li..oyment-languagepack_31bf3856ad364e35_ja-jp_7a0ed0604f1515e2]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-client-li..oyment-languagepack_31bf3856ad364e35_en-gb_4c54b3f2b4e7a4b3]

====== End of Search ======
 
Just an update. The command DISM /Online /Cleanup-Image /RestoreHealth worked fine. Tried updating again and it didn't work.
 
Hi Spicypepperpasta

The windows updates won't go through automatically or manually as there is corruptions peventing this.

Your other option may be to do an in place upgrade which is a repair install of windows 10 without losing anything other than all installed windows updates.

This is entirely your call though and we will continue to assist if you do not want to do this.

If you wish to proceed please do the following to complete an in place upgrade.

  1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
  2. Accept the License Agreement.
  3. Download the ISO file to your desktop.
  4. Double-click on the ISO and then run the setup to try and upgrade your machine.
Make sure you go through the Create installation for another PCoption as we want to get the ISO so that you don't have to keep downloading which can take hours.

There is also a tutorial here which explains the process in more detail - follow step 6.
 
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