[SOLVED] Update Does Nothing (Windows 7)

Okay, it is below.

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 5/24/2016 7:11:43 PM >------
Category: 0
Computer Name: Owner-PC
Event Code: 26212
Record Number: 191253
Source Name: Chkdsk
Time Written: 05-24-2016 @ 20:46:01
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.
Volume label is COMPAQ.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
306944 file records processed.

File verification completed.
1729 large file records processed.

0 bad file records processed.

0 EA records processed.

143 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
393074 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
306944 file SDs/SIDs processed.

Cleaning up 723 unused index entries from index $SII of file 0x9.
Cleaning up 723 unused index entries from index $SDH of file 0x9.
Cleaning up 723 unused security descriptors.
Security descriptor verification completed.
43066 data files processed.

CHKDSK is verifying Usn Journal...
35997464 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

302114815 KB total disk space.
82921556 KB in 205674 files.
146052 KB in 43067 indexes.
0 KB in bad sectors.
425567 KB in use by the system.
65536 KB occupied by the log file.
218621640 KB available on disk.

4096 bytes in each allocation unit.
75528703 total allocation units on disk.
54655410 allocation units available on disk.

-----------------------------------------------------------------------
Category: 0
Computer Name: Owner-PC
Event Code: 1001
Record Number: 179240
Source Name: Microsoft-Windows-Wininit
Time Written: 02-13-2016 @ 22:01:36
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is COMPAQ.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
304128 file records processed.

File verification completed.
1541 large file records processed.

0 bad file records processed.

0 EA records processed.

143 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
408372 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
304128 file SDs/SIDs processed.

Cleaning up 1046 unused index entries from index $SII of file 0x9.
Cleaning up 1046 unused index entries from index $SDH of file 0x9.
Cleaning up 1046 unused security descriptors.
CHKDSK is compacting the security descriptor stream
52123 data files processed.

CHKDSK is verifying Usn Journal...
37557800 USN bytes processed.

Usn Journal verification completed.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

302114815 KB total disk space.
77733456 KB in 242549 files.
165556 KB in 52126 indexes.
0 KB in bad sectors.
418351 KB in use by the system.
65536 KB occupied by the log file.
223797452 KB available on disk.

4096 bytes in each allocation unit.
75528703 total allocation units on disk.
55949363 allocation units available on disk.

Internal Info:
00 a4 04 00 1b 7f 04 00 af 25 08 00 00 00 00 00 .........%......
9f 8f 00 00 8f 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
 
Hello,

Thank you - your CHKDSK log looks OK. Let's perform a fresh scan with SFC, and see what the log tells us.

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the bold lines below and paste into the Notepad document:

    sfc /scannow
    timeout /t 120 /nobreak
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Hello,

Thank you. That log looks OK. We now need to review a fresh log generated by SURT.

IGJdB0T.png
System Update Readiness Tool (SURT) Scan

  • Download and run the latest version of SURT.
  • Click Yes when prompted to install. Installation can take ~15 minutes. Please do not cancel.
  • Upon completion (when Installation Complete appears), copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.

If you cannot find the log, please repeat the instructions in Post #10:
https://www.sysnative.com/forums/wi...othing-windows-7-a-post156894.html#post156894
 
Hello LiquidTension,

There are actually 2 logs there believe it or not, CheckSUR and CheckSUR.persist, and they have the same date and time, which corresponds to the time when this installation completed. So if you are wondering, neither one was formed when we installed it last week.
I will place them one after the other

The log for CheckSUR is:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-26 15:47

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat
(fix) CBS Catalog Missing CBS File Replaced Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1654
Found 1 errors
Fixed 1 errors
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


The log for CheckSUR.persist is:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-10 15:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 5297
Found 1 errors
CBS Catalog Missing Total count: 1

Unavailable repair files:
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-10 17:29

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 9251
Found 1 errors
CBS Catalog Missing Total count: 1

Unavailable repair files:
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-19 11:29

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 2426
Found 1 errors
CBS Catalog Missing Total count: 1

Unavailable repair files:
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-19 16:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1081
Found 1 errors
CBS Catalog Missing Total count: 1

Unavailable repair files:
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-19 17:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1061
Found 1 errors
CBS Catalog Missing Total count: 1

Unavailable repair files:
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-19 19:30

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1060
Found 1 errors
CBS Catalog Missing Total count: 1

Unavailable repair files:
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat

Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-21 09:21

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat
(fix) CBS Catalog Missing CBS File Replaced Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1024
Found 1 errors
Fixed 1 errors
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-22 13:09

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat
(fix) CBS Catalog Missing CBS File Replaced Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1052
Found 1 errors
Fixed 1 errors
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-26 15:47

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat
(fix) CBS Catalog Missing CBS File Replaced Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_154_for_KB3147071~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1654
Found 1 errors
Fixed 1 errors
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.
 
Hello,

Thank you. Your logs do not indicate any issues at this point in time. Please run Windows Update and search for updates. Close any other open windows beforehand, and do not use the computer whilst Windows Update is running.

If possible, please leave Windows Update running overnight for at least 6 hours, and report back the results in your next reply.
 
Good afternoon,

Friday night, on a whim, I decided to check my Update History. For some reason it shows that update KB2310138 keeps installing over and over again every 1 to 3 days. Don’t know what this update is and since I have Windows Update set to never check for updates I don’t know why it is installing it at all.

I did the overnight check for updates Friday night and in the morning I found 30 plus Important updates and a few Optional.

I closed Windows Update as I was doing other things and when I reopened it the updates were gone and the “check for updates” button was there. At least it said that I had checked for updates previously so that is an improvement, but usually when I open Update after not installing updates it still shows the ones that were there. I do not know why they were not showing anymore.

I am going to do the check for updates again. When they come up should I try to install all the Important updates, or maybe just 1 to begin with, or is there something else you would rather I do instead?

I hope you have a good Memorial Day.
 
One other thing. When I checked for updates Friday night, according to the time Windows Update says it last checked for updates, it took about 5 hours
 
Hello,

KB2310138 pertains to Microsoft Security Essentials, and definition updates for the programme's database. This behaviour is normal, and not indicative of an issue.

Once you have rechecked for updates, please go ahead and install all the Important updates. Let me know how you get on, and if any fail to install.

One other thing. When I checked for updates Friday night, according to the time Windows Update says it last checked for updates, it took about 5 hours
Click to expand...
This is not necessarily out of the ordinary - unfortunately, it can sometimes take this long to check for updates.
 
Hello,
I did another check for updates Saturday night.
This morning (Tuesday) I had a look at the available Optional updates, went back to the main page and clicked the Important updates, to see if there was anything that I didn’t want, and when I did so an hourglass appeared next to my cursor. After a half hour, when I clicked X to close the window a notification came up saying that Windows Explorer was not responding…did I want to check for a solution. I clicked “yes” and as usual no solution was found. When I opened Windows Update again, again there were no updates to download.

There is definitely something wrong. Once a check for updates is done it has always retained them to download at a later time. It shouldn’t be giving me a “use it or loose it” scenario. If the checks you had me run before show nothing wrong could there be a conflict between previously installed updates or something?
 
Hello,

Using Internet Explorer, please go to the following website:
https://support.microsoft.com/en-us/kb/3125574

Scroll down to How to get this convenience rollup, and click the Microsoft Update Catalog link.

Follow the prompts to download the standalone installer KB3125574.

After the file has downloaded, please run the installer to install the update.
 
Good Morning LiquidTension,

I followed your instructions, downloaded and installed the 64 bit version of KB3125574.

Checked for updates last night (it took 6 hours and 10 minutes) and there were fewer Important updates than the previous time. I clicked on "Important Updates" to have a look and when the window changed there was the following message:
"An error occurred while attempting to retrieve the list of applicable updates for your computer. To continue, please close and reopen the Windows Update control panel. (Error code: 80248007)."

When I closed and reopened the control panel the updates were gone.
 
Okay, here are the results
Problems found:

Windows Update error 0x80070490(2016-06-03-T-10_40_23A). Not fixed.
Service registration is missing or corrupt. Fixed.
Problems installing recent updates. Fixed.
Problems installing recent updates. Fixed.
 
Hello,

At this moment in time, we'd like to test your RAM for potential issues.

Please download and run MemTest86: MemTest86 - Download now!
You can find full instructions on using the programme here: PassMark MemTest86 - Memory Diagnostic Tool - Technical Information

You ultimately have a choice between using a CD or USB drive - whichever suits your needs better. However, please be aware some older generation motherboards do not support USB-based booting, so your only option will be a CD if this is the case.

Note: Please ensure you allow 8 passes of the programme.

Let me know how you get on, and the results of the test.
 
Hello,

We are now getting in to things I know nothing about.
The instructions seem reasonably straightforward and I believe this computer uses BIOS so I think I'm on top of that.
But you mentioned to allow 8 passes of the program. Does it keep doing passed until you stop it or do you set it for a certain number of passes? And if so, how?
Things are going to be pretty hectic the next couple of weeks but if it doesn't take too long there should be a day I can do it.
Would you give me an idea of what to expect?
Thank you for your patience!
 
Good morning Brian,

LiquidTension said to let it run for 8 passes. How long does it take to do a pass?
Can other work be done while it is working?
I have a lot of work the next couple of weeks.
 
Hello,

MemTest86 conducts a series of tests. The completion of all tests equates to one "pass" - however, one pass is not necessarily conclusive enough, which is why we recommend multiple passes (at least eight). If we are to be more than reasonably confident there is no issue with your RAM, multiple passes will need to be performed.

The programme will run indefinitely, going through pass after pass until you manually stop the programme. As such, you simply need to leave the programme running (eg. overnight) until at least eight passes have been completed. This process can take a while, which is why we recommend performing the test overnight. It is not a case of initiating the test and being done within the hour. There is no definitive time as to how long one pass or multiple passes will take - but treat this process as something that should be left running overnight.

You will not have access to your Windows installation whilst the test is running, so will be unable to use your computer for other work.

Here is a great FAQ I recommend you consider reading: FAQ : please read before posting
And here is an alternative set of instructions that may provide further context: Test RAM With Memtest86+

Once eight passes have been completed, you may wish to report by the results by taking a photo of your screen.
 
Thank you both for the additional information.

Okay. I finally had a change to look through the info and run the test. Here are the results:

Memtest86 V4.3.7
-------------------------------------------------------------------------
CPU clk: 2311 MHz
L1 Cache: 128k 17817 MB/s
L2 Cache: 512k 3484 MB/s
L3 Cache: None

Memory: 3839M 2281 MB/s
--------------------------------------------------------------------------

AMD Sempron LE-1300
--------------------------------------------------------------------------
CPU: 0 : CPUs_Found: 1 CPU-Mask: ffffffff
CPUs_started: 1 CPUs_Active: 1
---------------------------------------------------------------------------
Time: 12:38:30
Iterations: 81
AdrsMode: 64 Bit
Pass: 8
Errors: 0
 
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