[SOLVED] Update Failure Error 800B0100

[Aura]

Well, if you were to not follow my instructions, I don't know how I would be able to assist you haha :)

Alright, I'll consult with my colleagues and see what can be done about this. As I said, I'm still learning and it's the first time that I encounter this "issue" so I would like to know what's happening as well. And yes, Dropbox is an amazing program, I couldn't live without it

 

[percy]

Well, I have a wife and daughter so I'm probably used to following orders without realising it.

Please present my compliments to your colleagues along with an apology for causing bother.
x
p.

 

[percy]

Hi,

The problem with KB3031432 seems to be quite well known although Microsoft is a bit cagey about it.
You've probably found this:
Update KB 3004375 and KB 3031432 ( windows 7) keeps trying to - Microsoft Community
x
e

 

[Aura]

Alright percy, follow the instructions below please.

Windows Repair All-In-One
NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled.

• Boot in Safe Mode with Networking;
• Download the portable version of Windows Repair All-In-One;
• Move the file (archive) on your Desktop, and extract it there;
• Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator;
• From there, click on the Next button until you are presented with an Open Repairs button and click on it;
• Let the Registry back up complete, and move on to the check-list window;
• Click on the Unselect All button at the bottom, then check the following items:
  • Reset Windows Update;
  • Delete Temporary Files;
• Once done, click on the Start Repairs button and let the scan execute;
• If you are being prompted with a Security Warning, allow it to go through;
• Once the repair is complete, it'll ask you to restart your computer, please do it;

 

[percy]

Alright percy, follow the instructions below please.

Windows Repair All-In-One
NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled.

• Boot in Safe Mode with Networking;
• Download the portable version of Windows Repair All-In-One;
• Move the file (archive) on your Desktop, and extract it there;
• Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator;
• From there, click on the Next button until you are presented with an Open Repairs button and click on it;
• Let the Registry back up complete, and move on to the check-list window;
• Click on the Unselect All button at the bottom, then check the following items:
  • Reset Windows Update;
  • Delete Temporary Files;
• Once done, click on the Start Repairs button and let the scan execute;
• If you are being prompted with a Security Warning, allow it to go through;
• Once the repair is complete, it'll ask you to restart your computer, please do it;

Hi, Aura,
Please accept my apology for not having replied.
It was at this point that my daughter borrowed my laptop and moved 250 miles way, temporarily.
It was only temporary. After a spell in Switzerland, she is now 2,000 miles away in Malta. I have not had any notification of problems with the laptop so I conclude that it must be running satisfactorily. "Conventional Wisdom" suggests that a Father / Daughter / computer scenario will end only one way; or may have ended already, as I have never travelled by air, nor shall I.
I offer my thanks to you and your colleagues for the help and advice I received. I regret having troubled you, especially as I have insufficient evidence to report a success.
Best wishes,
percy.

 

[Aura]

All good percy don't worry :)

Well, if your daughter ever report that the laptop still have a Windows Update issue, you are free to create a new thread here and I'll assist you once more :)

 

[percy]

All good percy don't worry :)

Well, if your daughter ever report that the laptop still have a Windows Update issue, you are free to create a new thread here and I'll assist you once more :)

Ta for prompt response from the night shift. It shows great dedication and generosity of spirit. I wonder whether I could persuade your parents to agree to swap daughters?
Keep up the good work - not that you need any urging - it is much appreciated.
x :rose:
percy