[SOLVED] Update not staying fixed after troubleshooting, SFC scan errors not fixed, Chkdsk Pt2

[zcomputerwiz]

Reboot, try running the Windows Update Troubleshooter here: https://support.microsoft.com/en-us/kb/971058, then reboot again and check for updates.
See if the list of updates is the same or if it is different.

 

[Red15]

Reboot, try running the Windows Update Troubleshooter here: https://support.microsoft.com/en-us/kb/971058, then reboot again and check for updates.
See if the list of updates is the same or if it is different.

Same list as was sent on prior reply.

 

[zcomputerwiz]

Please attach C:\Windows\Logs\CBS\CBS.log and C:\Windows\WindowsUpdate.log

 

[Red15]

Please attach C:\Windows\Logs\CBS\CBS.log and C:\Windows\WindowsUpdate.log

Attached CBS.log and Windows Update.log. Have been trying to get the 'Dism /Online /Cleanup-Image /RestoreHealth' to work with no success.

 

[zcomputerwiz]

1. Navigate to C:\Windows\Logs\ and copy the CBS and DISM folders to your desktop.
2. Right click on the CBS folder on your Desktop and click Send To -> Compressed (zipped) folder.
3. Right click on the DISM folder on your Desktop and click Send To -> Compressed (zipped) folder.
4. Attach the CBS.zip and DISM.zip files with your reply. You will need to use a service such as OneDrive, DropBox, or SendSpace.

Note:: I do want the persisted .cab files, do not remove them.

 

[Red15]

1. Navigate to C:\Windows\Logs\ and copy the CBS and DISM folders to your desktop.
2. Right click on the CBS folder on your Desktop and click Send To -> Compressed (zipped) folder.
3. Right click on the DISM folder on your Desktop and click Send To -> Compressed (zipped) folder.
4. Attach the CBS.zip and DISM.zip files with your reply. You will need to use a service such as OneDrive, DropBox, or SendSpace.

Note:: I do want the persisted .cab files, do not remove them.

https://onedrive.live.com/redir?res...77&authkey=!AN8FH3pGmG6E8u0&ithint=folder,zip

 

[zcomputerwiz]

Please run this Microsoft Fix-It: http://go.microsoft.com/?linkid=9665683

Be sure to select the Aggressive mode.

When the fix-it completes, restart and check for Windows Updates again. Note that this check will take much longer than usual.
When the check for updates is complete, please make a list of the offered updates and include the list with your reply.

 

[Red15]

Please run this Microsoft Fix-It: http://go.microsoft.com/?linkid=9665683

Be sure to select the Aggressive mode.

When the fix-it completes, restart and check for Windows Updates again. Note that this check will take much longer than usual.
When the check for updates is complete, please make a list of the offered updates and include the list with your reply.

This is the message that I got: "This Microsoft Fix it does not apply to your operating system or application version."

 

[zcomputerwiz]

Follow the instructions under the section Manually Reset the Windows Update Components here: https://support.microsoft.com/en-us/kb/971058

 

[Red15]

Tried this troubleshooter several times and it never fixed the problem, but I ran it again per your request. Here are the updates that are ready to be installed (same as before):KB3065822, KB3067505, KBN3069392, KB3070102, KB3072630, KB3054256, and optional KB3058168.

I read where KB3067505 requires the following to be installed before installing this one: KB2919355, KB2932046, KB2959977, KB2937592, KB2934018. The only one that I have installed is KB2919355.

 

[zcomputerwiz]

1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...

3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.

6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:

14 - Remove Temp Files
17 - Repair Windows Updates

11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.

12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.

 

[Red15]

1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...

3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.

6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:

14 - Remove Temp Files
17 - Repair Windows Updates

11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.

12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.

Downloaded and ran the fixes you pointed me to. Rebooted and Windows Update working ok now. Reran SFC and Chkdsk in read only and they seemed ok as well. Noticed some issues with my email (can receive, but not send), so am using my laptop to send this message.

Are all the repairs in the downloaded product compatible with the Windows 8.1 pro x64 OS? Will it work on the upcoming Windows 10 OS? Is the premium version worth buying?

Thanks again for all your help.

 

[zcomputerwiz]

Glad to hear Windows Update is working for you now :thumbsup2:

Are all the repairs in the downloaded product compatible with the Windows 8.1 pro x64 OS? Will it work on the upcoming Windows 10 OS? Is the premium version worth buying?

Yes, the repairs are compatible with Windows 8.1, I would not recommend running the fixes unless they are required - the file permission reset in particular is a last resort, Windows uses file permissions to prevent system files from being modified and that reset allows full access to all files for any program on the computer.

Many of the features should work with Windows 10, I'm sure the program will be updated eventually.

As for purchasing the Pro features, that would be entirely up to you. It is one way to support the development of useful utilities :)

I will mark the thread as solved, if you encounter any further problems please post back and I will continue to assist you.

Edit::

Noticed some issues with my email (can receive, but not send)

Which email program or service are you using?