[SOLVED] Updating Win 10 14393.1439 fails repeatedly

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

softwaremaniac said:
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
Click to expand...


Thanks. I do not understand the instruction in the second half of No. 8, starting with: "...put (noparse).....tags around the log"? I have no idea what I am supposed to do. Can you clarify, perhaps showing an example? Thanks.
 
seeotter said:
softwaremaniac said:
Go to each of the listed locations and zip up the files listed. Thanks.
Click to expand...

Only two of the four files had contents, so I only uploaded those two. Also, they are very small, so I did not zip them. Hope this is what you need.

Thanks again.
Click to expand...

Sorry. The second file is the wrong one. Correct one attached.
 

Attachments

How big is the drive you are trying to install the upgrade to?
How much free space is available?
Is your Antivirus software uninstalled during the upgrade attempts?
 
softwaremaniac said:
How big is the drive you are trying to install the upgrade to?
How much free space is available?
Is your Antivirus software uninstalled during the upgrade attempts?
Click to expand...


This is a 512 gb samsung solid state drive, with 54.75 gb free. Norton antivirus is not uninstalled, but has been disabled (antivirus and firewall) when updating/upgrading.
 
softwaremaniac said:
Can you please uninstall it with its removal tool and retry the upgrade?
Click to expand...


Ok. I think I have tried that at least once over the last 18 months, but I will do a complete uninstall of Norton and try the 1809 upgrade again.

How do you want me to set the status of Windows Defender?

It is 23:22 here in California, so I will do this in the morning. Thanks again for your patience. I really appreciate it.
 
Please turn it off temporarily while you upgrade. There is an underlying error somewhere, and we have to find it.
If it fails, again, please search for setuperr.log and attach it.

Have a good night.
 
softwaremaniac said:
Please turn it off temporarily while you upgrade. There is an underlying error somewhere, and we have to find it.
If it fails, again, please search for setuperr.log and attach it.

Have a good night.
Click to expand...


Upgrade 1809 failed at about 69%. Setuperr.log is attached.

This time, I: used the removal tool to uninstall Norton (anti-theft app did not unload) and rebooted. Then, disabled Windows Defender. Then ended apps in the system tray, went into task manager and ended app services I was sure were not needed (could not end Acronis backup services) and disabled and ended windows installer worker and windows installer services.

Then mounted the 1809 iso onto a virtual clone drive (software file and software clone drive) and ran it as administrator.

Failed at about 69%.

Lots of info in the setuperr.log. Hope it helps. Thanks again.

Notes: Search still not functioning ("can't find file").
SFC /scannow still not functioning. As before, returns: "Windows Resource Protection could not start the repair service"
 

Attachments

softwaremaniac said:
Bingo!

Open CMD as Admin and enter the following command:

Code: 
 Dism /online /Get-Drivers
Click to expand...


comand returned:

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\system32>Dism /online /Get-Drivers

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0

Obtaining list of 3rd party drivers from the driver store...


Error: 126

An error occurred. The driver store for the image could not be opened.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>



dism.log is attached. Thanks.
 

Attachments

You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top