Very high Latency

The SeaTool for Windows says a firmware update is recommended, but I do not know where to make this update
 
from what the screenshot?

Its german but here the translation:


SeaTools for Windows has determined that an important firmware update might be available for your hard drive. To read more about firmware please click on the firmware information link below. The top link leads to the utility to check the serial number. This utility will connect you to Seagate's online firmware support system.
Unbenannt.PNG
 
I have a vague recollection that Seagate may have bought the Toshiba drive division but I'm not certain. Does this site give any information about your drive?
 
Is it possible for you to disconnect the Toshiba to see if the glitch goes away and/or did you already try it?
 
Sry it isnt possible to disconnect the toshiba

but in seatools for windows the toshiba has passed
 
I don't know but I'll see if I can get more details from the trace. You mentioned it happens every 30 minutes but you can recreate the problem by launching CrystalDiskInfo. It doesn't matter what program is playing audio? It'll happen in a game every 30 minutes or so as well as playing a video in Chrome, for example?
 
i´ve got the problem since once my sound completely crashed and after the crash i had to reboot my computer to became a sound again
 
Interesting. HDAudBus.sys does send an interrupt shortly before the glitch. It looks like it's trying to do a power transition.
2018-10-22 (1).jpg

You're using the Realtek audio on your motherboard?
 
Have you already tried installing the latest audio driver from here? (6.0.1.8531)
 
Can you get a new etl trace while intentionally triggering the glitch with the tools you mentioned and make it available?
 

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