[SOLVED] Very long Start-up time

[gigglepot33]

Fix result of Farbar Recovery Scan Tool (x64) Version: 04-11-2022
Ran by Lillian (04-11-2022 12:57:15) Run:5
Running from C:\Users\Lillian\Desktop
Loaded Profiles: Lillian
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start::
CreateRestorePoint:
CloseProcesses:
C:\Windows\system32\sdnclean64.exe
End::
*****************

Restore point was successfully created.
Processes closed successfully.
C:\Windows\system32\sdnclean64.exe => moved successfully


The system needed a reboot.

==== End of Fixlog 12:58:42 ====

 

[DR M]

Now please post fresh FRST logs.

 

[gigglepot33]

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 04-11-2022
Ran by Lillian (administrator) on DESKTOP-MNATPML (HP HP Pavilion Desktop 590-p0xxx) (04-11-2022 13:07:09)
Running from C:\Users\Lillian\Desktop
Loaded Profiles: Lillian
Platform: Microsoft Windows 10 Home Version 21H2 19044.2130 (X64) Language: English (United States)
Default browser: FF
Boot Mode: Normal

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Advanced Micro Devices, Inc. -> Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\amddvr.exe
(Advanced Micro Devices, Inc. -> Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
(Brother Industries, Ltd.) [File not signed] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
(C:\Program Files (x86)\Realtek\REALTEK Bluetooth\BTDevMgr.exe ->) (Realtek Semiconductor Corp -> Realtek Semiconductor Corporation) C:\Program Files (x86)\Realtek\REALTEK Bluetooth\BTServer.exe
(C:\Program Files\AMD\CNext\CNext\amddvr.exe ->) (Advanced Micro Devices, Inc. -> Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\amdow.exe
(C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe ->) (Malwarebytes Inc. -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(DriverStore\FileRepository\c0335955.inf_amd64_a22a7df1ece66335\B335460\atiesrxx.exe ->) (Advanced Micro Devices, Inc. -> AMD) C:\Windows\System32\DriverStore\FileRepository\c0335955.inf_amd64_a22a7df1ece66335\B335460\atieclxx.exe
(explorer.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files (x86)\Windows Live\Mail\wlmail.exe
(Google LLC -> Google LLC) C:\Program Files (x86)\Google\Update\1.3.36.152\GoogleCrashHandler.exe
(Google LLC -> Google LLC) C:\Program Files (x86)\Google\Update\1.3.36.152\GoogleCrashHandler64.exe
(HP Inc. -> HP Inc.) C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe
(Mozilla Corporation -> Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe <6>
(Realtek Semiconductor Corp. -> Realtek) C:\Program Files (x86)\Realtek\PCIE Wireless LAN\RtlS5Wake\RtlS5Wake.exe
(services.exe ->) (Adobe Inc. -> Adobe Inc.) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
(services.exe ->) (Advanced Micro Devices, Inc. -> AMD) C:\Windows\System32\DriverStore\FileRepository\c0335955.inf_amd64_a22a7df1ece66335\B335460\atiesrxx.exe
(services.exe ->) (Apple Inc. -> Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(services.exe ->) (Brother Industries, Ltd.) [File not signed] C:\Program Files (x86)\Browny02\BrYNSvc.exe
(services.exe ->) (HP Inc. -> HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
(services.exe ->) (HP Inc. -> HP Inc.) C:\Program Files (x86)\HP\HP System Event\HPWMISVC.exe
(services.exe ->) (Malwarebytes Inc. -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(services.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files (x86)\Microsoft GameInput\x64\gameinputsvc.exe <2>
(services.exe ->) (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.GamingServices_7.70.13002.0_x64__8wekyb3d8bbwe\gamingservices.exe
(services.exe ->) (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.GamingServices_7.70.13002.0_x64__8wekyb3d8bbwe\gamingservicesnet.exe
(services.exe ->) (Parsec Cloud, Inc. -> Parsec) C:\Program Files\Parsec\pservice.exe
(services.exe ->) (Realtek Semiconductor Corp. -> Realtek Semiconductor Corp.) C:\Windows\RtkBtManServ.exe
(services.exe ->) (Realtek Semiconductor Corp.) [File not signed] C:\Program Files (x86)\Realtek\REALTEK Bluetooth\BTDevMgr.exe
(services.exe ->) (Samsung Electronics CO., LTD. -> DEVGURU Co., LTD.) C:\Program Files (x86)\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe
(services.exe ->) (Zoom Video Communications, Inc. -> Zoom Video Communications, Inc.) C:\Program Files (x86)\Common Files\Zoom\Support\CptService.exe
(Splinterware Software Solutions -> Splinterware Software Solutions) [File not signed] C:\Program Files (x86)\SystemScheduler\WScheduler.exe
(svchost.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\wlanext.exe
(svchost.exe ->) (Microsoft Windows Publisher -> Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(svchost.exe ->) (Realtek Semiconductor Corp. -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe

==================== Registry (Whitelisted) ===================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [BtServer] => C:\Program Files (x86)\REALTEK\Realtek Bluetooth\BTServer.exe [231640 2016-09-20] (Realtek Semiconductor Corp -> Realtek Semiconductor Corporation)
HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe [703312 2017-12-08] (HP Inc. -> HP Inc.)
HKLM-x32\...\Run: [RtlS5Wake] => C:\Program Files (x86)\Realtek\PCIE Wireless LAN\RtlS5Wake\RtlS5Wake.exe [1660760 2017-06-26] (Realtek Semiconductor Corp. -> Realtek)
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation -> Microsoft Corporation)
HKLM-x32\...\Run: [WScheduler] => C:\Program Files (x86)\SystemScheduler\WScheduler.exe [331168 2018-03-25] (Splinterware Software Solutions -> Splinterware Software Solutions) [File not signed]
HKLM-x32\...\Run: [SSBkgdUpdate] => C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [210472 2006-10-25] (Nuance Communications, Inc. -> Nuance Communications, Inc.)
HKLM-x32\...\Run: [PaperPort PTD] => C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe [29984 2008-07-09] (Nuance Communications, Inc. -> Nuance Communications, Inc.)
HKLM-x32\...\Run: [IndexSearch] => C:\Program Files (x86)\ScanSoft\PaperPort\IndexSearch.exe [46368 2008-07-09] (Nuance Communications, Inc. -> Nuance Communications, Inc.)
HKLM-x32\...\Run: [PPort11reminder] => C:\Program Files (x86)\ScanSoft\PaperPort\Ereg\Ereg.exe [328992 2007-08-31] (Nuance Communications, Inc. -> Nuance Communications, Inc.)
HKLM-x32\...\Run: [ControlCenter3] => C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe [114688 2008-12-24] (Brother Industries, Ltd.) [File not signed]
HKLM-x32\...\Run: [BrStsMon00] => C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe [2629632 2012-09-25] (Brother Industries, Ltd.) [File not signed]
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\Run: [Steam] => C:\Program Files (x86)\Steam\steam.exe [4234088 2022-10-18] (Valve Corp. -> Valve Corporation)
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\Run: [Gaijin.Net Updater] => C:\Users\Lillian\AppData\Local\Gaijin\Program Files (x86)\NetAgent\gjagent.exe [2793016 2022-10-18] (Gaijin Network LTD -> Gaijin)
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\Run: [EpicGamesLauncher] => C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe [32696784 2022-10-27] (Epic Games Inc. -> Epic Games, Inc.)
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\Run: [MicrosoftEdgeAutoLaunch_43F426C6868B5A0207B840D9EE29A62D] => "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start /prefetch:5 [3891624 2022-10-28] (Microsoft Corporation -> Microsoft Corporation)
HKLM\Software\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:\Program Files\Google\Chrome\Application\107.0.5304.88\Installer\chrmstp.exe [2022-10-31] (Google LLC -> Google LLC)

==================== Scheduled Tasks (Whitelisted) ============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {28E7D666-D780-43FF-8EE9-2EA079EB8F0A} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1552376 2022-09-26] (Adobe Inc. -> Adobe Inc.)
Task: {29B72F8C-EDAD-4DFE-B0B7-11B95D29F0DB} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2001.10-0\MpCmdRun.exe [473544 2022-10-22] (Microsoft Windows Publisher -> Microsoft Corporation)
Task: {32DC0AC8-B274-49D7-B512-F88E67AEC293} - System32\Tasks\StartDVR => C:\Program Files\AMD\CNext\CNext\dvrcmd.exe [69512 2018-11-08] (Advanced Micro Devices, Inc. -> Advanced Micro Devices, Inc.)
Task: {416B6A34-7811-4B65-99F3-49D824D255BC} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Report => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSFReport.exe [136304 2021-03-30] (HP Inc. -> HP Inc.)
Task: {4A2CBED6-0CD7-4E42-8685-E0B554064DDA} - System32\Tasks\GoogleUpdateTaskMachineUA{83A80D0B-EA32-4F4F-906C-0D0CA47FF735} => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [171480 2022-10-31] (Google LLC -> Google LLC)
Task: {4DC9630D-50AF-492A-BBE9-E6ABF6471CC7} - System32\Tasks\GoogleUpdateTaskMachineCore{23A8FBE5-C5A7-4000-A091-7E3D45C599D2} => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [171480 2022-10-31] (Google LLC -> Google LLC)
Task: {544D99A4-F781-425D-AB9B-E691807CA27C} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Updater - resources updates => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe [930960 2022-05-11] (HP Inc. -> HP Inc.)
Task: {61808372-99EE-4F6D-A379-9B0A153A17AD} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2001.10-0\MpCmdRun.exe [473544 2022-10-22] (Microsoft Windows Publisher -> Microsoft Corporation)
Task: {84189EAA-640C-4B63-87FD-925AFBE1B0EF} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2001.10-0\MpCmdRun.exe [473544 2022-10-22] (Microsoft Windows Publisher -> Microsoft Corporation)
Task: {86328BD5-2CB9-4277-8FA4-C0EB06C8CD1F} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2001.10-0\MpCmdRun.exe [473544 2022-10-22] (Microsoft Windows Publisher -> Microsoft Corporation)
Task: {92B2DD11-4D28-46D0-A5CC-787D46F7BFED} - System32\Tasks\Microsoft\Windows Live\SOXE\Extractor Definitions Update Task => {3519154C-227E-47F3-9CC9-12C3F05817F1}
Task: {992DC982-2CF9-4C3A-B229-8432A1EC8667} - System32\Tasks\Optimize Push Notification Data File-S-1-5-21-520046137-1738454763-4209218755-1001 => {201600D8-6EFF-48CE-B842-E14D37A0682D} C:\WINDOWS\System32\wpninprc.dll [24064 2019-12-07] (Microsoft Windows -> Microsoft Corporation)
Task: {9D7AD1F7-4D88-4CD8-A3BB-D8F6A7158D9B} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [11235928 2020-03-30] (Realtek Semiconductor Corp. -> Realtek Semiconductor)
Task: {B11C66B8-EB50-41DC-9AE6-C53023F17E37} - System32\Tasks\HPEA3JOBS => C:\Program [Argument = Files\HP\HP ePrint\hpeprint.exe /CheckJobs]
Task: {B23021E6-863E-43B9-AE89-6771D8315BB2} - System32\Tasks\Mozilla\Firefox Default Browser Agent 308046B0AF4A39CB => C:\Program Files\Mozilla Firefox\default-browser-agent.exe do-task "308046B0AF4A39CB"
Task: {D1AA80F8-4A3A-49CB-BBE2-51B063F1CEF0} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Updater => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe [930960 2022-05-11] (HP Inc. -> HP Inc.)
Task: {E1484769-8460-41D6-9417-47F41ED8EC69} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Updater - Resources => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe [930960 2022-05-11] (HP Inc. -> HP Inc.)
Task: {F22D8845-F310-43DA-BDCC-5FD38D0AC0A1} - System32\Tasks\StartCN => C:\Program Files\AMD\CNext\CNext\cncmd.exe [49544 2018-11-08] (Advanced Micro Devices, Inc. -> Advanced Micro Devices, Inc.)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\WINDOWS\explorer.exe

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{1f27f15d-e56c-4b9c-9c8a-1b0bfa4ab60e}: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{64324158-2892-4aef-98b3-a8fc4e3bd95d}: [DhcpNameServer] 192.168.0.1

Edge:
=======
Edge DefaultProfile: Default
Edge Profile: C:\Users\Lillian\AppData\Local\Microsoft\Edge\User Data\Default [2022-11-04]
Edge HKLM\...\Edge\Extension: [bojobppfploabceghnmlahpoonbcbacn]
Edge HKLM-x32\...\Edge\Extension: [bojobppfploabceghnmlahpoonbcbacn]

FireFox:
========
FF DefaultProfile: zmh62i5e.default
FF ProfilePath: C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default [2022-11-04]
FF Homepage: Mozilla\Firefox\Profiles\zmh62i5e.default -> hxxps://www.kijiji.ca/
FF Notifications: Mozilla\Firefox\Profiles\zmh62i5e.default -> hxxps://www.youtube.com; hxxps://www.facebook.com; hxxps://www.teamviewer.com
FF NewTabOverride: Mozilla\Firefox\Profiles\zmh62i5e.default -> Enabled: newtaboverride@agenedia.com
FF NewTabOverride: Mozilla\Firefox\Profiles\zmh62i5e.default -> Enabled: Search_Defender_yYxTkYUDSW@www.searchdefenderprime.com
FF Extension: (Canadian English Dictionary) - C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default\Extensions\en-CA@dictionaries.addons.mozilla.org.xpi [2021-08-04]
FF Extension: (English (CA) Language Pack) - C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default\Extensions\langpack-en-CA@firefox.mozilla.org.xpi [2022-11-03]
FF Extension: (New Tab Override) - C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default\Extensions\newtaboverride@agenedia.com.xpi [2019-12-31]
FF Extension: (Search Defender) - C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default\Extensions\Search_Defender_yYxTkYUDSW@www.searchdefenderprime.com.xpi [2019-08-05]
FF Extension: (Black and Purple Theme) - C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default\Extensions\{155429d2-8bf5-44bf-94f8-d194c3ec5f15}.xpi [2021-06-16]
FF Extension: (Photon Colors) - C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default\Extensions\{2c6c94f3-c656-41e9-aa4b-1edba5be9c21}.xpi [2021-07-30]
FF Extension: (Fairytale Of Nature) - C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default\Extensions\{6804879d-8801-473a-b13d-605b902a5e4f}.xpi [2021-06-15]
FF Extension: (¡Light Blue Theme!) - C:\Users\Lillian\AppData\Roaming\Mozilla\Firefox\Profiles\zmh62i5e.default\Extensions\{f416b4af-c4c9-4607-96ac-77fea7ed4a9b}.xpi [2021-06-16]
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: @videolan.org/vlc,version=3.0.16 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin-x32: @videolan.org/vlc,version=3.0.3 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin-x32: @videolan.org/vlc,version=3.0.4 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin-x32: @videolan.org/vlc,version=3.0.6 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin-x32: @videolan.org/vlc,version=3.0.7.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin-x32: @videolan.org/vlc,version=3.0.8 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2022-10-16] (Adobe Inc. -> Adobe Systems Inc.)

Chrome:
=======
CHR Profile: C:\Users\Lillian\AppData\Local\Google\Chrome\User Data\Default [2022-11-04]
CHR Extension: (Google Docs Offline) - C:\Users\Lillian\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2022-10-31]
CHR Extension: (Malwarebytes Browser Guard) - C:\Users\Lillian\AppData\Local\Google\Chrome\User Data\Default\Extensions\ihcjicgdanjaechkgeegckofjjedodee [2022-10-31]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Lillian\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2022-10-31]
CHR HKLM\...\Chrome\Extension: [ihcjicgdanjaechkgeegckofjjedodee]
CHR HKLM-x32\...\Chrome\Extension: [ihcjicgdanjaechkgeegckofjjedodee]

Opera:
=======
OPR Profile: C:\Users\Lillian\AppData\Roaming\Opera Software\Opera Stable [2022-10-21]
OPR Extension: (Rich Hints Agent) - C:\Users\Lillian\AppData\Roaming\Opera Software\Opera Stable\Extensions\enegjkbbakeegngfapepobipndnebkdk [2022-01-12]
OPR Extension: (Amazon Assistant Promotion) - C:\Users\Lillian\AppData\Roaming\Opera Software\Opera Stable\Extensions\kbmoiomgmchbpihhdpabemajcbjpcijk [2022-01-12]

==================== Services (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 AdobeARMservice; C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [173040 2022-09-26] (Adobe Inc. -> Adobe Inc.)
S3 BEService; C:\Program Files (x86)\Common Files\BattlEye\BEService.exe [9712432 2022-09-18] (BattlEye Innovations e.K. -> )
R3 BrYNSvc; C:\Program Files (x86)\Browny02\BrYNSvc.exe [245760 2010-01-25] (Brother Industries, Ltd.) [File not signed]
R2 BTDevManager; C:\Program Files (x86)\REALTEK\Realtek Bluetooth\BTDevMgr.exe [305664 2017-11-02] (Realtek Semiconductor Corp.) [File not signed]
S3 EasyAntiCheat; C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe [811496 2022-06-30] (EasyAntiCheat Oy -> Epic Games, Inc)
S3 EpicOnlineServices; C:\Program Files (x86)\Epic Games\Epic Online Services\service\EpicOnlineServicesHost.exe [16029456 2022-10-28] (Epic Games Inc. -> Epic Games, Inc.)
S3 hpqcaslwmiex; C:\Program Files (x86)\HP\Shared\hpqwmiex.exe [1031704 2016-06-04] (Hewlett-Packard Company -> HP)
R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [379736 2020-08-20] (HP Inc. -> HP Inc.)
R2 HPWMISVC; c:\Program Files (x86)\HP\HP System Event\HPWMISVC.exe [628768 2017-07-13] (HP Inc. -> HP Inc.)
R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe [8842536 2022-10-26] (Malwarebytes Inc. -> Malwarebytes)
R2 Parsec; C:\Program Files\Parsec\pservice.exe [414456 2022-06-11] (Parsec Cloud, Inc. -> Parsec)
R2 ss_conn_service; C:\Program Files (x86)\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe [752224 2017-01-16] (Samsung Electronics CO., LTD. -> DEVGURU Co., LTD.)
S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2209.7-0\NisSrv.exe [3170576 2022-10-22] (Microsoft Windows Publisher -> Microsoft Corporation)
S2 WinDefend; C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2209.7-0\MsMpEng.exe [133584 2022-10-22] (Microsoft Windows Publisher -> Microsoft Corporation)
R2 ZoomCptService; "C:\Program Files (x86)\Common Files\Zoom\Support\CptService.exe" -user_path "C:\Users\Lillian\AppData\Roaming\Zoom"

===================== Drivers (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 BrSerIb; C:\WINDOWS\system32\DRIVERS\BrSerIb.sys [95344 2012-07-31] (Brother Industries, Ltd. -> Brother Industries Ltd.)
R3 BrUsbSIb; C:\WINDOWS\system32\DRIVERS\BrUsbSIb.sys [21872 2012-06-21] (Brother Industries, Ltd. -> Brother Industries Ltd.)
S3 dg_ssudbus; C:\WINDOWS\system32\DRIVERS\ssudbus2.sys [160376 2021-10-08] (Samsung Electronics Co., Ltd. -> Samsung Electronics Co., Ltd.)
R2 MBAMChameleon; C:\WINDOWS\System32\Drivers\MbamChameleon.sys [223176 2022-10-31] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
S0 MbamElam; C:\WINDOWS\System32\DRIVERS\MbamElam.sys [21480 2022-10-26] (Microsoft Windows Early Launch Anti-malware Publisher -> Malwarebytes)
R3 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [239544 2022-10-31] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
S3 RtkA2dp; C:\WINDOWS\System32\drivers\RtkA2dp.sys [202208 2017-11-01] (Realtek Semiconductor Corp. -> Realtek Semiconductor Corporation)
S3 RtkAvrcp; C:\WINDOWS\System32\drivers\RtkAvrcp.sys [72160 2017-10-31] (Realtek Semiconductor Corp. -> Realtek Semiconductor Corporation)
S3 ssudmdm; C:\WINDOWS\system32\DRIVERS\ssudmdm.sys [167544 2021-10-08] (Samsung Electronics Co., Ltd. -> Samsung Electronics Co., Ltd.)
R3 SteamStreamingMicrophone; C:\WINDOWS\system32\drivers\SteamStreamingMicrophone.sys [40736 2017-07-28] (Valve Corp. -> )
R3 SteamStreamingSpeakers; C:\WINDOWS\system32\drivers\SteamStreamingSpeakers.sys [40736 2017-07-21] (Valve Corp. -> )
R1 ViGEmBus; C:\WINDOWS\System32\drivers\ViGEmBus.sys [165744 2021-08-23] (Microsoft Windows Hardware Compatibility Publisher -> Nefarius Software Solutions e.U.)
S0 WdBoot; C:\WINDOWS\System32\drivers\wd\WdBoot.sys [49616 2022-10-22] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation)
S3 WDC_SAM; C:\WINDOWS\System32\drivers\wdcsam64.sys [35584 2018-02-26] (WDKTestCert wdclab,130885612892544312 -> Western Digital Technologies, Inc.)
R0 WdFilter; C:\WINDOWS\System32\drivers\wd\WdFilter.sys [455968 2022-10-22] (Microsoft Windows -> Microsoft Corporation)
S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [95520 2022-10-22] (Microsoft Windows -> Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One month (created) (Whitelisted) =========

(If an entry is included in the fixlist, the file/folder will be moved.)

2022-11-04 11:13 - 2022-11-04 11:13 - 000000000 ____D C:\WINDOWS\PCHEALTH
2022-10-31 14:24 - 2022-10-31 14:24 - 000000214 _____ C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job
2022-10-31 14:23 - 2022-10-31 14:26 - 000152986 _____ C:\WINDOWS\ntbtlog.txt
2022-10-31 14:23 - 2022-10-31 14:23 - 000223176 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamChameleon.sys
2022-10-31 14:18 - 2022-10-31 14:18 - 000007238 _____ C:\Users\Lillian\Desktop\WinDefend.reg
2022-10-31 13:58 - 2022-10-31 13:58 - 000002326 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2022-10-31 13:57 - 2022-10-31 14:01 - 000000000 ____D C:\Users\Lillian\AppData\Local\Google
2022-10-31 13:57 - 2022-10-31 13:57 - 000003496 _____ C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineUA{83A80D0B-EA32-4F4F-906C-0D0CA47FF735}
2022-10-31 13:57 - 2022-10-31 13:57 - 000003372 _____ C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineCore{23A8FBE5-C5A7-4000-A091-7E3D45C599D2}
2022-10-31 13:57 - 2022-10-31 13:57 - 000000000 ____D C:\Program Files\Google
2022-10-31 13:44 - 2022-10-31 13:45 - 000080510 _____ C:\Users\Lillian\Desktop\Chrome bookmarks_10_31_22.html
2022-10-31 13:27 - 2022-10-31 13:27 - 001427176 _____ (Google LLC) C:\Users\Lillian\Desktop\ChromeSetup.exe
2022-10-31 12:08 - 2022-10-31 12:08 - 000002227 _____ C:\Users\Lillian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Firefox Private Browsing.lnk
2022-10-31 12:08 - 2022-10-31 12:08 - 000000000 ____D C:\WINDOWS\system32\Tasks\Mozilla
2022-10-28 11:15 - 2022-10-28 11:15 - 000000000 ____D C:\Users\Lillian\AppData\Local\EpicOnlineServicesUserHelper
2022-10-26 16:13 - 2022-10-26 16:13 - 000000152 _____ C:\Users\Lillian\AppData\Local\kritadisplayrc
2022-10-26 10:39 - 2022-10-26 10:39 - 000000000 ____D C:\Program Files (x86)\Windows Kits
2022-10-26 10:39 - 2022-10-26 10:39 - 000000000 ____D C:\Program Files (x86)\Microsoft GameInput
2022-10-26 10:15 - 2022-10-31 14:38 - 000002967 _____ C:\Users\Lillian\Desktop\FSS.txt
2022-10-26 10:15 - 2022-10-26 10:15 - 000958976 _____ (Farbar) C:\Users\Lillian\Desktop\FSS.exe
2022-10-26 06:36 - 2022-10-31 14:29 - 000239544 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
2022-10-26 06:36 - 2022-10-26 06:36 - 000002040 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes.lnk
2022-10-26 06:36 - 2022-10-26 06:36 - 000002028 _____ C:\Users\Public\Desktop\Malwarebytes.lnk
2022-10-26 06:36 - 2022-10-26 06:35 - 000158640 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbae64.sys
2022-10-26 06:36 - 2022-10-26 06:35 - 000021480 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamElam.sys
2022-10-26 06:35 - 2022-10-26 06:35 - 002632256 _____ (Malwarebytes) C:\Users\Lillian\Desktop\MBSetup-614F9D64-37335.37335.exe
2022-10-26 06:35 - 2022-10-26 06:35 - 000000000 ____D C:\ProgramData\Malwarebytes
2022-10-26 06:35 - 2022-10-26 06:35 - 000000000 ____D C:\Program Files\Malwarebytes
2022-10-26 06:33 - 2022-10-26 06:37 - 000000000 ____D C:\AdwCleaner
2022-10-26 06:33 - 2022-10-26 06:33 - 008791352 _____ (Malwarebytes) C:\Users\Lillian\Desktop\adwcleaner(1).exe
2022-10-26 06:32 - 2022-10-26 06:32 - 008551608 _____ (Malwarebytes) C:\Users\Lillian\Desktop\AdwCleaner.exe
2022-10-21 14:04 - 2022-11-04 12:58 - 000000591 _____ C:\Users\Lillian\Desktop\Fixlog.txt
2022-10-21 13:25 - 2022-10-21 13:25 - 007531152 _____ (VS Revo Group ) C:\Users\Lillian\Desktop\revosetup.exe
2022-10-21 13:25 - 2022-10-21 13:25 - 000001086 _____ C:\Users\Public\Desktop\Revo Uninstaller.lnk
2022-10-21 13:25 - 2022-10-21 13:25 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller
2022-10-21 13:25 - 2022-10-21 13:25 - 000000000 ____D C:\Program Files\VS Revo Group
2022-10-15 16:41 - 2022-10-15 16:41 - 000000924 _____ C:\Users\Public\Desktop\Overwatch.lnk
2022-10-15 16:41 - 2022-10-15 16:41 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Overwatch
2022-10-15 16:02 - 2022-10-28 19:53 - 000000000 ____D C:\Program Files (x86)\Overwatch
2022-10-15 15:50 - 2022-11-03 19:42 - 000000000 ____D C:\Users\Lillian\AppData\Local\Battle.net
2022-10-15 15:50 - 2022-10-15 16:43 - 000000000 ____D C:\Users\Lillian\AppData\Roaming\Battle.net
2022-10-15 15:49 - 2022-10-21 21:26 - 000000000 ____D C:\Program Files (x86)\Battle.net
2022-10-15 15:49 - 2022-10-15 15:49 - 000000936 _____ C:\Users\Public\Desktop\Battle.net.lnk
2022-10-15 15:49 - 2022-10-15 15:49 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Battle.net
2022-10-15 15:48 - 2022-10-15 15:48 - 004838352 _____ (Blizzard Entertainment) C:\Users\Lillian\Desktop\Battle.net-Setup.exe
2022-10-14 06:49 - 2022-10-14 06:49 - 001088803 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_4a5387bb-3.pdf
2022-10-14 06:48 - 2022-10-14 06:48 - 001040732 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_7b7fa0db-6.pdf
2022-10-13 13:38 - 2022-10-22 19:22 - 000002143 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acrobat Reader.lnk
2022-10-13 13:38 - 2022-10-22 19:22 - 000002131 _____ C:\Users\Public\Desktop\Acrobat Reader.lnk
2022-10-12 13:45 - 2022-10-31 13:03 - 000000000 ____D C:\Program Files\Mozilla Firefox
2022-10-12 07:43 - 2022-10-12 07:43 - 001333760 _____ C:\WINDOWS\SysWOW64\TextInputMethodFormatter.dll
2022-10-12 07:43 - 2022-10-12 07:43 - 000039936 _____ (Adobe Systems) C:\WINDOWS\SysWOW64\atmlib.dll
2022-10-12 07:43 - 2022-10-12 07:43 - 000012253 _____ C:\WINDOWS\system32\DrtmAuthTxt.wim
2022-10-12 07:42 - 2022-10-12 07:42 - 000060928 _____ C:\WINDOWS\system32\runexehelper.exe
2022-10-12 07:42 - 2022-10-12 07:42 - 000048640 _____ (Adobe Systems) C:\WINDOWS\system32\atmlib.dll
2022-10-12 07:41 - 2022-10-12 07:41 - 002260480 _____ C:\WINDOWS\system32\TextInputMethodFormatter.dll
2022-10-12 07:41 - 2022-10-12 07:41 - 000288768 _____ C:\WINDOWS\system32\Windows.Management.InprocObjects.dll
2022-10-12 06:57 - 2022-10-12 06:57 - 000000000 ___HD C:\$WinREAgent
2022-10-11 20:08 - 2022-10-11 20:08 - 001040732 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_7b7fa0db-5.pdf
2022-10-11 20:06 - 2022-10-11 20:06 - 001088803 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_4a5387bb-2.pdf
2022-10-11 20:05 - 2022-10-11 20:05 - 001040732 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_7b7fa0db-4.pdf
2022-10-10 18:32 - 2022-10-10 18:32 - 001088803 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_4a5387bb-1.pdf
2022-10-10 18:32 - 2022-10-10 18:32 - 001040732 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_7b7fa0db-3.pdf
2022-10-10 14:31 - 2022-10-10 14:31 - 001088803 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_4a5387bb.pdf
2022-10-10 14:20 - 2022-10-10 14:20 - 001040732 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_7b7fa0db-2.pdf
2022-10-05 14:49 - 2022-10-05 14:49 - 001659877 _____ C:\Users\Lillian\Desktop\Cheez-It Snap'd Crackers Coupon.xlsx
2022-10-05 14:17 - 2022-10-05 14:18 - 001040732 _____ C:\Users\Lillian\Downloads\Cascades Fluff & Tuff_7b7fa0db-1.pdf
2022-10-05 14:15 - 2022-10-05 14:16 - 001468065 _____ C:\Users\Lillian\Desktop\Babybel Mini Rolls.xlsx
2022-10-05 14:09 - 2022-10-10 14:37 - 000436986 _____ C:\Users\Lillian\Desktop\Cascades Coupon.xlsx
2022-10-05 11:50 - 2022-10-05 11:50 - 000496663 _____ C:\Users\Lillian\Desktop\document.pdf
2022-10-05 11:33 - 2022-11-02 07:22 - 000070477 _____ C:\Users\Lillian\Desktop\Addition.txt
2022-10-05 11:24 - 2022-11-04 13:12 - 000023486 _____ C:\Users\Lillian\Desktop\FRST.txt
2022-10-05 11:24 - 2022-11-04 11:30 - 000000000 ____D C:\Users\Lillian\Desktop\FRST-OlderVersion
2022-10-05 11:22 - 2022-11-04 13:11 - 000000000 ____D C:\FRST
2022-10-05 11:21 - 2022-11-04 11:30 - 002374656 _____ (Farbar) C:\Users\Lillian\Desktop\FRST64.exe

==================== One month (modified) ==================

(If an entry is included in the fixlist, the file/folder will be moved.)

2022-11-04 13:07 - 2022-02-28 14:00 - 000000000 ____D C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38
2022-11-04 13:06 - 2018-05-13 10:55 - 000000000 ____D C:\Users\Lillian\AppData\LocalLow\Mozilla
2022-11-04 13:04 - 2021-07-08 19:54 - 000004170 _____ C:\WINDOWS\system32\Tasks\User_Feed_Synchronization-{B10F1A6A-E096-4CDE-9012-03BBEB909611}
2022-11-04 13:04 - 2018-05-14 06:01 - 000000000 ____D C:\Program Files (x86)\Google
2022-11-04 13:00 - 2021-03-24 23:47 - 000008192 ___SH C:\DumpStack.log.tmp
2022-11-04 13:00 - 2020-09-27 08:50 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
2022-11-04 13:00 - 2019-12-07 03:14 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2022-11-04 12:59 - 2019-12-07 03:03 - 000524288 _____ C:\WINDOWS\system32\config\BBI
2022-11-04 12:59 - 2018-02-10 02:44 - 000065536 _____ C:\WINDOWS\psp_storage.bin
2022-11-04 12:56 - 2018-05-16 11:15 - 000000000 ____D C:\Users\Lillian\Documents\Lillian
2022-11-04 11:42 - 2018-06-23 07:03 - 000000000 ____D C:\Users\Lillian\AppData\Local\D3DSCache
2022-11-04 11:19 - 2020-09-27 08:50 - 000457960 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2022-11-04 11:15 - 2018-05-14 10:24 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SharePoint
2022-11-04 11:15 - 2018-05-14 10:24 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office
2022-11-04 11:14 - 2021-07-08 20:42 - 000000000 ____D C:\Program Files (x86)\MSBuild
2022-11-04 11:14 - 2018-05-14 10:22 - 000000000 ____D C:\WINDOWS\SHELLNEW
2022-11-04 11:09 - 2017-09-29 07:46 - 000000199 _____ C:\WINDOWS\win.ini
2022-11-04 10:38 - 2020-09-27 08:50 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
2022-11-04 06:58 - 2019-12-07 03:14 - 000000000 ___HD C:\Program Files\WindowsApps
2022-11-04 06:58 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\AppReadiness
2022-11-03 21:32 - 2018-07-09 21:25 - 000000000 ____D C:\Users\Lillian\AppData\Local\CrashDumps
2022-11-03 15:29 - 2018-06-01 20:30 - 000001430 _____ C:\Users\Lillian\Desktop\Roblox Player.lnk
2022-11-03 15:29 - 2018-06-01 20:28 - 000000000 ____D C:\Users\Lillian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Roblox
2022-11-03 15:28 - 2018-06-01 20:28 - 000001253 _____ C:\Users\Lillian\Desktop\Roblox Studio.lnk
2022-11-03 06:31 - 2021-12-16 07:37 - 000003588 _____ C:\WINDOWS\system32\Tasks\OneDrive Reporting Task-S-1-5-21-520046137-1738454763-4209218755-1001
2022-11-03 06:31 - 2021-07-08 19:54 - 000003382 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-520046137-1738454763-4209218755-1001
2022-11-03 06:31 - 2021-07-08 19:13 - 000002392 _____ C:\Users\Lillian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2022-11-02 14:21 - 2019-12-07 03:03 - 000000000 ____D C:\WINDOWS\CbsTemp
2022-10-31 13:03 - 2018-05-13 10:55 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2022-10-31 12:47 - 2018-05-13 10:46 - 000000000 ____D C:\Users\Lillian\AppData\Local\ElevatedDiagnostics
2022-10-31 12:08 - 2018-05-13 10:55 - 000001012 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk
2022-10-30 20:46 - 2020-09-27 08:53 - 000002445 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Edge.lnk
2022-10-28 19:52 - 2018-06-01 20:28 - 000000253 _____ C:\Users\Lillian\AppData\LocalLow\rbxcsettings.rbx
2022-10-28 16:34 - 2018-06-01 20:16 - 000000000 ____D C:\Users\Lillian\AppData\Roaming\.minecraft
2022-10-28 16:32 - 2019-10-19 20:44 - 000000000 ____D C:\Program Files (x86)\Minecraft Launcher
2022-10-26 16:13 - 2021-08-06 11:25 - 000028828 _____ C:\Users\Lillian\AppData\Local\kritarc
2022-10-26 10:39 - 2019-12-07 03:13 - 000000000 ____D C:\WINDOWS\INF
2022-10-26 10:38 - 2021-11-20 10:32 - 000153048 _____ (Microsoft Corporation) C:\WINDOWS\system32\gamelaunchhelper.dll
2022-10-26 10:38 - 2021-11-07 09:55 - 002815456 _____ (Microsoft Corporation) C:\WINDOWS\system32\xgameruntime.dll
2022-10-26 10:38 - 2021-11-07 09:55 - 000452048 _____ (Microsoft Corporation) C:\WINDOWS\system32\gameplatformservices.dll
2022-10-26 10:38 - 2021-11-07 09:55 - 000243168 _____ (Microsoft Corporation) C:\WINDOWS\system32\gamingservicesproxy.dll
2022-10-26 10:38 - 2021-11-07 09:55 - 000198096 _____ (Microsoft Corporation) C:\WINDOWS\system32\gameconfighelper.dll
2022-10-26 10:38 - 2021-11-07 09:55 - 000131072 _____ (Microsoft Corporation) C:\WINDOWS\system32\gamingtcuihelpers.dll
2022-10-26 06:36 - 2019-12-07 03:14 - 000000000 ___HD C:\WINDOWS\ELAMBKUP
2022-10-25 21:25 - 2018-05-22 06:01 - 000000000 ____D C:\Program Files (x86)\Steam
2022-10-25 20:22 - 2018-05-16 12:39 - 000000000 ____D C:\Users\Lillian\AppData\Local\WarThunder
2022-10-23 20:58 - 2020-03-24 12:57 - 000000000 ____D C:\Users\Lillian\AppData\Roaming\discord
2022-10-23 20:56 - 2022-08-03 12:35 - 000000000 ____D C:\Users\Lillian\AppData\Local\Discord
2022-10-23 20:55 - 2020-03-24 12:57 - 000002244 _____ C:\Users\Lillian\Desktop\Discord.lnk
2022-10-22 12:09 - 2021-08-06 11:25 - 000000000 ____D C:\Users\Lillian\AppData\Roaming\krita
2022-10-22 08:46 - 2020-09-27 08:51 - 000000000 ____D C:\WINDOWS\system32\Drivers\wd
2022-10-21 14:56 - 2020-09-22 20:47 - 000000000 ____D C:\Users\Lillian\AppData\LocalLow\Temp
2022-10-21 13:15 - 2018-12-20 23:31 - 000005146 _____ C:\WINDOWS\wininit.ini
2022-10-17 07:00 - 2021-07-08 19:28 - 000934922 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ___RD C:\WINDOWS\ImmersiveControlPanel
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\SysWOW64\Dism
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\SystemResources
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\system32\PerceptionSimulation
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\system32\oobe
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\system32\Dism
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\Provisioning
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\PolicyDefinitions
2022-10-17 06:50 - 2019-12-07 03:14 - 000000000 ____D C:\WINDOWS\bcastdvr
2022-10-15 16:02 - 2020-07-14 08:37 - 000000000 ____D C:\Users\Lillian\AppData\Local\Blizzard Entertainment
2022-10-14 16:39 - 2020-09-27 08:53 - 000003536 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskMachineUA
2022-10-14 16:39 - 2020-09-27 08:53 - 000003412 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskMachineCore
2022-10-13 13:40 - 2021-07-08 19:54 - 000004562 _____ C:\WINDOWS\system32\Tasks\Adobe Acrobat Update Task
2022-10-12 07:54 - 2019-12-07 03:15 - 000208384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msclmd.dll
2022-10-12 07:54 - 2019-12-07 03:14 - 000232448 _____ (Microsoft Corporation) C:\WINDOWS\system32\msclmd.dll
2022-10-12 07:41 - 2020-09-27 08:53 - 003015168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PrintConfig.dll
2022-10-12 06:54 - 2018-05-13 11:27 - 000000000 ____D C:\WINDOWS\system32\MRT
2022-10-12 06:40 - 2018-05-13 11:27 - 147398024 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2022-10-12 04:39 - 2022-06-10 19:28 - 000316920 _____ (Microsoft Corporation) C:\WINDOWS\system32\GameInputRedist.dll
2022-10-12 02:55 - 2022-06-10 19:28 - 000199672 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\GameInputRedist.dll
2022-10-11 17:05 - 2021-07-08 19:54 - 000002854 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-520046137-1738454763-4209218755-500
2022-10-11 17:05 - 2021-07-08 19:54 - 000002768 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task v2
2022-10-11 17:05 - 2021-07-08 19:54 - 000002500 _____ C:\WINDOWS\system32\Tasks\HPEA3JOBS
2022-10-11 17:05 - 2021-07-08 19:54 - 000002280 _____ C:\WINDOWS\system32\Tasks\RTKCPL
2022-10-11 17:05 - 2021-07-08 19:54 - 000002202 _____ C:\WINDOWS\system32\Tasks\StartCN
2022-10-11 17:05 - 2021-07-08 19:54 - 000002116 _____ C:\WINDOWS\system32\Tasks\StartDVR
2022-10-08 16:09 - 2020-09-27 08:54 - 000000000 ____D C:\ProgramData\Packages
2022-10-08 16:09 - 2018-05-13 10:47 - 000000000 ____D C:\Users\Lillian\AppData\Local\PlaceholderTileLogoFolder
2022-10-08 16:09 - 2018-05-13 10:38 - 000000000 ____D C:\Users\Lillian\AppData\Local\Packages

==================== Files in the root of some directories ========

2018-05-14 11:44 - 2018-05-14 12:29 - 000026726 _____ () C:\Users\Lillian\AppData\Roaming\Comma Separated Values (DOS).ADR
2018-05-14 12:24 - 2018-05-14 12:24 - 000026950 _____ () C:\Users\Lillian\AppData\Roaming\Comma Separated Values (Windows).ADR
2018-05-13 10:38 - 2022-11-04 13:01 - 002162674 _____ () C:\Users\Lillian\AppData\Local\BTServer.log
2021-04-12 11:29 - 2021-04-12 11:29 - 000000118 _____ () C:\Users\Lillian\AppData\Local\HeartbeatCache.xml
2021-08-06 19:18 - 2021-08-06 19:18 - 000000356 _____ () C:\Users\Lillian\AppData\Local\karboncalligraphyrc
2021-08-06 11:25 - 2022-10-26 16:12 - 000002546 _____ () C:\Users\Lillian\AppData\Local\krita-sysinfo.log
2021-08-06 11:25 - 2022-10-26 16:13 - 000498617 _____ () C:\Users\Lillian\AppData\Local\krita.log
2021-08-06 22:12 - 2021-10-05 18:59 - 000080678 _____ () C:\Users\Lillian\AppData\Local\kritacrash.log
2022-10-26 16:13 - 2022-10-26 16:13 - 000000152 _____ () C:\Users\Lillian\AppData\Local\kritadisplayrc
2021-08-06 11:25 - 2022-10-26 16:13 - 000028828 _____ () C:\Users\Lillian\AppData\Local\kritarc
2022-02-25 16:49 - 2022-02-25 16:49 - 000016438 _____ () C:\Users\Lillian\AppData\Local\partner.bmp
2019-09-06 09:51 - 2019-09-06 09:51 - 000000017 _____ () C:\Users\Lillian\AppData\Local\resmon.resmoncfg

==================== SigCheck ============================

(There is no automatic fix for files that do not pass verification.)

==================== End of FRST.txt ========================

 

[DR M]

Please post the Addition log too.

 

[gigglepot33]

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 04-11-2022
Ran by Lillian (04-11-2022 13:14:08)
Running from C:\Users\Lillian\Desktop
Microsoft Windows 10 Home Version 21H2 19044.2130 (X64) (2021-07-09 01:55:00)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================


(If an entry is included in the fixlist, it will be removed.)

Administrator (S-1-5-21-520046137-1738454763-4209218755-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-520046137-1738454763-4209218755-503 - Limited - Disabled)
Guest (S-1-5-21-520046137-1738454763-4209218755-501 - Limited - Disabled)
Lillian (S-1-5-21-520046137-1738454763-4209218755-1001 - Administrator - Enabled) => C:\Users\Lillian
WDAGUtilityAccount (S-1-5-21-520046137-1738454763-4209218755-504 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

7-Zip 18.05 (x64) (HKLM\...\7-Zip) (Version: 18.05 - Igor Pavlov)
7-Zip 22.01 (x64 edition) (HKLM\...\{23170F69-40C1-2702-2201-000001000000}) (Version: 22.01.00.0 - Igor Pavlov)
Adobe Acrobat Reader (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 22.003.20263 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM-x32\...\{AC76BA86-0804-1033-1959-018244601032}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
AMD Radeon Settings (HKLM\...\WUCCCApp) (Version: 2018.1108.0217.4117 - Advanced Micro Devices, Inc.)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.8 - Advanced Micro Devices, Inc.)
Battle.net (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Brother MFL-Pro Suite MFC-J615W (HKLM-x32\...\{7FB6B1B7-075B-4B7F-BEB6-97584F73C7B5}) (Version: 2.0.0.0 - Brother Industries, Ltd.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Discord (HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\Discord) (Version: 1.0.9002 - Discord Inc.)
Energy Star (HKLM\...\{5CB22648-35F8-41BC-9C35-1E41FE6E12A5}) (Version: 1.1.1 - HP Inc.)
Epic Games Launcher (HKLM-x32\...\{93BFE5DF-776E-436F-8693-DF1F72C0E3C1}) (Version: 1.1.151.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{F9C5C994-F6B9-4D75-B3E7-AD01B84073E9}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Epic Online Services (HKLM-x32\...\{19695986-25CE-41AC-9C6F-54794653EDBA}) (Version: 2.0.36.0 - Epic Games, Inc.)
FastStone Image Viewer 6.5 (HKLM-x32\...\FastStone Image Viewer) (Version: 6.5 - FastStone Soft)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 107.0.5304.88 - Google LLC)
HP Audio Switch (HKLM-x32\...\{BC852AA8-58F6-4F07-ACB1-7377E52CA4F3}) (Version: 1.0.150.0 - HP Inc.)
HP Customer Experience Enhancements (HKLM-x32\...\{9720A595-3D2D-440E-9523-0B6F970745DD}) (Version: 6.0.11.1 - HP Inc.) Hidden
HP Documentation (HKLM\...\HP_Documentation) (Version: 1.0.0.1 - HP Inc.)
HP ePrint SW (HKLM\...\{16311D0B-D57C-46F8-AE64-9D4D44227271}) (Version: 5.5.22560 - HP Inc.) Hidden
HP ePrint SW (HKLM\...\{4C246A91-6BAE-450E-BDEA-70D01663DF43}) (Version: 5.5.22560 - HP Inc.) Hidden
HP ePrint SW (HKLM\...\{78525DEA-1E62-429B-9CA4-A78F899A9F29}) (Version: 5.5.22560 - HP Inc.) Hidden
HP ePrint SW (HKLM\...\{B2CFD444-5088-4ECC-A1F1-28620C082C36}) (Version: 5.5.22560 - HP Inc.) Hidden
HP ePrint SW (HKLM-x32\...\{3D00C669-D447-4A04-AFDA-25E9E76E7873}) (Version: 5.5.22560 - HP Inc.) Hidden
HP ePrint SW (HKLM-x32\...\{59649835-21FD-4523-9AB0-9E67ED77F0CA}) (Version: 5.5.22560 - HP Inc.) Hidden
HP ePrint SW (HKLM-x32\...\{cdb5f70f-5107-4613-bf69-15de903b5b5d}) (Version: 5.5.22560 - HP Inc.)
HP JumpStart Bridge (HKLM-x32\...\{3FC961DB-BD36-4D8D-B276-0C456A2BB638}) (Version: 1.4.0.441 - HP Inc.)
HP JumpStart Launch (HKLM-x32\...\{F213102E-FD30-4E22-AF73-4C682D65FFEE}) (Version: 1.4.441.0 - HP Inc.)
HP PC Hardware Diagnostics Windows (HKLM-x32\...\{BD2CDEAF-8D83-4553-A3B3-8B614CC6C96E}) (Version: 1.1.0.0 - HP Inc)
HP Recovery Manager (HKLM-x32\...\{64BAA990-F1FC-4145-A7B1-E41FBBC9DA47}) (Version: 1.2.1510 - HP) Hidden
HP Registration Service (HKLM-x32\...\{4E097B06-83A0-4CDD-A9DB-22F0744FE16A}) (Version: 1.0.0.43 - HP Inc.) Hidden
HP System Event Utility (HKLM-x32\...\{2282C4AC-ADFD-4CB7-962E-D700F62024E6}) (Version: 1.4.27 - HP Inc.)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Krita (x64) 4.4.5 (HKLM\...\Krita_x64) (Version: 4.5.4.0 - Krita Foundation)
Launcher Prerequisites (x64) (HKLM-x32\...\{43a03b9c-4770-409c-a999-587b60700b63}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Malwarebytes version 4.5.16.217 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.5.16.217 - Malwarebytes)
Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 107.0.1418.26 - Microsoft Corporation)
Microsoft Edge WebView2 Runtime (HKLM-x32\...\Microsoft EdgeWebView) (Version: 107.0.1418.26 - Microsoft Corporation)
Microsoft GameInput (HKLM-x32\...\{B71DA3AB-24EC-9E95-A79B-7B5F92B0CEDD}) (Version: 10.1.22621.1846 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (HKLM-x32\...\{90140000-0015-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (HKLM-x32\...\{90140000-0117-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (HKLM-x32\...\{90140000-00BA-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (HKLM-x32\...\{90140000-0044-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (HKLM\...\{90140000-002A-0000-1000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2010 (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2010 (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (HKLM-x32\...\{90140000-002C-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (HKLM-x32\...\{90140000-0019-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (HKLM\...\{90140000-002A-0409-1000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (HKLM\...\{90140000-0116-0409-1000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (HKLM-x32\...\{90140000-0115-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft OneDrive (HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\OneDriveSetup.exe) (Version: 22.212.1009.0004 - Microsoft Corporation)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (HKLM-x32\...\{95140000-007D-0409-0000-0000000FF1CE}) (Version: 14.0.5120.5000 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{7B1FCD52-8F6B-4F12-A143-361EA39F5E7C}) (Version: 3.67.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (HKLM\...\{37B8F9C7-03FB-3253-8781-2517C99D7C00}) (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (HKLM\...\{CF2BEA3C-26EA-32F8-AA9B-331F7E34BA97}) (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (HKLM-x32\...\{B175520C-86A2-35A7-8619-86DC379688B9}) (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (HKLM-x32\...\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}) (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649 (HKLM-x32\...\{5d0723d3-cff7-4e07-8d0b-ada737deb5e6}) (Version: 12.0.40649.5 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40649 (HKLM-x32\...\{35b83883-40fa-423c-ae73-2aff7e1ea820}) (Version: 12.0.40649.5 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40649 (HKLM\...\{20C1086D-C843-36B1-B678-990089D1BD44}) (Version: 12.0.40649 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40649 (HKLM\...\{ABB19BB4-838D-3082-BDA4-87C6604181A2}) (Version: 12.0.40649 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40649 (HKLM-x32\...\{A8589745-51BC-3963-B4E9-201CF8693538}) (Version: 12.0.40649 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40649 (HKLM-x32\...\{DEA7F8E3-B7B9-3C3C-945B-7F8CE9041748}) (Version: 12.0.40649 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30135 (HKLM-x32\...\{fa7f6d52-f85e-48ef-8f56-a37268aa5772}) (Version: 14.29.30135.0 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334 (HKLM-x32\...\{b2d0f752-adc5-496e-8f70-8669de01f746}) (Version: 14.28.29334.0 - Microsoft Corporation)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30135 (HKLM\...\{34DB4181-0770-4B5A-B561-68758A077B0F}) (Version: 14.29.30135 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30135 (HKLM\...\{40118CD9-A805-400C-864E-041A5B5C01B0}) (Version: 14.29.30135 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334 (HKLM-x32\...\{14C49FC8-3E9B-4F29-8526-26629B5CF30B}) (Version: 14.28.29334 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334 (HKLM-x32\...\{0D01A812-82A1-481F-8546-8E28E976F8DF}) (Version: 14.28.29334 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\{9495AEB4-AB97-39DE-8C42-806EEF75ECA7}) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Minecraft Launcher (HKLM-x32\...\{EEFE9D96-1866-45BC-9D11-6AA7FF2D6E18}) (Version: 1.0.0.0 - Mojang)
Minecraft: Education Edition (HKLM-x32\...\Minecraft: Education Edition 1.17.30.52) (Version: 1.17.30.52 - Microsoft Studios)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox (x64 en-US) (HKLM\...\Mozilla Firefox 106.0.3 (x64 en-US)) (Version: 106.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 60.0 - Mozilla)
MSVCRT (HKLM-x32\...\{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}) (Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (HKLM-x32\...\{D0B44725-3666-492D-BEF6-587A14BD9BD9}) (Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (HKLM-x32\...\{8E14DDC8-EA60-4E18-B3E3-1937104D5BDA}) (Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (HKLM\...\{E9FA781F-3E80-4399-825A-AD3E11C28C77}) (Version: 16.4.1109.0912 - Microsoft) Hidden
Overwatch (HKLM-x32\...\Overwatch) (Version: - Blizzard Entertainment)
PaperPort Image Printer 64-bit (HKLM\...\{ABA4FAF1-6389-45F9-92CE-3914A4E5C471}) (Version: 1.00.0000 - Nuance Communications, Inc.)
Parsec (HKLM-x32\...\Parsec) (Version: 150-84b - Parsec Cloud Inc.)
Photo Common (HKLM-x32\...\{CAA0F57A-BA8C-4AD8-AA03-F32B0E4F5623}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Gallery (HKLM-x32\...\{07AAB66E-4718-422D-9218-4AFB3C922A71}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Gallery (HKLM-x32\...\{C992FFE0-AC32-4FA9-BC9A-F1637B9E655D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
REALTEK Bluetooth Driver (HKLM-x32\...\{9D3D8C60-A5EF-4123-B2B9-172095903AB}) (Version: 1.0.0.80 - REALTEK Semiconductor Corp.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.16299.31239 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.23.1003.2017 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.8924.1 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.0.0.105 - REALTEK Semiconductor Corp.)
Revo Uninstaller 2.4.1 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.4.1 - VS Revo Group, Ltd.)
Roblox Player for Lillian (HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\roblox-player) (Version: - Roblox Corporation)
Roblox Studio for Lillian (HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\roblox-studio) (Version: - Roblox Corporation)
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.63.0 - Samsung Electronics Co., Ltd.)
ScanSoft PaperPort 11 (HKLM-x32\...\{02570AE0-BEE0-4A6C-BE3F-D806E9F2EA17}) (Version: 11.2.0000 - Nuance Communications, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0015-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0019-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{09A9DF49-DA06-4093-A2FD-F339211E39EA}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{ECC1D579-DC17-4B90-929C-B4A0BB35F7B3}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{8C5A05B6-FF56-480F-A0E6-9F4BCA4B4CAC}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{E4D76E88-C65F-4003-9C71-EC4306679D17}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0409-1000-0000000FF1CE}_Office14.PROPLUS_{03AE1408-7BF1-4AC6-A327-E32E7799BCE4}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-002C-0409-0000-0000000FF1CE}_Office14.PROPLUS_{945F1D43-451D-4383-9BBE-241F37950B15}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0044-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{8DD50F3B-E0BD-4E39-AF1F-2F316B4FC528}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-00BA-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0115-0409-0000-0000000FF1CE}_Office14.PROPLUS_{8DD50F3B-E0BD-4E39-AF1F-2F316B4FC528}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0116-0409-1000-0000000FF1CE}_Office14.PROPLUS_{03AE1408-7BF1-4AC6-A327-E32E7799BCE4}) (Version: - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0117-0409-0000-0000000FF1CE}_Office14.PROPLUS_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version: - Microsoft) Hidden
Skype version 8.79 (HKLM-x32\...\Skype_is1) (Version: 8.79 - Skype Technologies S.A.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
StudioTax 2017 (HKLM-x32\...\{99CAAE52-3DB3-4012-90A6-392CFE63BE51}) (Version: 13.0.5.0 - BHOK IT Consulting)
StudioTax 2018 (HKLM-x32\...\{B77DD0D3-CBDA-4A1B-BB14-1B8782DE95AF}) (Version: 14.0.4.0 - BHOK IT Consulting)
StudioTax 2019 (HKLM-x32\...\{6BA4B986-CB27-414F-B68E-E78722FC8EF5}) (Version: 15.0.6.0 - BHOK IT Consulting)
StudioTax 2020 (HKLM\...\{00A4E24D-F868-4D20-83E2-4EC0A569B305}) (Version: 16.0.6.0 - BHOK IT Consulting Inc.)
StudioTax 2021 (HKLM\...\{582AD570-5F28-466D-9BAD-FEAE9FEB9098}) (Version: 17.0.3.0 - BHOK IT Consulting Inc.)
System Scheduler 5.12 (HKLM-x32\...\Windows Scheduler_is1) (Version: - Splinterware Software Solutions)
Update for Windows 10 for x64-based Systems (KB5001716) (HKLM\...\{82BD0A1C-815F-487F-9AE7-CE73DA413CFF}) (Version: 4.91.0.0 - Microsoft Corporation)
VLC media player (HKLM-x32\...\VLC media player) (Version: 3.0.16 - VideoLAN)
Vulkan Run Time Libraries 1.0.61.0 (HKLM\...\VulkanRT1.0.61.0) (Version: 1.0.61.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1) (Version: 1.0.65.1 - LunarG, Inc.) Hidden
War Thunder Launcher 1.0.3.100 (HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\{ed8deea4-29fa-3932-9612-e2122d8a62d9}}_is1) (Version: - Gaijin Entertainment)
Windows Live Communications Platform (HKLM-x32\...\{41C61308-6CFD-4D54-AB6A-7136ED08A18E}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\{66B5819D-DE70-42BE-B40F-978FBA12452E}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Installer (HKLM-x32\...\{659CB81C-B54E-4DF1-B618-F35777393A54}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (HKLM-x32\...\{B775C26B-EAA8-4A11-ACBF-76E52DF6B805}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (HKLM-x32\...\{BAD27F0E-5165-49A5-BE66-AF5BF73F2FEE}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Messenger (HKLM-x32\...\{BAD984EE-790E-4513-A428-3BE2D426DCA7}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Messenger (HKLM-x32\...\{E703613B-BDAB-433E-A66A-DE0263E3D35D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (HKLM\...\{25058321-C33E-496B-8915-6FD64D362CAF}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (HKLM-x32\...\{1D6432B4-E24D-405E-A4AB-D7E6D088CBC9}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (HKLM-x32\...\{B2611F8A-EFE7-4E88-875D-19F0EFAE87E4}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (HKLM-x32\...\{CDC1AB00-01FF-4FC7-816A-16C67F0923C0}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (HKLM-x32\...\{D1893000-EA77-493C-8DDD-E262436E959B}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (HKLM-x32\...\{00F9DB8C-65D7-4D47-AB5F-F698EE38580D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (HKLM-x32\...\{6522F5F9-411B-4513-A75B-CEA00395F032}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (HKLM-x32\...\{04BE4035-3C8E-4B48-BFB8-1655849C0C8B}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (HKLM-x32\...\{714E162E-CD4F-4F1B-8302-7F5179409C25}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (HKLM-x32\...\{A2DC527D-FA79-46E9-973F-920897CA55E9}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (HKLM-x32\...\{0F974770-76EB-4C38-986E-E7BDD9C0DFC4}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows PC Health Check (HKLM\...\{6798C408-2636-448C-8AC6-F4E341102D27}) (Version: 3.6.2204.08001 - Microsoft Corporation)
Zoom (HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\ZoomUMX) (Version: 5.6.5 (823) - Zoom Video Communications, Inc.)

Packages:
=========
Candy Crush Jelly Saga -> C:\Program Files\WindowsApps\king.com.CandyCrushJellySaga_2.99.2.0_x64__kgqvnymyfvs32 [2022-10-28] (king.com)
Candy Crush Saga -> C:\Program Files\WindowsApps\king.com.CandyCrushSaga_1.2390.5.0_x64__kgqvnymyfvs32 [2022-10-31] (king.com)
Candy Crush Soda Saga -> C:\Program Files\WindowsApps\king.com.CandyCrushSodaSaga_1.230.400.0_x64__kgqvnymyfvs32 [2022-11-03] (king.com)
Dolby Access -> C:\Program Files\WindowsApps\DolbyLaboratories.DolbyAccess_3.15.523.0_x64__rz1tebttyb220 [2022-10-12] (Dolby Laboratories)
Dropbox promotion -> C:\Program Files\WindowsApps\C27EB4BA.DropboxOEM_22.4.18.0_x64__xbfy0k16fey96 [2022-09-07] (Dropbox Inc.)
HP JumpStart -> C:\Program Files\WindowsApps\AD2F1837.HPJumpStart_1.4.464.0_x86__v10z8vjag6ke6 [2018-02-10] (HP Inc.)
iTunes -> C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa [2022-10-25] (Apple Inc.) [Startup Task]
Microsoft Access -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Access_16051.15726.20174.0_x86__8wekyb3d8bbwe [2022-11-03] (Microsoft Corporation)
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2021-03-25] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2021-03-25] (Microsoft Corporation) [MS Ad]
Microsoft Excel -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Excel_16051.15726.20174.0_x86__8wekyb3d8bbwe [2022-11-03] (Microsoft Corporation)
Microsoft Office Desktop Apps -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop_16051.15726.20174.0_x86__8wekyb3d8bbwe [2022-11-03] (Microsoft Corporation)
Microsoft Outlook -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Outlook_16051.15726.20174.0_x86__8wekyb3d8bbwe [2022-11-03] (Microsoft Corporation)
Microsoft PowerPoint -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.PowerPoint_16051.15726.20174.0_x86__8wekyb3d8bbwe [2022-11-03] (Microsoft Corporation)
Microsoft Publisher -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Publisher_16051.15726.20174.0_x86__8wekyb3d8bbwe [2022-11-03] (Microsoft Corporation)
Microsoft Whiteboard -> C:\Program Files\WindowsApps\Microsoft.Whiteboard_52.11010.438.0_x64__8wekyb3d8bbwe [2022-10-19] (Microsoft Corporation)
Microsoft Word -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Word_16051.15726.20174.0_x86__8wekyb3d8bbwe [2022-11-03] (Microsoft Corporation)
Minecraft for Windows 10 -> C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.19.4101.0_x64__8wekyb3d8bbwe [2022-11-04] (Microsoft Studios)
Minecraft Launcher -> C:\Program Files\WindowsApps\Microsoft.4297127D64EC6_1.1.28.0_x64__8wekyb3d8bbwe [2022-08-24] (Microsoft Studios)
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.98.1805.0_x64__mcm4njqhnhss8 [2022-02-15] (Netflix, Inc.)
Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2020-07-14] (Microsoft Corporation)
Power Media Player 14 for HP Consumer PCs with DVD -> C:\Program Files\WindowsApps\CyberLinkCorp.hs.PowerMediaPlayer14forHPConsumerPC_14.2.9528.0_x86__06qsbagp91rvg [2019-01-26] (CYBERLINKCOM CORP)
WildTangent Games -> C:\Program Files\WindowsApps\WildTangentGames.63435CFB65F55_2.0.84.0_x64__qt5r5pa5dyg8m [2022-06-06] (WildTangent Games)

==================== Custom CLSID (Whitelisted): ==============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

ShellExecuteHooks: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [6671064 2013-12-19] (Microsoft Corporation -> Microsoft Corporation)
ShellExecuteHooks-x32: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [4171480 2013-12-19] (Microsoft Corporation -> Microsoft Corporation)
ContextMenuHandlers1: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2022-07-15] (Igor Pavlov) [File not signed]
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2022-10-26] (Malwarebytes Inc. -> Malwarebytes)
ContextMenuHandlers4: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2022-07-15] (Igor Pavlov) [File not signed]
ContextMenuHandlers5: [ACE] -> {5E2121EE-0300-11D4-8D3B-444553540000} => C:\Program Files\AMD\CNext\CNext\atiacm64.dll [2018-11-08] (Advanced Micro Devices, Inc. -> Advanced Micro Devices, Inc.)
ContextMenuHandlers6: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2022-07-15] (Igor Pavlov) [File not signed]
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2022-10-26] (Malwarebytes Inc. -> Malwarebytes)

==================== Codecs (Whitelisted) ====================

==================== Shortcuts & WMI ========================

==================== Loaded Modules (Whitelisted) =============

2018-05-16 06:15 - 2009-02-27 16:38 - 000139264 ____R () [File not signed] C:\Program Files (x86)\Brother\BrUtilities\BrLogAPI.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000015360 _____ () [File not signed] C:\Program Files\AMD\CNext\CNext\libEGL.DLL
2018-04-24 21:21 - 2018-04-24 21:21 - 002519040 _____ () [File not signed] C:\Program Files\AMD\CNext\CNext\libGLESv2.dll
2020-06-10 14:36 - 2005-04-21 22:36 - 000143360 _____ () [File not signed] C:\WINDOWS\system32\BrSNMP64.dll
2018-05-16 06:15 - 2012-06-05 15:59 - 000025299 ____R (Brother Industries, Ltd) [File not signed] C:\Program Files (x86)\Browny02\brlm03a.dll
2018-05-16 06:15 - 2008-08-18 18:27 - 000122880 ____N (Brother Industries, Ltd.) [File not signed] C:\Program Files (x86)\Browny02\brlmw03a.dll
2018-05-16 06:15 - 2009-12-23 15:45 - 000327680 ____N (Brother Industries, Ltd.) [File not signed] C:\Program Files (x86)\Browny02\BrMonitor.dll
2018-05-16 06:15 - 2009-12-25 15:08 - 000208896 ____R (Brother Industries, Ltd.) [File not signed] C:\Program Files (x86)\Browny02\Brother\BrFirmUpdateCheck.dll
2018-05-16 06:15 - 2011-10-07 14:39 - 000626688 ____N (Brother Industries, Ltd.) [File not signed] C:\Program Files (x86)\Browny02\Brother\BrStMonWRes.dll
2020-06-10 14:36 - 2012-07-05 05:32 - 000084480 _____ (Brother Industries, Ltd.) [File not signed] C:\WINDOWS\system32\BrNetSti.dll
2022-07-15 19:00 - 2022-07-15 19:00 - 000094720 _____ (Igor Pavlov) [File not signed] C:\Program Files\7-Zip\7-zip.dll
2018-02-10 02:46 - 2017-06-20 21:03 - 000289280 _____ (Realtek Semiconductor Corporation) [File not signed] C:\Program Files (x86)\REALTEK\Realtek Bluetooth\StereoControl.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000032256 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\imageformats\qgif.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000039936 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\imageformats\qicns.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000034304 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\imageformats\qico.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000237056 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\imageformats\qjpeg.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000025600 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\imageformats\qsvg.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000025600 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\imageformats\qtga.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000024064 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\imageformats\qwbmp.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000481792 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\imageformats\qwebp.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 001336320 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\platforms\qwindows.dll
2018-11-08 02:15 - 2018-11-08 02:15 - 005766144 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Core.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 006045184 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Gui.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000964096 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Network.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000279552 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Positioning.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 003233792 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Qml.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 003406848 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Quick.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000328704 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Svg.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000109568 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5WebChannel.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000325632 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5WebEngine.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 069968896 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5WebEngineCore.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 005523456 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Widgets.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000282624 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5WinExtras.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000194560 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5Xml.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 003281408 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\Qt5XmlPatterns.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000049152 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\QtGraphicalEffects\private\qtgraphicaleffectsprivate.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000018432 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\QtGraphicalEffects\qtgraphicaleffectsplugin.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000018432 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\QtQuick.2\qtquick2plugin.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000311296 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\QtQuick\Controls\qtquickcontrolsplugin.dll
2018-04-24 21:21 - 2018-04-24 21:21 - 000089600 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\QtQuick\Layouts\qquicklayoutsplugin.dll
2018-04-24 21:22 - 2018-04-24 21:22 - 000018432 _____ (The Qt Company Ltd) [File not signed] C:\Program Files\AMD\CNext\CNext\QtQuick\Window.2\windowplugin.dll

==================== Alternate Data Streams (Whitelisted) ========

==================== Safe Mode (Whitelisted) ==================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"

==================== Association (Whitelisted) =================

==================== Internet Explorer (Whitelisted) ==========

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp17win10.msn.com/?pc=HCTE
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp17win10.msn.com/?pc=HCTE
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp17win10.msn.com/?pc=HCTE
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp17win10.msn.com/?pc=HCTE
SearchScopes: HKLM -> {59BB01F4-917F-4306-A333-D04F603FDF5E} URL = hxxp://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM-x32 -> {59BB01F4-917F-4306-A333-D04F603FDF5E} URL = hxxp://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-520046137-1738454763-4209218755-1001 -> {59BB01F4-917F-4306-A333-D04F603FDF5E} URL = hxxp://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation -> Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation -> Microsoft Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation -> Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation -> Microsoft Corporation)

==================== Hosts content: =========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2017-09-29 07:46 - 2022-10-26 14:36 - 000000027 _____ C:\WINDOWS\system32\drivers\etc\hosts
127.0.0.1 localhost

==================== Other Areas ===========================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-520046137-1738454763-4209218755-1001\Control Panel\Desktop\\Wallpaper -> c:\windows\web\wallpaper\hp backgrounds\backgrounddefault.jpg
DNS Servers: 192.168.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: Off)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(If an entry is included in the fixlist, it will be removed.)

HKLM\...\StartupApproved\Run32: => "SSBkgdUpdate"
HKLM\...\StartupApproved\Run32: => "PaperPort PTD"
HKLM\...\StartupApproved\Run32: => "IndexSearch"
HKLM\...\StartupApproved\Run32: => "PPort11reminder"
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\StartupApproved\Run: => "Steam"
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\StartupApproved\Run: => "EpicGamesLauncher"
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\StartupApproved\Run: => "Gaijin.Net Updater"
HKU\S-1-5-21-520046137-1738454763-4209218755-1001\...\StartupApproved\Run: => "MicrosoftEdgeAutoLaunch_43F426C6868B5A0207B840D9EE29A62D"

==================== FirewallRules (Whitelisted) ================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [UDP Query User{76167615-4E40-4D33-8826-8576A0D44FDC}C:\program files (x86)\minecraft launcher\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe] => (Block) C:\program files (x86)\minecraft launcher\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe
FirewallRules: [TCP Query User{9B3FBC69-FB9A-435D-92DE-F78E8F2C54F3}C:\program files (x86)\minecraft launcher\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe] => (Block) C:\program files (x86)\minecraft launcher\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe
FirewallRules: [UDP Query User{65F6D2BF-D4A3-4A40-BEA3-26C53FED1E0F}C:\program files (x86)\minecraft launcher\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe] => (Block) C:\program files (x86)\minecraft launcher\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe
FirewallRules: [TCP Query User{13137F2D-91F7-451F-8FBD-520AD0EAE3E9}C:\program files (x86)\minecraft launcher\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe] => (Block) C:\program files (x86)\minecraft launcher\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe
FirewallRules: [{8ED3D9D6-4BCE-46B3-9FCC-47AA9B18791E}] => (Allow) C:\Users\Lillian\AppData\Roaming\Zoom\bin\Zoom.exe (Zoom Video Communications, Inc. -> Zoom Video Communications, Inc.)
FirewallRules: [UDP Query User{8797784B-8CA6-4B85-98D1-CD5CB23463DC}C:\program files (x86)\minecraft launcher\runtime\jre-legacy\windows-x64\jre-legacy\bin\javaw.exe] => (Allow) C:\program files (x86)\minecraft launcher\runtime\jre-legacy\windows-x64\jre-legacy\bin\javaw.exe
FirewallRules: [TCP Query User{204B4822-50A3-4B17-9874-ADFD9F4FD4B2}C:\program files (x86)\minecraft launcher\runtime\jre-legacy\windows-x64\jre-legacy\bin\javaw.exe] => (Allow) C:\program files (x86)\minecraft launcher\runtime\jre-legacy\windows-x64\jre-legacy\bin\javaw.exe
FirewallRules: [UDP Query User{C378F7C0-8994-4E0E-A525-A7D53CFFCFF2}C:\program files (x86)\minecraft\runtime\jre-legacy\windows-x64\jre-legacy\bin\javaw.exe] => (Block) C:\program files (x86)\minecraft\runtime\jre-legacy\windows-x64\jre-legacy\bin\javaw.exe
FirewallRules: [TCP Query User{4FA18C39-76D3-46AC-BC8D-B24E34812C67}C:\program files (x86)\minecraft\runtime\jre-legacy\windows-x64\jre-legacy\bin\javaw.exe] => (Block) C:\program files (x86)\minecraft\runtime\jre-legacy\windows-x64\jre-legacy\bin\javaw.exe
FirewallRules: [UDP Query User{0342B118-3737-43C1-89E1-BE4BE03FBD33}C:\program files\epic games\fortnite\fortnitegame\binaries\win64\fortniteclient-win64-shipping.exe] => (Allow) C:\program files\epic games\fortnite\fortnitegame\binaries\win64\fortniteclient-win64-shipping.exe (Epic Games Inc. -> Epic Games, Inc.)
FirewallRules: [TCP Query User{67D9DB0B-C116-4AD7-B8FC-26B093E057DD}C:\program files\epic games\fortnite\fortnitegame\binaries\win64\fortniteclient-win64-shipping.exe] => (Allow) C:\program files\epic games\fortnite\fortnitegame\binaries\win64\fortniteclient-win64-shipping.exe (Epic Games Inc. -> Epic Games, Inc.)
FirewallRules: [UDP Query User{D8534AEC-662E-4EA4-BFE3-72038782091D}C:\users\lillian\appdata\local\warthunder\win64\aces.exe] => (Allow) C:\users\lillian\appdata\local\warthunder\win64\aces.exe (Gaijin Network LTD -> Gaijin Entertainment)
FirewallRules: [TCP Query User{99F9E812-AD8A-462E-B4DE-6A0093050C1D}C:\users\lillian\appdata\local\warthunder\win64\aces.exe] => (Allow) C:\users\lillian\appdata\local\warthunder\win64\aces.exe (Gaijin Network LTD -> Gaijin Entertainment)
FirewallRules: [{B3D077D7-48E3-422C-AA24-91E76E68102C}] => (Allow) C:\Program Files (x86)\Steam\steam.exe (Valve Corp. -> Valve Corporation)
FirewallRules: [{FE17A816-3AE6-4D61-A280-69AC09730E97}] => (Allow) C:\Program Files (x86)\Steam\steam.exe (Valve Corp. -> Valve Corporation)
FirewallRules: [{66AFAE66-7608-41B6-A5B6-423FDA161F30}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe (Valve Corp. -> Valve Corporation)
FirewallRules: [{9357B0B5-04C2-44C4-8B4C-C75EAF3A7CA9}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe (Valve Corp. -> Valve Corporation)
FirewallRules: [TCP Query User{9F00FFD2-057E-44E6-8555-81C1495F69E0}C:\program files (x86)\minecraft\runtime\jre-x64\bin\javaw.exe] => (Block) C:\program files (x86)\minecraft\runtime\jre-x64\bin\javaw.exe
FirewallRules: [UDP Query User{00F78E1D-FB7A-40D0-9902-08BF5A6B475C}C:\program files (x86)\minecraft\runtime\jre-x64\bin\javaw.exe] => (Block) C:\program files (x86)\minecraft\runtime\jre-x64\bin\javaw.exe
FirewallRules: [TCP Query User{79C50711-0F71-4140-B11F-7E8798713489}C:\program files\mozilla firefox\firefox.exe] => (Block) C:\program files\mozilla firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [UDP Query User{43B70227-FCF5-4392-9144-0B2A703FF9AA}C:\program files\mozilla firefox\firefox.exe] => (Block) C:\program files\mozilla firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [TCP Query User{A7547A60-F0B0-4523-AB1D-0681CF7DC897}C:\program files (x86)\overwatch\_retail_\overwatch.exe] => (Allow) C:\program files (x86)\overwatch\_retail_\overwatch.exe (Blizzard Entertainment, Inc. -> Blizzard Entertainment)
FirewallRules: [UDP Query User{589DB5B1-B4E6-4DFD-A215-2EA239A45A4F}C:\program files (x86)\overwatch\_retail_\overwatch.exe] => (Allow) C:\program files (x86)\overwatch\_retail_\overwatch.exe (Blizzard Entertainment, Inc. -> Blizzard Entertainment)
FirewallRules: [TCP Query User{8B5C3DD6-F356-499D-8AD3-3363BE51657D}C:\users\lillian\appdata\local\warthunder\launcher.exe] => (Allow) C:\users\lillian\appdata\local\warthunder\launcher.exe (Gaijin Network LTD -> Gaijin)
FirewallRules: [UDP Query User{65711726-0568-408A-89DE-26444F5B19D8}C:\users\lillian\appdata\local\warthunder\launcher.exe] => (Allow) C:\users\lillian\appdata\local\warthunder\launcher.exe (Gaijin Network LTD -> Gaijin)
FirewallRules: [{0DBCD40A-31E0-4ABD-883C-04805EBA09D9}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{08FE3F76-5BD6-42D0-A283-CC07EE44BBF3}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{C430C5A4-37C4-4530-8942-0AF9479206EB}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Among Us\Among Us.exe () [File not signed]
FirewallRules: [{00F2C82A-03EB-473C-A37A-476CB9B3E23E}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Among Us\Among Us.exe () [File not signed]
FirewallRules: [{8F88FA8B-2EDA-490E-8DE2-8BB80C635B14}] => (Allow) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [{D2094FDD-3A20-4FE3-A24E-E980F0CB726A}] => (Allow) C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [{00A1FB83-4B37-4A00-9B7D-9F7A3ED9B5E8}] => (Allow) C:\Program Files\Parsec\parsecd.exe (Parsec Cloud, Inc. -> Parsec)
FirewallRules: [{FBB18DEB-DE8F-4596-AB48-3D1C2EB5E11B}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.89.3403.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [{F2BF1649-BB5A-4148-BF36-518B8AA92426}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.89.3403.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [{EF4DA5C5-04BC-4F18-8A66-38C97FBD399F}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.89.3403.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [{A6D359DF-9D3B-4D6E-AA08-B012873FA372}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.89.3403.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
FirewallRules: [{4948504E-FD28-4614-9DBE-0CEE7EF9029E}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa\iTunes.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{82F9206D-42D2-43ED-88CA-1577102EBD30}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa\iTunes.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{51404A8E-B93D-45B1-8FDB-882FD31C3A05}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa\iTunes.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{084AC05A-1927-4993-A1D6-528DA80519E8}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa\iTunes.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{DB8CC390-52A1-46EC-BCC2-734A0E75A318}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{4399FF38-B1B8-49F5-AF35-6889E6BAA91F}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{D12D8EA3-FF54-46DA-BB0B-9FC28455DA81}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{48BD2ADD-D0DC-49CD-B781-7B5ADBFEC3DE}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12126.1.57048.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [TCP Query User{E14634A4-2BB5-4910-8A5E-21DBCDB465B2}C:\program files (x86)\epic games\launcher\engine\binaries\win64\epicwebhelper.exe] => (Block) C:\program files (x86)\epic games\launcher\engine\binaries\win64\epicwebhelper.exe (Epic Games Inc. -> Epic Games, Inc.)
FirewallRules: [UDP Query User{AED6554B-4D1E-4218-BD70-E5994257812C}C:\program files (x86)\epic games\launcher\engine\binaries\win64\epicwebhelper.exe] => (Block) C:\program files (x86)\epic games\launcher\engine\binaries\win64\epicwebhelper.exe (Epic Games Inc. -> Epic Games, Inc.)
FirewallRules: [TCP Query User{96D8D3C7-6E69-4DF6-B271-64D3ECBB368B}C:\program files\epic games\fallguys\fallguys_client_game.exe] => (Block) C:\program files\epic games\fallguys\fallguys_client_game.exe () [File not signed]
FirewallRules: [UDP Query User{471E6F68-56D0-466F-8618-FBAC2D5DE47E}C:\program files\epic games\fallguys\fallguys_client_game.exe] => (Block) C:\program files\epic games\fallguys\fallguys_client_game.exe () [File not signed]
FirewallRules: [{A53F618F-4911-49B3-93D6-C3EA7B8E1C9D}] => (Allow) C:\Program Files (x86)\Microsoft\EdgeWebView\Application\107.0.1418.26\msedgewebview2.exe (Microsoft Corporation -> Microsoft Corporation)
FirewallRules: [{76E3FBF8-E80E-414F-8E30-8CC8A655F1B2}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe (Google LLC -> Google LLC)
FirewallRules: [{022834FD-731E-494E-9A12-468430DC6338}] => (Allow) C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Outlook_16051.15726.20174.0_x86__8wekyb3d8bbwe\Office16\OUTLOOK.exe (Microsoft Corporation -> Microsoft Corporation)

==================== Restore Points =========================

28-10-2022 14:24:50 Scheduled Checkpoint
01-11-2022 10:05:59 Windows Modules Installer

==================== Faulty Device Manager Devices ============


==================== Event log errors: ========================

Application errors:
==================
Error: (11/04/2022 01:01:09 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-MNATPML$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Fri, 04 Nov 2022 19:01:09 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: 19f05c6d-ac1f-4840-8350-8d254dfc90d8

Method: GET(422ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

Error: (11/04/2022 12:59:07 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (11/04/2022 12:59:07 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (11/04/2022 12:59:02 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. hr = 0x80070006, The handle is invalid.
.


Operation:
Executing Asynchronous Operation

Context:
Current State: DoSnapshotSet

Error: (11/04/2022 12:57:26 PM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {b7c75731-b047-487f-a8fd-c1f1620407ae}

Error: (11/04/2022 11:46:09 AM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: SCEP Certificate enrollment initialization for WORKGROUP\DESKTOP-MNATPML$ via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Fri, 04 Nov 2022 17:46:09 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d5b541b1-94af-4898-89ec-508e0b9b596b

Method: GET(859ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

Error: (11/04/2022 11:32:57 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. hr = 0x8007001f, A device attached to the system is not functioning.
.


Operation:
Executing Asynchronous Operation

Context:
Current State: DoSnapshotSet

Error: (11/04/2022 11:31:19 AM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {fcab7629-9806-46d0-aea0-094ddcad99c9}


System errors:
=============
Error: (11/04/2022 01:07:40 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Microsoft Defender Antivirus Service service terminated with the following error:
General access denied error

Error: (11/04/2022 01:07:39 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Microsoft Defender Antivirus Service service terminated with the following error:
General access denied error

Error: (11/04/2022 01:07:38 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Microsoft Defender Antivirus Service service terminated with the following error:
General access denied error

Error: (11/04/2022 01:07:36 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Microsoft Defender Antivirus Service service terminated with the following error:
General access denied error

Error: (11/04/2022 01:07:35 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Microsoft Defender Antivirus Service service terminated with the following error:
General access denied error

Error: (11/04/2022 01:07:34 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Microsoft Defender Antivirus Service service terminated with the following error:
General access denied error

Error: (11/04/2022 01:07:33 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Microsoft Defender Antivirus Service service terminated with the following error:
General access denied error

Error: (11/04/2022 01:07:32 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Microsoft Defender Antivirus Service service terminated with the following error:
General access denied error


Windows Defender:
================
Date: 2022-10-22 08:35:24
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-10-21 18:24:07
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-10-21 16:48:54
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-10-21 16:17:51
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-10-21 14:48:18
Description:
Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
TrojanDownloader:HTML/Adodb.gen!A threat description - Microsoft Security Intelligence
Name: TrojanDownloader:HTML/Adodb.gen!A
Severity: Severe
Category: Trojan Downloader
Path: file:_C:\Users\Lillian\AppData\Roaming\discord\Cache\f_000446; file:_C:\Users\Lillian\AppData\Roaming\discord\Cache\f_000447
Detection Origin: Local machine
Detection Type: Generic
Detection Source: Real-Time Protection
Process Name: C:\Users\Lillian\Desktop\FRST64.exe
Security intelligence Version: AV: 1.377.589.0, AS: 1.377.589.0, NIS: 1.377.589.0
Engine Version: AM: 1.1.19700.3, NIS: 1.1.19700.3
Event[0]:

Date: 2022-10-21 13:15:36
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.343.658.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.18300.4
Error code: 0x8024001e
Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

Date: 2022-10-13 06:28:16
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.377.161.0
Previous security intelligence Version: 1.343.658.0
Update Source: User
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version: 1.1.19700.3
Previous Engine Version: 1.1.18300.4
Error code: 0x80509004
Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support.

Date: 2022-10-13 06:28:16
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.377.161.0
Previous security intelligence Version: 1.343.658.0
Update Source: User
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version: 1.1.19700.3
Previous Engine Version: 1.1.18300.4
Error code: 0x80509004
Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support.

Date: 2022-10-13 06:28:16
Description:
Microsoft Defender Antivirus has encountered an error trying to update the engine.
New Engine Version: 1.1.19700.3
Previous Engine Version: 1.1.18300.4
Error Code: 0x80509004
Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support.

Date: 2022-03-20 07:09:57
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.361.345.0
Previous security intelligence Version: 1.343.658.0
Update Source: User
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version: 1.1.19000.8
Previous Engine Version: 1.1.18300.4
Error code: 0x80509004
Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support.

CodeIntegrity:
===============
Date: 2022-11-04 11:59:10
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Mozilla Firefox\firefox.exe) attempted to load \Device\HarddiskVolume3\Program Files\Mozilla Firefox\mozavcodec.dll that did not meet the Microsoft signing level requirements.

Date: 2022-11-04 11:59:10
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Mozilla Firefox\firefox.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\amdihk64.dll that did not meet the Microsoft signing level requirements.

Date: 2022-11-04 11:59:10
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Mozilla Firefox\firefox.exe) attempted to load \Device\HarddiskVolume3\Program Files\Mozilla Firefox\mozavutil.dll that did not meet the Microsoft signing level requirements.


==================== Memory info ===========================

BIOS: AMI F.05 01/29/2018
Motherboard: HP 8433
Processor: AMD A12-9800 RADEON R7, 12 COMPUTE CORES 4C+8G
Percentage of memory in use: 25%
Total physical RAM: 15788.77 MB
Available physical RAM: 11754.82 MB
Total Virtual: 18220.77 MB
Available Virtual: 13289.31 MB

==================== Drives ================================

Drive c: (Windows) (Fixed) (Total:915.17 GB) (Free:443.2 GB) (Model: ST1000DM003-1SB102) NTFS
Drive d: (RECOVERY) (Fixed) (Total:15.1 GB) (Free:1.75 GB) (Model: ST1000DM003-1SB102) NTFS ==>[system with boot components (obtained from drive)]

\\?\Volume{15888f61-fc32-4387-9ceb-4a16a8a4cf76}\ (Windows RE tools) (Fixed) (Total:0.96 GB) (Free:0.47 GB) NTFS
\\?\Volume{3a67c860-4f4a-07bf-1000-5763d3e2c1e4}\ () (Fixed) (Total:0.01 GB) (Free:0 GB) NTFS
\\?\Volume{70f7596f-bd69-4bba-9479-6592ca6c93bd}\ () (Fixed) (Total:0.25 GB) (Free:0.19 GB) FAT32

==================== MBR & Partition Table ====================

==========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: A50E1C7D)

Partition: GPT.
Attempted reading MBR returned 0 bytes.
Could not read MBR for disk 2.

==================== End of Addition.txt =======================

 

[Corday]

I looked back and saw DR M requested you restart in Safe Mode, but don't see you actually did it. You have so many apps installed it would be nice to see if your Defender worked when they weren't running.

 

[gigglepot33]

I did follow his instructions to get to safe mode but the screen didn't go all black and I don't recall it saying safe in all four corners. Instead all of the desktop icons were there but really small, same with the toolbar icons. Should I do those steps again?

 

[Corday]

And choose Safe Mode with Networking.

 

[gigglepot33]

So do you mean I should restart in Safe Mode with Networking to see if the virus shield remains green and see if I can run a full scan?

 

[Corday]

Yes and receive security updates.

 

[gigglepot33]

I started in safe mode and saw the black screen with safe mode in the four corners. I was able to click on run scan but nothing happens. It just says quick scan running and the estimated time remaining stays at zero and zero files scanned. I'm not able to receive updates, when I click on check for updates nothing happens.

 

[DR M]

Hi.

I need to know if you ran the steps here exactly as you were instructed. If not, repeat the steps and let us know about the result.

If no result, restart in Safe mode and repeat the steps here. Let us know about the result.

If nothing helps, I'll ask you to perform an in-place upgrade. Besides, your Windows have not the latest upgrade, so this will hopefully re-install the operating system (latest upgrade), without you losing your programs and files.

 

[gigglepot33]

I did run the first set of steps (#69) exactly as instructed but not sure why I didn't post the FSS.log. So I redid the steps in #69 and here is the FSS.log.

Farbar Service Scanner Version: 13-08-2022 01
Ran by Lillian (administrator) on 06-11-2022 at 10:51:06
Running from "C:\Users\Lillian\Desktop"
Windows 10 Home (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============


Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============


Firewall Disabled Policy:
==================


System Restore:
============


System Restore Policy:
========================


Windows Security:
============


Windows Update:
============


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK (Start=Auto).
The ImagePath of WinDefend: ""C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2209.7-0\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\Drivers\netbt.sys => File is digitally signed
C:\Windows\System32\Drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\afd.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\SecurityHealthService.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Windows\System32\usosvc.dll => File is digitally signed
C:\Windows\System32\WaaSMedicSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

[DR M]

As I asked you above:

If no result, restart in Safe mode and repeat the steps here. Let us know about the result.

 

[gigglepot33]

Sorry, by results I thought you meant to post the FSS log.
I tried to Refresh and Restart but I got this error message.



So then I tried the next step and still not able to do a scan at all, the option doesn't even come up. This is my screen. It's what I get every time I try to do a scan. The scan button doesn't come up, instead it just asks me to restart now.

 

[DR M]

You got the error in Normal mode. I asked you to do that in Safe mode.

Very long Start-up time

 

[gigglepot33]

Started in Safe Mode and got the same error message.



And I get a blank screen when I try to open Windows Security in safe mode.

 

[DR M]

Let's see if an in-place upgrade will help. Have in mind, you will need time to do that.

• Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
• Save the tool on your Desktop and double click to run it.
• On the License terms page, if you accept the license terms, select Accept.
• On the What do you want to do page, select Upgrade this PC now, and then select Next.
• Follow the instructions and select Keep personal files and apps, when you are asked to.
• It might take a couple of hours, depending on your wifi speed connection, to install Windows 10. Your PC will restart a few times. Make sure you don’t turn off your PC.
• After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC.

Let us know if the procedure ran smoothly.

 

[gigglepot33]

Before I do this step, will I lose anything like my programs or files?

 

[DR M]

No. As you see in the instructions, you will select Keep personal files and apps, when you are asked to.