[SOLVED] VM Server 2019 Configuration Registry Database Corrupt

[MoZi]

we use ESET Server Security

 

[Maxstar]

Are you able to uninstall ESET, just to rule out that it is blocking something on this server?

 

[MoZi]

yes, I'll do that later in the evening and let you know

thx!!!

 

[MoZi]

unfortunately uninstalling didn't change anything

 

[Maxstar]

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[MoZi]

Hi again and thank you for coming back to this!
I attached the fixlog.txt

 

[Maxstar]

Hi,

Still the same issue with DoSvc, so please run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[MoZi]

I tried it and dism failed. No operation was performed.
I attached the CBS log

 

[Maxstar]

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[MoZi]

sfcfix.txt is attached
dism succeeded now.
but the update-issues and Dosvc-problem persist (including a tryout after a reboot)

 

[Maxstar]

Are you able to reboot this Server in safe mode?

 

[MoZi]

yes i am able to do that.

 

[Maxstar]

Great, please do the following, but I would make first a backup / snapshot..

Download

Windows Repair (All-in-One) Portable to your desktop.

• Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
• Keep the defaults and click the Extract button.
• A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
• Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
• Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
• Double-click on Repair_Windows.exe to open.
• When the program opens, click the Repairs tab and click the Open Repairs button.
• A backup of your registry will be made. After a few moments you will have many options from which you can choose.
• Please click the Unselect All button and then click to enable only the following ones:
  • Reset Registry Permissions
  • Reset File Permissions
  • Reset Service Permissions
  • Register System Files
  • Repair WMI
  • Remove Policies Set By Infections
  • Repair Windows Updates
  • Restore Important Windows Services
  • Set Windows Services To Default Startup
• Ensure the Restart/Shutdown System check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
• Once the fixes are complete you will be prompted to restart your machine. Answer Yes.

 

[MoZi]

i'll do that -- backup is in progress.

just to be sure:
i reboot into safe mode and follow the steps you provided?
after the steps are complete and I am prompted to reboot I boot into safe mode or normal mode again?

 

[Maxstar]

Yes, start the server in safe mode and run the tool and when completed, reboot the server in normal mode and check the DoSvc service again if it will start normally.

 

[MoZi]

that didn't go too well, had to use the backup

 

[Maxstar]

Where did it go wrong, and what was the issue after using this tool?

 

[MoZi]

the tool ran without any issues.
after the reboot the vm was never able to start again.
i tried multiple reboots and recoveries with a ie mounted iso but it after a few minutes it always ended up not starting and finishing in the screen where you get to choose:

- continue
- troubleshoot
- turn off

i still have the defect vhd though and can mount it again if you have any suggestions in that direction?

 

[Maxstar]

Hmm, that's odd! However, the issue with the DoSvc service is quite unclear, but I've seen a similar issue when a server was infected with malware which was partially removed! So Perhaps it is a better and a more safe option to perform a repair install with the Server 2019 ISO.

• Mount the Windows Server ISO and run Setup.exe.
• Use the option Download updates, drivers, and optional features (recommended) and click Next.
• Depending on your Windows Server version and license, you may see a screen prompting you to enter the licensing key.
• In the next screen, select the image of the installed Windows Server edition and click Next.
• Then accept the EULA. To perform a in-place upgrade, you need to check keep personal files and apps. Then click Next.
• After clicking Next, an upgrade process will start checking for updates, when this is ready click install to start the in-place upgrade.

 

[MoZi]

Yeah, that's what I feared and tried to avoid-
I can't perform a in-place upgrade on this VM, I'll have to create a new one and migrate the services etc.

But hey, I am forever grateful for your time and effort, and since no one can't buy anything with that alone, I'll hop over to the donation-site.

thank you again!!