[SOLVED] W10 2022-09 KB5017308 0x80073701

[Asteroza]

same failure

CBS

 

[Maxstar]

Hi,

Please upload a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Asteroza]

Components as requested

 

[Maxstar]

Hi,

Step 1 - Replace Components Hive Manually.

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download COMPONENTS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the COMPONENTS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config

Step 2 - Reboot the system and attempt to update Windows.
If it fails attach a new copy of the CBS log.

 

[Asteroza]

Windows update KB5017308 still does the 20-74-100% install chugging then errors out with same error 0x80070002

CBS

 

[Maxstar]

Hi,

Mmm, could you please run Windows Update again while Process Monitor is running.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square (CTRL +E) on the toolbar as shown below.



4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link.

 

[Asteroza]

ProcMon Logfile

 

[Maxstar]

7:05:41.8855072 AM    TiWorker.exe    5384    RegOpenKey    HKLM\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.1940 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_none_6a8dd3c5bb4473fe\v!10.0.19041.1    NAME NOT FOUND    Desired Access: Read

Hi,


Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the system and attempt to update Windows, if it fails attach a new copy of the CBS log.

 

[Asteroza]

Windows update KB5017308 still does the 20-74-100% install chugging then errors out with same error 0x80070002

CBS

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the system and attempt to update Windows, if it fails attach a new copy of the CBS log.

 

[Asteroza]

Windows update KB5017308 still does the 20-74-100% install chugging then errors out with same error 0x80070002

CBS-2022100401

 

[Maxstar]

Please upload a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Asteroza]

components hive as requested

 

[Maxstar]

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards, reboot the system and attempt to update Windows, if it fails attach a new copy of the CBS log.

 

[Asteroza]

Farbar did not request a reboot

still same, Windows update KB5017308 still does the 20-74-100% install chugging then errors out with same error 0x80070002

CBS

 

[Maxstar]

Replace Components Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download COMPONENTS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the COMPONENTS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config

Afterwards, reboot the system and attempt to update Windows, if it fails attach a new copy of the CBS log.

 

[Asteroza]

It looked like it fixed it but...

run windows update
kb5017308 runs and installs successfully
rebooted
ran windows update again, 5017308 no longer offered, only optional updates such as 5017380 preview update and some drivers are offered

for safety's sake, also did the following

sfc /scannow clear
dism /checkhealth is clear but
dism /scanhealth reports components store repairable
dism /restorehealth ran for a long time, stuck at 62.3% for a really long time, then completes

ran sfc /scannow twice, clear
dism check/scan/restore clear

made copies of the CBS and DISM logs at that moment

CBS and DISM

So it looks like that fixed it! Thank you so much.


I then decided to push my luck and run the offered 5017380 and driver updates

that seemed to run fine, no more updates offered and it isn't complaining of any errors, sfc and dism report no errors.

 

[Maxstar]

Hi,

You're welcome! The latest CBS log is clean, so if everything is up and running, we can mark this thread as solved.