[SOLVED] W10 21H2 update fails 0x80070003, SFC cannot start repair service

[Maxstar]

Try to run the following command again.

DISM /online /cleanup-image /RestoreHealth

 

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It still replies with Error 87: The cleanup-image option is unknown.

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
• Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
• Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
• Press the Scan button.
• Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
• Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

 

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Addition.txt and FRST.txt attached. Thank you!

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[Smiley]

Fixlog.txt attached. Thank you!!

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[Smiley]

SFCFix.txt attached.

 

[Maxstar]

Try to run the following command again.

DISM /online /cleanup-image /RestoreHealth

 

[Smiley]

The cleanup-image option unknown error is gone!!! :) Got a new error but at least the DISM command ran! I'm guessing you'll ask for screenshot and dism.log so I've attached them, just in case.

 

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I should have done some basic research before posting... turns out 0x8024402c can be caused by internet problems during the DISM process. The computer with the problem is not online... re-connected internet and will run DISM /online /cleanup-image /restorehealth again.

 

[Maxstar]

Great. Please attach the CBS log as well after running DISM again with active internet connection..

• Click the Start button and in the search box, type CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command into it, then press enter.
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[Smiley]

Ran DISM - it got to 100% and hung at that point for roughly 9 hours. I clicked to restart and during restart, windows stated "Getting Windows Ready Don't turn off your computer". I grabbed a copy of DISM.log and CBS.log before I clicked restart.

When I returned to the computer this morning, I checked the update history, KB134661 attempted to install and failed with 0x80240034.

I then ran DISM /online /cleanup-image /restorehealth. It got to 100% and failed with error 0x8000ffff "DISM Failed. No operation was performed".

Attached is a screenshot of the failed DISM command. Also a copy of DISM.log and CBS.log both before restarting and after restarting and running DISM again.

Thank you so much!!

 

[Maxstar]

When I returned to the computer this morning, I checked the update history, KB134661 attempted to install and failed with 0x80240034.

Could you please post a screenshot of the update history?

 

[Smiley]

It automatically re-started to attempt to install updates... after it finishes (and fails) I will edit this post with the screenshot. (I think it's attempting an update to 21H2 - might take a while)

 

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The automatic update to 21H2 actually SUCCEEDED!! With this update, the old windows update history is gone. I ran DISM /online /cleanup-image /restorehealth and sfc /scannow. Both completed successfully. (I've attached screenshots for sake of completeness). Are we done at this point?

 

[Maxstar]

Hi,

This looks good, so I think the problem is solved. If no further issues I’ll mark the thread as solved?

 

[Smiley]

I think it's solved as well. Remainder of updates installed without any problems. I'm SINCERELY grateful for your help!! (I've made a donation to SysNative). Thank you once again and have a great week!!

 

[Maxstar]

Hi,

Your welcome and thanks for the donation..
I'll mark this thread as solved.