[SOLVED] W2019 server keeps failing with windows update error code (0x80073712)

[R1der]

Here is the file, thanks.
COMPONENTS.zip

 

[Maxstar]

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS log(s).

 

[R1der]

Rebooted the server also but still error, sorry.

 

[Maxstar]

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS log(s).

 

[R1der]

Here are the files, thanks!

 

[Maxstar]

2023-02-07 14:32:59, Error                 CSI    00000009 (F) HRESULT_FROM_WIN32(14098) #3772615# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumDeploymentReferences(flags = 00000007, tlcid = @0x1698d138530, pszSubscription = (null), pszCodebase = (null))
[gle=0x80073712]
2023-02-07 14:32:59, Info                  CBS    Failed to call EnumDeploymentReferences on deployment: amd64_1149c04e30e771afe53e260e06dccd2d_31bf3856ad364e35_10.0.17763.3469_none_64eb7f5e717825ca [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS log(s).

 

[R1der]

CBS log

 

[Maxstar]

It seems the last fix didn't work out, please perform the following steps only and post the result.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[R1der]

Fixfile

 

[Maxstar]

This looks much better, please attempt to update. If it fails attach a new copy of the CBS log(s).

 

[R1der]

It went to 100% (before it was 20%) but it still failed in the end .

 

[Maxstar]

At least we are making some progress!

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS log(s).

 

[R1der]

sbs log

 

[Maxstar]

2023-02-08 11:27:09, Error                 CSI    00000009 (F) HRESULT_FROM_WIN32(14098) #4115579# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumComponentsDeployments(flags = (ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_PINNED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_INSTALLED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_ASSEMBLY_NOT_FOUND_RETURNS_NULL), cComponents = 1)
[gle=0x80073712]
2023-02-08 11:27:09, Info                  CBS    Failed to EnumerateComponentDeployment, component: amd64_dual_vhdmp.inf_31bf3856ad364e35_10.0.17763.3287_none_dc6f865ccb563df4 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS log(s).

 

[R1der]

Hi, CBS logs

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS log(s).

 

[R1der]

Hi, now it worked! Thanks alot for all this help @Maxstar .

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved...
I'll mark this thread as solved.