W7 x64 component corruption. Tried everything

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Check Windows Update again and report the result.
If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.

 

[CompromisedSituation]

It was solved.
Thank you very much.
I could never have solved it myself.

 

[PeterJ]

Great.
In your initial post you said "Windows 7 got Russian malware at some point".
Do we have to look at that too or is that already fixed ?

 

[CompromisedSituation]

Again, thank you very much. All updates were installed. I'm amazed by your skills; I tried many times with SURT and sfc and google.

The malware part (mail.ru virus) took place around october 2016. I fixed it, I installed free AVAST and I have never had any symptoms for months (apart from notebook driver-related occasional system hang when playing HW-accelerated videos).
But I'm just an amateur and I can't be sure some hidden rootkit remained ... I can run a quick GMER scan and post it here or forget about it and ask for help if I notice any symptoms. What do you suggest?

 

[PeterJ]

What do you suggest?

FRST Scan

1. Move the file FRST64.exe from the folder Downloads to your Desktop.
2. Right-click the file FRST64.exe on your desktop and select "Run as administrator".
3. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
4. Press the Scan button.
5. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
6. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

 

[CompromisedSituation]

Thank you

 

[PeterJ]

removed, posted in the wrong thread.

 

[PeterJ]

Be careful with registry cleaners. Best not to use them as they may cause harm instead of improvement.

Step 1:
Uninstall following program.

• IObit Unlocker

Reboot the computer.


Step 2: Update Java
Open this web page to download the latest version. Click 'Free Java Download' and then 'Agree and Start Free Download'.
Download the installer jxpiinstall.exe and run it.
Click Install and then Install>.
Warning: You may get a choice to install additional software and/or allow to change your browser settings. Uncheck all that!
If you get a pop-up saying "Out-of-date Java versions detected.", click Uninstall>. This will remove the outdated Java version.


Step 3:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

 

[CompromisedSituation]

Thank you. I did as suggested.

 

[PeterJ]

Download the free version of

MalwareBytes Anti-Malware (website).
(A file called 'mb3-setup-consumer-x.xx.x.xxxx.exe' will be downloaded)
Double-click this file to launch the installer of Malwarebytes, let it complete.
Do not change any setting during the installation.

Disable the real-time protection of your antivirus program during the scan with Malwarebytes. Malwarebytes will be a lot faster to complete.

Start "Malwarebytes Anti-Malware", click on "Dashboard" and next on the button "Scan Now".
If updates are available these will be downloaded first, then the scan will start.
The scan can take some time so please be patient.

When finished and if threats are found. let Malwarebytes remove them.
If you're being asked to restart the machine, please do so.
Note: Enable the real-time protection of your antivirus program if not already done.
Click Reports in Malwarebytes.
Put a checkmark at the latest scanreport, click View report, click Export en select Text File (*.txt).

Enter a filename and save it on your desktop.
Attach this text file to your next reply.