[SOLVED] [W7SP1 x86] WU error 80070002 and no sfc /scannow

SFCFIX failed also. Perform the instructions below.

Step 1:
Go to Control Panel - Windows Update - Change settings.
Select Never check for updates (not recommended).
Click OK.

Step 2:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Very good. Perform the folowing instructions.

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.

Code: 
reg load HKLM\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners c:\rtemp\dummykey /y
Wait for this to finish successfully before you continue

Code: 
reg import c:\rtemp\winners.reg
Wait for this to finish before you continue

4. Please report if both commands ran successfully.
 
PeterJ said:
Very good. Perform the folowing instructions.

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.

Code: 
reg load HKLM\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners c:\rtemp\dummykey /y
Wait for this to finish successfully before you continue

Command failed due to invalid syntax. I deleted the /y and tried again. This time it failed and reported access denied even though I was running as administrator.

Code: 
reg import c:\rtemp\winners.reg
Wait for this to finish before you continue

4. Please report if both commands ran successfully.
Click to expand...
 
Please follow the instructions below.

Step 1:
Stop "Windows Update" service:
Open Windows Task Manager. Open the tab "Services".
Right-click on the service-name "wuauserv" and select "Stop service".


Step 2:
Retrieve Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace .
5. Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)


  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
  • Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
  • Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace .
  • Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
  • You can close any open windows you have as well as the RegBak program now.
 
Please send the PM again. My inbox was full.
 
SOFTWARE Hive Replacement with RegBak
Warning:This fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good.


  1. Close all open programs and save all your work. You will need to reboot the machine during this process.
  2. Download the SOFTWARE.ZIP from the private message I sent you.
  3. Right-click on SOFTWARE.ZIP and select Extract All.... Ensure the "Show extracted files when complete" checkbox is checked and click the Extract button.
  4. The software hive will be extracted. You will see the file named SOFTWARE (no extension)
  5. Copy the SOFTWARE hive to where you previously saved a backup. It should be (C:\Windows\RegBak\PC-NAME\DATE\Windows\System32\Config)
  6. 2014-10-1818_56_49-config_zpscbb8aad0.png
  7. Overwrite the one that is currently there when prompted.
  8. Open RegBak by click Start and selecting Registry Backup and Restore. Highlight the backup in the list (it should be the one date today), and press Restore. Click Start. RegBak will reboot your computer to complete the restore process.

Let me know if the hive was replaced or if there were any errors
 
This worked flawlessly! I only had to rename the unzipped file before copying it to the backup and then all went well. Windows update is working again thanks to you. How do I mark this thread SOLVED?

Thanks and Merry Christmas!

Richard
 
Great. I will mark this thread as solved.
You may remove all the tools and logfiles used in this thread to clean up.

All the best and Merry Christrmas too.
 
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