Win 7 32bit new Install Windows Update error 80080005

Ok, provide a fresh copy of the components hive to check the result.
 
Looks good.
Restart the machine.
Check Windows Update but do NOT install any updates. Does Windows Update complete now ?
 
I am on my very best behaviour - I don't even touch the computer until you tell me to :-)
Checking now . . . . . but if previous attempts are anything to go by it may take a while.
it's been checking for 20 minutes now so I expect its stuck especially as there is no sign of activity in task manager
I think I've seen the wermgr.exe flash across task manager past a couple of times.
Anyway I think its stuck. I'll leave it on all night and confirm in the morning
 
The following morning the computer had shut itself down.
Update settings are Let me choose to download and install)
Windows update reports
Most recent Check for updates - never
Update were installed - never
 
Good that Windows Update finishes this time.
Set the Windows Update setting at Download updates but let me choose whether to install them.
Check Windows Update again.
If the list of available updates is refreshed, provide screenshot of both important and optional updates.
 
I have to say that as I reported:
  1. Windows update reports
  2. Most recent Check for updates - never
  3. Update were installed - never

seemed rather odd so I did some further research.

It seems that the default setting under power options is "when plugged in - turn off after 360 minutes" so I suspect Windows Update was stuck and power plan options turned off the machine.
Ive now changed it to 'never'!
 
after 10 hours of checking, it is still checking!
There are no signs of an activity in Task manager (other than taskmgr itself) so I think we can safely assume WU has stopped.
there are no critical or error entries in the event log since WU started so WU seems simply to have gone to sleep rather than died a violent death!!
 
Try to install the following update only.

Install Update with DISM
  1. Download the update MSU here: https://catalog.s.download.windowsu..._ae03ccbd299e434ea2239f1ad86f164e5f4deeda.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb3172605-x86_ae03ccbd299e434ea2239f1ad86f164e5f4deeda.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3172605-x86.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
and then what?

Clearly not much.
DISm kicked off (the usual Iage version etc etc) and then did nothing for 10 minutes
Taskmgr report 0 CPU and no change in I/O bytes read, written or other and then
error 87. see attachment
 
Last edited:
sorry attach to last msg failed - no idea why
Dism log attached
 

Attachments

  • Dim KB 3172605.webp
    Dim KB 3172605.webp
    35.2 KB · Views: 1
  • dism.rar
    dism.rar
    30.8 KB · Views: 1
Last edited:
Restore the machine to the state before KB4474419 was installed and Windows Update was still working. See message #90.
Report when done.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top