win 7 sp1 cannot update to win 10 after months please help

benjengot

benjengot

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Joined
Nov 5, 2024
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3
Hi, i have been trying to update my Lenovo ThinkPad X270 which has ran on win 7 professional to win 10 using the media creation tool. I have followed countless tutorials but error codes pop up every time near the end of installation. The one i am having issues with now is

Failed in SAFE_OS phase with an error during REPLICATE_OC operation​

Please help i just want windows 10
 

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Hi @benjengot,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hello and welcome,

Attach the file C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 
Ok.
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.
  1. Download SURT for your system. (Windows 7 SP1 x64)
  2. Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
  3. On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
  4. Attach this log to your next reply.
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)
 
PeterJ said:
Ok.
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.
  1. Download SURT for your system. (Windows 7 SP1 x64)
  2. Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
  3. On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
  4. Attach this log to your next reply.
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)
Click to expand...
hi, the link provided to download SURT auto-closes i cant seem to install it, even following the tutorial link provided nothing works
 
hi, the link provided to download SURT auto-closes i cant seem to install it
Click to expand...
Your security software or browser may interfere. Which browser and anti-virus program do you use ?

Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
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