Win10 Failed to update

[mashendarto]

Hello Softwaremaniac,

After running DISM I got the result as follow :



here is CBS log : View attachment CBS.log
here is COMPONENTS file : https://1drv.ms/u/s!AkQ_2vPVV9k6twCJYcAuuHdoQy_t
and here is LogFile.zip : https://1drv.ms/f/s!AkQ_2vPVV9k6twIzQZqX6YZSJ5pF

 

[Sysnative Windows Update]

I'll have a look today.

 

[mashendarto]

Okay, and I am waiting for your kindly help to me. thanks so much Softwaremaniac.

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[mashendarto]

Hello Softwaremaniac,

Here is the SFCFix.txt : View attachment SFCFix.txt

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Run DISM /RestoreHealth Scan just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

 

[mashendarto]

Hello SOftwaremaniac,

After running DISM I got the result as follow :

Here is the LogFile.PML : https://1drv.ms/f/s!AkQ_2vPVV9k6twX97Oil83dargpV
and here is CBS.log : https://1drv.ms/u/s!AkQ_2vPVV9k6twPHJ87qfPK5r0NT

 

[Sysnative Windows Update]

Interesting. Please upload a fresh copy of your components hive for me.

 

[mashendarto]

Hello Softwaremaniac,

Here is the components : https://1drv.ms/u/s!AkQ_2vPVV9k6twiq8eNvaKuGBTHI

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[mashendarto]

Here is SFCFix.txt : View attachment SFCFix.txt

 

[Sysnative Windows Update]

Good. Let's see DISM with ProcMon and CBS.log.

 

[mashendarto]

Here is what I got from DISM :


Here is CBS log : View attachment CBS.log
Here is LogFile : https://1drv.ms/u/s!AkQ_2vPVV9k6twnZfu4uwgNYIwMq

 

[Sysnative Windows Update]

Okay, we are stuck on the same errors. Please get me a current copy of your components hive and I'll try to dig deeper manually to see what's the issue.

 

[mashendarto]

I think I have to send you this folders from my computer, When I look at the folder where components file is there, I saw there are some components file as follow :



and Here is the Components file : https://1drv.ms/u/s!AkQ_2vPVV9k6twqa_7Pxwu_3OGtz

 

[Sysnative Windows Update]

I'm curious, what does SFC Scan say?

 

[mashendarto]

Here is the SFC scan say :

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.


Windows Resource Protection could not perform the requested operation.

 

[Sysnative Windows Update]

Please attach CBS.log.

 

[mashendarto]

Here is the CBS Log : View attachment CBS.log

 

[Sysnative Windows Update]

Run SFC Scan with ProcMon enabled and attach CBS.log and ProcMon log. Maybe that gives me a hint of what's wrong :)