[SOLVED] Win10 - refuses to update to 22H2

Hmm, that's not a good sign, usually it runs within a minute to collect all the data from the file system and registry.

If there is no progress, could you please provide the Side By Side hive using the following command in an elevated command prompt.
Code:
REG Save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide" "%userprofile%\Desktop\SBS.hiv"
 
Noticed something interesting... the profile that it says "ran as" is one that no longer exists.

Fix result of Farbar Recovery Scan Tool (x64) Version: 27-02-2023
Ran by dsalcdsalc (01-03-2023 08:03:55) Run:3
Running from C:\Users\dsalc\Desktop
Loaded Profiles: dsalcdsalc
Boot Mode: Normal
 
Hmm, that's not a good sign, usually it runs within a minute to collect all the data from the file system and registry.

If there is no progress, could you please provide the Side By Side hive using the following command in an elevated command prompt.
Code:
REG Save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide" "%userprofile%\Desktop\SBS.hiv"

here is the hive
 

Attachments

I noticed that too, there is something seriously wrong with the user accounts. Please run the following commands again.

Code:
reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"
reg query "HKEY_USERS" >> "%userprofile%\desktop\ProfileList.txt"
 
Let's take a closer look at the accounts, which folders do exist, I assume the first one only?

C:\Users\dsalc
C:\Users\dsalch

I Would suggest to remove the following REG entry if C:\Users\dsalch is missing.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-1697430636-4132419337-2029641147-1004
ProfileImagePath REG_EXPAND_SZ C:\Users\dsalch
 
Hi,

It seems this account has only a different profile name (dsalcdsalc), you can change that through control panel > User accounts > Change username.

Could you please check if the following file exist:C:\Windows\System32\config\userdiff if so, please provide a copy of it.
 
This file is corrupt and can't be loaded into the registry, do you have backups of this file?
 
Perhaps, but I suspect any backups would also be corrupt if this is a source of problems. The problems with update go back over a year but no backups that far.
 
This file must be the root cause during the migration process, I will consult some of the Academy Instructors here to see if there is a possibility to rebuild this file with an Hex Editor?
 
Wow. Ok. Good find!

I assume this file is built over time and specific to a particular system? (And can not then be copied).

Any chance of removing all users and recreating from scratch?
 
I compared different userdiff files from VM's and physical systems, and maybe there is an option to rebuild this file.
 

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