[Win10v1607Build14393 x64] 0x80073712

Re: [Win10 x64] 0x80073712

The same thing happened again - it started to and then stopped with an error code of 0x363B
 
Re: [Win10 x64] 0x80073712

I think we need to uninstall your AV software before we continue as it may be causing a conflict. Please let me know when that's done.

McAfee SecurityCenter
 
I have tried doing this but again - no luck - it comes up with an error message 'The file "autorun.dll" could not be loaded or is corrupt. Setup cannot continue. Error code is [0x7E]'

Any ideas?

Thanks

Michael
 
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-02 23:21:38.922
Microsoft Windows 10 Build 14393 - amd64
Using .txt script file at C:\Users\Michael\Desktop\SFCScript.txt [0]


FileScan::
[0: 1] C:\ESD\Windows\sources\autorun.dll
File is untraceable.
Found: KotlKMDlPg/iHGKGEqQfNOZaf/c+CInZpx486f7DaWs=
Found: 10.0.15063.0
Trace not available.

[1: 1] C:\$GetCurrent\media\sources\autorun.dll
File is untraceable.
Found: KotlKMDlPg/iHGKGEqQfNOZaf/c+CInZpx486f7DaWs=
Found: 10.0.15063.0
Trace not available.
FileScan:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-05-02 23:23:41.604
Script hash: MfBrW7v2Ui6Ow/Zpn2kV9TX6s2hsqQfonXtY0NuXP6w=
----------------------EOF-----------------------
 
Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-02 23:21:38.922
Microsoft Windows 10 Build 14393 - amd64
Using .txt script file at C:\Users\Michael\Desktop\SFCScript.txt [0]


FileScan::
[0: 1] C:\ESD\Windows\sources\autorun.dll
File is untraceable.
Found: KotlKMDlPg/iHGKGEqQfNOZaf/c+CInZpx486f7DaWs=
Found: 10.0.15063.0
Trace not available.

[1: 1] C:\$GetCurrent\media\sources\autorun.dll
File is untraceable.
Found: KotlKMDlPg/iHGKGEqQfNOZaf/c+CInZpx486f7DaWs=
Found: 10.0.15063.0
Trace not available.
FileScan:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-05-02 23:23:41.604
Script hash: MfBrW7v2Ui6Ow/Zpn2kV9TX6s2hsqQfonXtY0NuXP6w=
----------------------EOF-----------------------
 
I hope this is it!

Fix result of Farbar Recovery Scan Tool (x64) Version: 05-05-2017 02
Ran by Michael (06-05-2017 09:36:43) Run:4
Running from C:\Users\Michael\Desktop
Loaded Profiles: Michael (Available Profiles: home & Sam & Michael & Joseph & Martha & DefaultAppPool)
Boot Mode: Normal
==============================================
fixlist content:
*****************
C:\ESD
C:\$GetCurrent
*****************
"C:\ESD" => not found.
"C:\$GetCurrent" => not found.
==== End of Fixlog 09:36:43 ====
 
Fix result of Farbar Recovery Scan Tool (x64) Version: 14-05-2017
Ran by Michael (15-05-2017 07:05:02) Run:5
Running from C:\Users\Michael\Desktop
Loaded Profiles: Michael (Available Profiles: home & Sam & Michael & Joseph & Martha & DefaultAppPool)
Boot Mode: Normal
==============================================
fixlist content:
*****************
C:\ESD
C:\$GetCurrent
*****************
"C:\ESD" => not found.
"C:\$GetCurrent" => not found.
==== End of Fixlog 07:05:03 ====
 
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-20 11:26:40.631
Microsoft Windows 10 Build 14393 - amd64
Using .txt script file at C:\Users\Michael\Desktop\SFCScript.txt [1]


FileScan::
[0: 1] C:\FRST\Quarantine\C\ESD\Windows\sources\autorun.dll
File is untraceable.
Found: KotlKMDlPg/iHGKGEqQfNOZaf/c+CInZpx486f7DaWs=
Found: 10.0.15063.0
Trace not available.

[1: 1] C:\FRST\Quarantine\C\$GetCurrent\media\sources\autorun.dll
File is untraceable.
Found: KotlKMDlPg/iHGKGEqQfNOZaf/c+CInZpx486f7DaWs=
Found: 10.0.15063.0
Trace not available.
FileScan:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-05-20 11:27:04.572
Script hash: MfBrW7v2Ui6Ow/Zpn2kV9TX6s2hsqQfonXtY0NuXP6w=
----------------------EOF-----------------------
 
Are you able to follow the instructions below from a different PC...ideally at a different location (office, library, etc.)?

1. Download the Media Creation Tool to your desktop. Go ahead and run this. Note: Click the Download tool now button when you are at this link.
2. Accept the license agreement
3. Select Create installation media for another PC and click Next and then Next again.
4. Choose ISO file and then when prompted, save the ISO file to your desktop.

Then copy the ISO on to a USB drive and bring back to your computer?
 
I put it on a DVD from the another location and tried to run it but get the same error message ?!
 
0x36B3I copied it on to the desktop into a new folder and tried to run it but got an error message again of 0x36B3
 
The full script was "The file 'autorun.dll' could not be loaded or is corrupt. Setup cannot continue. Error code is [0x36B3]"
 
Please do the following.

Step#1 - ChkDsk Scan/Repair
1. Right-click your Start button and select Command Prompt (Admin). Answer Yes to allow if the User Account Control dialog comes up.
2. You should now have a black window open that you can type in to.
3. Please type chkdsk /R and then press enter. Note: There is a space after the command chkdsk and before the forward slash
4. You will get a prompt telling you chkdsk cannot run because the volume is in use. Answer Y and hit enter to schedule the run at next boot. Reboot your machine.
5. Chkdsk will start to run. Please allow it to finish. You will know it is running when you see text as follows.
Chkdsk.JPG


6. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
7. Right-click this file and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.
 
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