[SOLVED] [Win10v1703b15063 x64] Windows Update says "Your device is at risk..."

That's really strange... When I selected Diagnostic Mode in msconfig and rebooted, my machine would not start up. It would do the spinning circle, go to a black screen, then come back to a spinning circle when it's supposed to show the login screen. It wouldn't even work in safe mode. I had to restore a ~3 day old restore point to boot back up. I'll try to troubleshoot what exactly caused that.
 
Ok, I've read very carefully this time. :smile9: I've disabled all start up items and Non-Microsoft services, leaving only Microsoft services set to start. I rebooted, ran Windows Update, and still no luck. I'm curious what Microsoft service was breaking my computer before?

Sorry for not reading close enough last time. I thought you were supposed to be able to use Diagnostic mode without any issues.
 
Step#1 - Gather Event Logs
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
  9. In addition a file will be created on your desktop named EvtLogs.zip. As this file will likely be too large to attach to your reply, please upload this file to a file sharing/hosting site and provide the link in your next reply.
 

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Hi sm,

Here's the output:

Code: 
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-10-02 12:48:28.807
Microsoft Windows 10 Build 15063 - amd64
Using .txt script file at E:\Users\Glen\Desktop\SFCFixScript.txt [0]




Zip::
Successfully copied file C:\Windows\Sysnative\winevt\Logs\Application.evtx to zip file at C:\Users\Glen\desktop\EvtLogs.zip.
Successfully copied file C:\Windows\Sysnative\winevt\Logs\System.evtx to zip file at C:\Users\Glen\desktop\EvtLogs.zip.
Zip:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2017-10-02 12:48:32.908
Script hash: 3ptSf3vNPLM/TFnzG9y5oFNBAyUPBWzpo0Wv8lEQIVk=
----------------------EOF-----------------------

And here are the event logs you requested. I quickly did a clear and reboot so hopefully you'll have less junk to sift through. Also Event Viewer crashed for the first time I've ever seen, so you'll get to see a log of that too. :p
 

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Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service.
 
Ok, here's my CBS log from the last couple of days. Nothing of interest popped up from the Dism command.
 

Attachments

Open an elevated Command Prompt, type the following command one after the other and hit Enter:

net stop cryptsvc

md %systemroot%\system32\catroot2.old

xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.old /s

Next, delete all the contents of the catroot2 folder.

Having done this, in the CMD window, type the following and hit Enter:

net start cryptsvc

Reboot and see if the message is gone.
 
Not much of a change unfortunately. A bunch of office updates downloaded, but the message remains.
 
I just wanted to add a thought I've had - I think this extends beyond Windows Update. Seeing as how my operating system is stuck on build 15063.413 (and not a single cumulative update is installed according to the Get-Packages command), I tried manually installing the updates myself. This would fail due to them saying that they were not applicable to my system. Even if I attempted to use Dism, it would fail with similar issues. So I guess the questions are; what makes a package applicable to a system, and what is the exact process to determine this applicability?
 
Please boot your computer into a Clean Boot state and do the following:

1. Download the Media Creation Tool to your desktop. Go ahead and run this. Note: Click the Download tool now button when you are at this link.
2. Accept the license agreement
3. Keep the default which is to Upgrade your PC and click Next.
4. Go ahead and run this through and let me know when complete.

Doing it this way will keep all your data and programs intact. As always though, make sure you have a backup of any critical data in case something unexpected happens.
https://support.microsoft.com/en-us/...oot-in-windows
 
Hi sm,

I think you've cracked it! I followed your instructions to run the update, and now my system build is reporting 15063.632. Windows Update still doesn't say that anything is installed if I look at the history, but after doing a check it downloaded some updates including an Update for Windows from June this year (??). And all it took was a simple media creation tool run!

Thank you very much!
 
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