Win11 x64 Pro - error 0x800706be on update KB5032190

EricE · Dec 8, 2023

It got me again! Install error - 0x800706be on KB5032190.

I need to step away for a few hours but will be back. I so appreciate your time. I sent a donation to support the site.

Step #1 - Run SFC Scan

Microsoft Windows [Version 10.0.22621.2428]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\System32>

Step #2 - Run SURT/DISM

C:\Windows\System32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.2428

[===========================84.9%================= ]
[===========================84.9%================= ]

[===========================85.2%================= ]

[===========================85.5%================= ]

[===========================85.8%================= ]

[===========================86.1%================= ]

[===========================86.4%================== ]

[===========================86.7%================== ]

[===========================87.0%================== ]

[===========================87.3%================== ]

[===========================87.5%================== ]
[===========================87.6%================== ]
[===========================87.8%================== ]

[===========================88.1%=================== ]
[===========================88.2%=================== ]
[===========================88.4%=================== ]
[===========================88.5%=================== ]
[===========================88.7%=================== ]
[===========================88.8%=================== ]
[===========================89.0%=================== ]
[===========================89.1%=================== ]
[===========================89.3%=================== ]
[===========================89.4%=================== ]
[===========================89.6%=================== ]
[===========================89.7%==================== ]
[===========================89.9%==================== ]
[===========================89.9%==================== ]
[===========================90.0%==================== ]
[===========================90.2%==================== ]
[===========================90.3%==================== ]
[===========================90.5%==================== ]
[===========================90.6%==================== ]
[===========================90.8%==================== ]
[===========================90.9%==================== ]
[===========================91.1%==================== ]
[===========================91.2%==================== ]
[===========================91.4%===================== ]
[===========================91.5%===================== ]
[===========================91.7%===================== ]
[===========================91.8%===================== ]
[===========================92.0%===================== ]
[===========================92.2%===================== ]
[===========================92.3%===================== ]
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\Windows\System32>

Step #3 - Run ComponentsScanner

done - txt file attached

Step #4 - Export CBS Folder

done - CBS export attached. I deleted the older files to get the file size down

Maxstar · Dec 8, 2023

Hi,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Export SBS (SideBySide) hive

Click on the Start button and type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
```
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file SideBySide (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send > Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

EricE · Dec 8, 2023

OK Here are both files. Thanks

Maxstar · Dec 9, 2023

Hi,

What is the latest error reported by Windows update? Please post also a screenshot of the update history from the same window into Settings.

EricE · Dec 9, 2023

Hi, still getting 0x800706be. Here are some screenshots

\\

Maxstar · Dec 9, 2023

Hi,

This is a very odd issue, but please do the following.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Open the startmenu and type the command cmd.
After you find the Command Prompt, right click on it and select Run as Administrator.
Copy and paste the following into the Command Prompt and press enter.

Code:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Registry button.

Code:

KB5031455

When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.

EricE · Dec 9, 2023

Ok I did. Should I have rebooted in between?
C:\Windows\System32>reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
The operation completed successfully.

C:\Windows\System32>

and then the txt file is attached. Thank you!

Maxstar · Dec 9, 2023

Rich (BB code):

2023-12-08 10:34:54, Info                  CBS    Exec: Not able to find amd64_microsoft-windows-ui-pcshell_31bf3856ad364e35_10.0.22621.2506_none_f47919e5326ec241\PeoplePane.dll from directory local source
2023-12-08 10:34:54, Info                  CBS    Exec: Not able to find WinSxS\amd64_microsoft-windows-ui-pcshell_31bf3856ad364e35_10.0.22621.2506_none_f47919e5326ec241\PeoplePane.dll from directory local source
2023-12-08 10:34:54, Info                  CBS    Source: Moved file \\?\C:\WINDOWS\SoftwareDistribution\Download\59464aaa77a8f189fd974e45d518dfcd\Package_for_RollupFix~~amd64~~22621.2715.1.16\amd64_microsoft-windows-ui-pcshell_31bf3856ad364e35_10.0.22621.2506_none_f47919e5326ec241\f\PeoplePane.dll to \\?\C:\WINDOWS\CbsTemp\31074795_3583522733\amd64_microsoft-windows-ui-pcshell_31bf3856ad364e35_10.0.22621.2506_none_f47919e5326ec241\f\PeoplePane.dll
2023-12-08 10:34:54, Info                  SXS        Staging file PeoplePane.dll, type 1
2023-12-08 10:34:55, Info                  CBS    Failed to call Process on TiWorker session [HRESULT = 0x800706be]
2023-12-08 10:44:26, Info                  CBS    Failed to ping TiWorker, looks like TiWorker crashed, re-launch it
2023-12-08 10:44:26, Info                  CBS    Terminate call on TiWorker returns non-S_OK. [HRESULT = 0x800706ba]

Hmm this update is not installed and there are no any remnants either! So it's very odd and unclear why the latest CBS reports a TiWorker crash after a number of the above issues for this update.

However, a possible cause is that the datastore and download cache are out of sync. So please do the following first, reboot the system and attempt to update again.

Open an elevated prompt and run the following commands.

Code:

net stop wuauserv
net stop cryptSvc
net stop bits
ren %SystemRoot%\SoftwareDistribution SoftwareDistribution.old 
net start wuauserv
net start cryptSvc
net start bits

EricE · Dec 9, 2023

I followed those steps and still got an error on update, but something changed. The error I circled in the screenshot below is different than the error from before.
Should I try the SFC Scan, SURT/DISM again?

Thanks

Maxstar · Dec 9, 2023

Please post the latest CBS logs first.

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply.

EricE · Dec 9, 2023

Here are the CBS Logs. :)

I will be back in a few hours - appreciate your persistence with this!

Maxstar · Dec 10, 2023

Hi,

Export the Windows Update log

Right-click on the Start button and click Windows PowerShell (Admin).
Copy and paste the following command into it, press enter afterwards

Code:

Get-WindowsUpdateLog

Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
Attach the logfile WindowsUpdate.log to your next reply.

EricE · Dec 10, 2023

Done. I am learning a lot from this!!

Maxstar · Dec 10, 2023

Rich (BB code):

2023/12/10 10:19:27.9113755 11916 5672  Agent           *FAILED* [80070032] file = D:\a\_work\1\s\src\Client\Engine\handler\EEManager\ExpressionManager.cpp, line = 885
2023/12/10 10:19:27.9113774 11916 5672  Agent           *FAILED* [80070032] Evaluate Installable rule, updateId = {{3B346054-0ACF-4A78-AF13-8AE43E847003}.1}

Hi,

Is this system still connected to an WSUS server?

EricE · Dec 10, 2023

No I don't have a WSUS server and I don't know how that got there. Maybe that explains why I couldn't get DISM to work until you started guiding me?

I suppose I can try to remove it. I don't have any directory like that on my D: drive.

Maxstar · Dec 10, 2023

Hi,

Please do the following to get more information.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

EricE · Dec 10, 2023

Thank you

Maxstar · Dec 11, 2023

Hi,

Is this a legal version of Windows 11, this because I see traces of an KMS toolkit.

EricE · Dec 11, 2023

As far as I know.

Maxstar · Dec 11, 2023

Open an elevated command prompt and run the following command.

Code:

slmgr /dli

Take a screenshot of this window and post it into your next reply.

Win11 x64 Pro - error 0x800706be on update KB5032190

Contributor

Step #1 - Run SFC Scan​

Step #2 - Run SURT/DISM​

Step #3 - Run ComponentsScanner​

Step #4 - Export CBS Folder​

Attachments

Moderator, Windows Update Expert, Security Analyst

Contributor

Attachments

Moderator, Windows Update Expert, Security Analyst

Contributor

Moderator, Windows Update Expert, Security Analyst

Contributor

Attachments

Moderator, Windows Update Expert, Security Analyst

Contributor

Moderator, Windows Update Expert, Security Analyst

Contributor

Attachments

Moderator, Windows Update Expert, Security Analyst

Contributor

Attachments

Moderator, Windows Update Expert, Security Analyst

Contributor

Moderator, Windows Update Expert, Security Analyst

Contributor

Attachments

Moderator, Windows Update Expert, Security Analyst

Contributor

Moderator, Windows Update Expert, Security Analyst

Step #1 - Run SFC Scan

Step #2 - Run SURT/DISM

Step #3 - Run ComponentsScanner

Step #4 - Export CBS Folder