Win7 CSI C Mark Deployment Missing cannot update to SP1

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, 2 files called Fixlog.txt and _.zip will appear in the same directory the tool is run from.
  7. Attach these 2 files to your next reply.
 

Attachments

Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\WinSxS\amd64_usbstor.inf_31bf3856ad364e35_6.1.7600.16778_none_a48918bfb179469a\usbstor.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 
Great.

Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\WinSxS\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.1.7601.17514_none_9872c8452ac8f816\tsgenericusbdriver.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 
Great. Check Windows Update again and report the result.
 
The installation was not successful. The error message I got was:

The function attempted to use a name that is reserved for use by another transaction.
Errof: ERROR_TRANSACTIONAL_CONFLICT(0x80071a90)

This is when I tried installing it manually.

Ideas?
 
Copy the file C:\Windows\Logs\CBS\CBS.log to your desktop
Attach the file CBS.log on your desktop to your next reply.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.
 
Attach the file C:\Windows\Logs\CBS\CbsPersist_20190610090125.cab to your next reply.
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:976932
  4. Let me know if it says it was successful or if there are any errors.
 
FRST Registry Search
  1. Click your Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB976932 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach that file to your next reply.
 

Attachments

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