Ok, let me know the result that you see when the scan ends.
Follow along with the video below to see how to install our site as a web app on your home screen.
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Hi,
Please follow my instructions carefully.
SFC scan
Note: This may take some time to finish. Let me know if the result is not "No integrity violations found"
- open up a Command Prompt Window as a Administrator, instructions for Windows 7 or Windows 8 and 8.1.
- Inside the command prompt window type or copy & Paste the following command:
sfc /scannow
If you are unsure about something on the instructions please ask.
Sorry but you are not following my instructions!
I didn't ask you to run SFCFIX or for any log.
If you follow my instructions correctly you will see the following (click the picture to see it big):
View attachment 36490
Please tell me if you got the same result as the image "Windows Resource Protection did not find any integrity violations" or not.
Hi,
Thanks for reporting the result. Now only the following please.
Export the CBS folder
- Click the Start button
then click Computer.- Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
- Find and double click on the Logs folder.
- Right-click on the CBS folder, and select Copy.
- Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
- Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
- A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
- Attach this to your next post please, if the file is too big please upload the file to a service like Dropbox, Google Drive, One Drive or upload to SendSpace and just provide the link for the file here.
or is it this way Dropbox - CBS (2).zip
Hi,
or is it this way Dropbox - CBS (2).zip
Yes this way. :thumbsup2:
Let Windows search for updates and install them, let me know the result.
Yes except I have those 2 SURT issues. But I can live with them as I will just drive you nuts!
Many thanks for your help and have a great day!!:smile9::wave:
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