Win7 SP1 64-BIT - Code 8007370D Windows Update Encountered an unknown error

[ulysseslim]

I completed Step 1 & 2 above. download my COMPOMENTS.zip file using link below.

http://www.filedropper.com/components_15

 

[PeterJ]

Replace Components Hive

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download COMPONENTS.ZIP and save it to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the COMPONENTS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config

Let me know if the hive was replaced or if there were any errors.

 

[ulysseslim]

I have not been getting errors since the first time I replaced the components file over a week ago, so I don't know if the hive was replaced. If you're asking whether I was able to complete steps 1-6, then the answer is YES.

 

[PeterJ]

Great. Run the SURT tool again to verify the fixes and look for remaining issues.

Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

 

[ulysseslim]

I ran the SURT/Windows6.1-KB947821-v34-x64.msu file again. Attached is the file you requested. There's also a CheckSur.Persistent.log file. Let me know if you want to see that. Thank you.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

 

[ulysseslim]

My outlook gave me VB.DLL errors after I ran the SURT 11/19/20 after rebooting, so I did a SYSTEM RESTORE to a restore point i created prior to running the SURT tool on 11/19. Today I did follow steps 1-7 above. After FixLog.txt was created FixList.txt was automatically deleted or removed. attached is the file you requested.

 

[PeterJ]

After FixLog.txt was created FixList.txt was automatically deleted or removed.

That is normal.

Perform step 2 in message #26 also.

 

[ulysseslim]

attached is the file you requested from Step 2 above

 

[PeterJ]

Provide a fresh copy of the components hive, see message #4.