[SOLVED] [Win7SP1] Win.Update fails, unable to download or locate these mum & cat files

Re: [Win7SP1] Win.Update fails, unable to download or locate these mum & cat files

Please try the following.

UnInstall Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows6.1-KB3185330-x64.cab.zip
  2. Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens.
  3. Right-click your Start button and select Command Prompt (Admin). If a user account control prompt comes up, please allow.
  4. Copy and paste the following command into the command prompt window and press enter.

    dism /online /remove-package /packagepath:%userprofile%\desktop\Windows6.1-KB3185330-x64.cab.zip\Windows6.1-KB3185330-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up.
 
Re: [Win7SP1] Win.Update fails, unable to download or locate these mum & cat files

BrianDrab said:
Please try the following.

UnInstall Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows6.1-KB3185330-x64.cab.zip
  2. Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens.
  3. Right-click your Start button and select Command Prompt (Admin). If a user account control prompt comes up, please allow.
  4. Copy and paste the following command into the command prompt window and press enter.

    dism /online /remove-package /packagepath:%userprofile%\desktop\Windows6.1-KB3185330-x64.cab.zip\Windows6.1-KB3185330-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up.
Click to expand...

Brian,

"The operation completed successfully"

Although the defaults for the path did not have "zip" in it, took it out and it completed.

dism /online /remove-package /packagepath:%userprofile%\desktop\Windows6.1-KB3185330-x64.cab\Windows6.1-KB3185330-x64.cab
 
Re: [Win7SP1] Win.Update fails, unable to download or locate these mum & cat files

Sorry for my inaccurate instructions. Attempt to install the December 2016 rollup update again and if it fails, please zip up and attach the following log.
c:\windows\logs\cbs\cbs.log
 
Re: [Win7SP1] Win.Update fails, unable to download or locate these mum & cat files

BrianDrab said:
Sorry for my inaccurate instructions. Attempt to install the December 2016 rollup update again and if it fails, please zip up and attach the following log.
c:\windows\logs\cbs\cbs.log
Click to expand...

Brian,

December rollup installed without issues, however windows update couldn't not find any new updates after that, no many how I reboot and retry. I know there was a January rollup update, so I had to clear windows update cache and rebooted. Windows update found January update right away and updated. Everything is working now.

Aside from making donation to the website can I send you bottle of wine or few cases of beer for your help?

Thanks!
 
Re: [Win7SP1] Win.Update fails, unable to download or locate these mum & cat files

Aside from making donation to the website can I send you bottle of wine or few cases of beer for your help?
Click to expand...
That would be awesome but not necessary. I'm really happy we could help you. Take care.
 
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