[SOLVED] [Win7SP1 x64] Install of KB4025341 fails with error code 80070057

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Re: [win7 x64] Install of KB4025341 fails with error code 80070057

Hello, I attached the result to this post

 

[Sysnative Windows Update]

Re: [win7 x64] Install of KB4025341 fails with error code 80070057

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each

cd c:\windows\system32\config

wait a few seconds then when a new line appears copy and paste:

dir /s >%userprofile%\desktop\listmyfolder.txt

You should then see a file on your desktop called: listmyfolder.txt

Attach it to your next reply.

 

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Hello,
here I'm again.
The file you wanted is attached.

BR

View attachment listmyfolder.txt

 

[Sysnative Windows Update]

Welcome back!

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
5. In addition there will be a zip file on your desktop in the format of Date_Time.zip. Please attach that as well.

 

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Hello,

here is the content of the fixlog.txt

Entferungsergebnis von Farbar Recovery Scan Tool (x64) Version: 20-08-2017
durchgeführt von Lager (30-08-2017 08:12:40) Run:1
Gestartet von C:\Users\lager\Desktop
Geladene Profile: Lager (Verfügbare Profile: admin & Lager & edv & Administrator)
Start-Modus: Normal
==============================================

fixlist Inhalt:
*****************
Zip:
C:\Windows\System32\Config\COMPONENTS
*****************

================== Zip: ===================
"Zip:" -> nicht gefunden
=========== Zip: Ende ===========
C:\Windows\System32\Config\COMPONENTS => erfolgreich verschoben

==== Ende von Fixlog 08:12:40 ====

The file C:\Windows\System32\Config\COMPONENTS is not in the folder. Only the files COMPONENTS.log, COMPONENTS.log1 and COMPONENT.log2. In the generated zip-file are only the files from the desktop.

 

[Sysnative Windows Update]

That's strange. In your previous step, we were able to see the COMPONENTS hive, but when we tried to zip it up and inspect it, it wasn't there.
Could you please repeat my instructions from Post #22 to check that the file is still there?

 

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This PC makes my crazy. This morning there was the file in the folder again and I could copy it to the desktop and zip it, as we wanted first.
I have atteched the file.

View attachment COMPONENTS.zip

 

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I think the posted components-file is not usefull. After copying the file I had to make a system recovery because Windows Update stopped working and sfc /scannow didn't work too. After restoring they worked again. Now is the component file is larger as the posted one but I am not able to copy it and in the FRST is no FIX-button?!
What should we do?

 

[Sysnative Windows Update]

• Please download the Freeware RegBak from here: Acelogix Software - Download products
  You will find it at the bottom of the page that the link brings you to.
• Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
• Click the New Backup button. Accept the defaults and simply click Start.
• When it says Finished successfully, click the Close button.
• This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
• This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
• Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
• Now right click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
• Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
• You can close any open windows you have as well as the RegBak program now.

​

 

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I am sorry but it doesn't work. The file COMPONENTS is missing in the backup folder. :huh:

 

[Sysnative Windows Update]

I had to make a system recovery because Windows Update stopped working and sfc /scannow didn't work too.

Could you please tell me exactly what you did?

 

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I have downloaded and installed the software RegBak as explained in your post.
After this I created a backup by clicking the buttons "New Backup" and "Start". The Backup finished succesfully and with "Close" I came back to the main menu and with right-click and "Explore Backup" I navigate to the System32 - config folder. There are the files, SAM, SOFTWARE, SYSTEM etc. but the file COMPONETS is missing. Sorry.

 

[Sysnative Windows Update]

You've told me that you couldn't run Windows Update nor SFC and that you had to recover your system. What were the exact steps you took in that process?

 

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OK, after using FRST the file component was missing in the generated zipfile and in the C:\Windows\System32\config folder. After a restart there was a new and smaller COMPONENT file in the config folder. I was able to copy this new file to desktop but then I noticed that windows update wasn't working. I got an error message that no updates can be searched. Sorry I've forgotten the number from the mistake. To fix the error I tried to use the sfc /scannow but it doesn't work, too. After this I recover the PC to an 2 day old recovery point. After recovering windows update worked again and the old COMPONENT file was in the config folder, with the problem that I couldn't copy the file to the desktop and so on.
I hope I could help you with my explanation.

 

[Sysnative Windows Update]

1. Click on the Start button and in the search box, type Command Prompt.
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each



vssadmin list shadows >1 && notepad 1


4. Notepad will open, please copy the contents from it and paste them into your next post.

 

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Hello,
here is the resulat from the command prompt.

vssadmin 1.1 - Verwaltungsbefehlszeilenprogramm des Volumeschattenkopie-Dienstes
(C) Copyright 2001-2005 Microsoft Corp.

Inhalte der Schattenkopiesatzkennung: {a0ff5d3d-76ae-4d6d-9607-3b13242e6f50}
1 Schattenkopie war(en) enthalten bei der Erstellungszeit: 04.09.2017 07:54:39
Schattenkopienkennung: {16cdb3e3-1351-4d3f-b8f6-4dd1af1a25c4}
Urspr�ngliches Volume: (C:)\\?\Volume{215e9d58-3b0b-11df-b352-806e6f6e6963}\
Schattenkopievolume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4
Quellcomputer: Lager-Win7.holtec.local
Dienstcomputer: Lager-Win7.holtec.local
Anbieter: "Microsoft Software Shadow Copy provider 1.0"
Typ: ClientAccessibleWriters
Attribute: Permanent, Clientzug„nglich, Keine automatische Freigabe, Differenziell, Automatisch wiederhergestellt

 

[Sysnative Windows Update]

I'm afraid you're going to have to do a Repair Install. Your COMPONENTS hive is not present, and that means we are not able to help you. If you need instructions: In-Place Upgrade Install Windows (Windows 7 / Vista)
If you have any further questions, do not hesitate to post back.

Good luck,
Mihael

 

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OK, I will try it. Thanks a lot for your work.