[SOLVED] [Win7SP1 x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Please zip the files CbsPersist_<datetime>.cab in the folder C:\Windows\Logs\CBS and attach it to your next reply.
Note: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the download link.
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.


  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the
    myjIXnC.png
    SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Some more errors here, then! Thanks!
==============
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-09-29 22:14:34.473
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at D:\00Work\Netstuff\SFCFixScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.


Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\8824012da1a4a30a25c9a1198f58a4dc6e05e5d4cda4e7514b5f516d1901840c.
Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\8b6809c38f2..c791977eb1e_31bf3856ad364e35_6.1.7601.23572_66518a604d362cf9.
Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_8b6809c38f2fba9a035a9c791977eb1e_31bf3856ad364e35_6.1.7601.23572_none_66518a604d362cf9.


Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\8824012da1a4a30a25c9a1198f58a4dc6e05e5d4cda4e7514b5f516d1901840c with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\8b6809c38f2..c791977eb1e_31bf3856ad364e35_6.1.7601.23572_66518a604d362cf9 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_8b6809c38f2fba9a035a9c791977eb1e_31bf3856ad364e35_6.1.7601.23572_none_66518a604d362cf9 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 25 datablocks.
Finish time: 2017-09-29 22:14:35.386
Script hash: qS0oZpRLAepg4S9/uRMhTQiV1wUlnsaWR+TaOvlJxR8=
----------------------EOF-----------------------
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Follow the instructions below.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.


Option#2 (only if you are unable to follow the previous instructions)


  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Capture.JPG

Thanks I just did that and it just came up with: The update is not applicable to your computer.
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Install Update with DISM

  1. Copy the .MSU file downloaded in the previous post to a convenient location (such as C:\temp).
  2. Click on the Start button and in the search box, type Command Prompt
  3. When you see Command Prompt on the list, right-click on it and select Run as administrator
  4. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb3212646-x64_a94cf69326099fb121cdd7daf9dfc558f740afb8.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3212646-x64.cab
  5. You should receive the message:
    The operation completed successfully.
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post.
  9. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

No errors. It didn't prompt me to restart, but I haven't yet....
==========================

Adding d:\00Work\Netstuff\Temp\WSUSSCAN.cab to Extraction Queue
Adding d:\00Work\Netstuff\Temp\Windows6.1-KB3212646-x64.cab to Extraction Queue
Adding d:\00Work\Netstuff\Temp\Windows6.1-KB3212646-x64-pkgProperties.txt to Ext
raction Queue
Adding d:\00Work\Netstuff\Temp\Windows6.1-KB3212646-x64.xml to Extraction Queue


Expanding Files ....
Progress: 1 out of 4 files
Expanding Files Complete ...
4 files total.


D:\00Work\Netstuff\Temp>dir
Volume in drive D is D_DRIVE
Volume Serial Number is 6233-721A


Directory of D:\00Work\Netstuff\Temp


30/09/2017 12:33 <DIR> .
30/09/2017 12:33 <DIR> ..
06/01/2017 15:14 552 Windows6.1-KB3212646-x64-pkgProperties.txt
06/01/2017 15:11 149,736,448 Windows6.1-KB3212646-x64.cab
06/01/2017 15:14 453 Windows6.1-KB3212646-x64.xml
06/01/2017 15:22 265,134 WSUSSCAN.cab
4 File(s) 150,002,587 bytes
2 Dir(s) 59,356,123,136 bytes free


D:\00Work\Netstuff\Temp>DISM.exe /Online /Add-Package /PackagePath:.\windows6.1-
kb3212646-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~
~7601.23642.1.0
[==========================100.0%========================= ]
The operation completed successfully.


D:\00Work\Netstuff\Temp>
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Good. Check Windows Update again and report the result.
If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Oops - please ignore my previous post. I am just running WIndows update again now and will if necessary run SFC scan. It appears 1 update installed OK - so I am just checking the other! Will report back soon! Thanks again!
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Oops - please ignore my previous post. I am just running WIndows update again now and will if necessary run SFC scan. It appears 1 update installed OK - so I am just checking the other! Will report back soon! Thanks again!
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

OK - This is a lot better, but one update would still not install - here is the CBS.log and a screenshot. CBS.LOG got a lot bigger this time!

CBS.zip - Google Drive

Capture.JPG
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Install the following update:

Install Update with DISM

  1. Download the update here: http://download.windowsupdate.com/d..._715d60359fbeb0958e1438e7ed524c79668e0c69.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb2952664-v21-x64_715d60359fbeb0958e1438e7ed524c79668e0c69.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb2952664-v21-x64.cab
  6. You should receive the message:
    The operation completed successfully.
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
Re: [Win x64] Ongoing Windows Update issues-Updates always fail-Error 80073701

Fantastic! I have now installed the 2 updates without errors and it all seems to be up to date! I am impressed with your knowledge and expertise in diagnosing this problem! I have made a donation!
 
Great. Thanks for your donation. :thumbsup2:
As this issue is solved you may remove all the logfiles we made during this thread to clean up.

All the best.
 
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