[SOLVED] [Win7SP1 x64] Win.update hanging. Installed updates empty. Windows features box empty

Hi BrianDrab,

I've tried the smaller file but it stills seems to be hanging.

When I check the fixlog I notice the last entry is also the last entry in the fixlist, but the farbar green loader never stops (after waiting 10 minutes).

Fixlog attached

Thanks
 

Attachments

Same again, it just hangs up and has ***************** printed as the last line.
I've just tried with one line instead and did the same thing...
 
OK, time to get to the bottom of it. Please do the following.

Retrieve Components/Software Hives
Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form.
  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE.
  • Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right click on these files on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBack program now.
 
BrianDrab said:
Has anyone ever messed with the registry on this machine?

No not that I'm aware of.
I tried the latest file but farbar hung up again.
I notice quite a few file not found log entries at the end of the file maybe thats something to do with it?

What about running farbar in safe mode.
Are there any other programs which I can use instead of farbar to run the fixlist?

Fix log attached.
Click to expand...
 

Attachments

Hmmm, please do the following. I'd like to try something else before we try in Safe Mode.

Step#1 - Export CBS Registry Key

  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file CBS (with no file extension) and save it to your Desktop.



Once done please upload this file via Dropbox or One Drive or SendSpace.
 
Unfortunately there are too may errors to surgically fix.

Code: 
 Found 18500 errors
  CBS Watchlist Package Missing Total count: 681
  CBS Watchlist Component Missing Total count: 17819

I think your only option without wiping your machine is to do a repair install. You will need the Windows 7 with SP1 media (i.e. CD/DVD) and you can follow the instructions at the following link. All programs and data will remain intact if you do this and the potential for data loss is slim but as always, make sure you have a backup of any critical data. I'm sorry we couldn't do more.

Repair Install - Windows 7 Help Forums
 
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