[SOLVED] Windows 10 and 11 update Error

[K_Wakeman]

Hi,

I'm currently running Windows 10 Version 21H1 (OS Build 19043.1288). I've been unable to perform any updates to windows 10, and when I try to install the windows 11 update I get a similar failed message (0x800700c1).

When I run SFC /Scannow I receive the following message

Windows Resource Protection could not start the repair service.

Similarly when I run Dism /Online /Cleanup-Image /RestoreHealth I receive:

[===========================84.9%================= ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I followed the steps outlined in the thread and am hoping someone could help me solve this

Thank you!

 

[Windows Update Bot]

Hi @K_Wakeman,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[K_Wakeman]

Excited that this forum exists, and apologies for pestering but was checking in to see if someone had an update on anything I could possibly try or if there was some missing in my post/additional information that needed to be provided for further assistance.

Thank you,

Kyle

 

[Maxstar]

Hi and welcome to Sysnative,

I was just preparing a fix...

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[K_Wakeman]

Thank you so much!

Unfortunately still getting some errors. When I run the DISM command:

Image Version: 10.0.19043.1288

[===========================84.9%================= ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


Ive attached the Txt document and CBS Log for your review.

Thank you again!

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[K_Wakeman]

Received this

Image Version: 10.0.19043.1288

[===========================84.9%================= ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[K_Wakeman]

Great this time it completed

Image Version: 10.0.19043.1288

[===========================84.9%================= ]
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

 

[Maxstar]

Great, since this is an pretty old (EOL) build I would suggest to update to Windows 10 22H2 first using the following tool.

Download the

Windows 10 Update Assistant to your desktop.

• Right-click on Windows10Upgrade9252.exe and select the option: Run as administrator.
• Press the Update now button, click after the compatibility check on Next.
• The Update Assistant will now download the latest Feature Update.
• After verifying the download, the Feature Update will be installed.
• When this process is ready, click on the Restart now button to complete the installation.

 

[K_Wakeman]

Thank you so much!!! Absolutely worked and everything updated! Leaving a donation now.

Thank you again!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved and thank you very much for your donation to Sysnative..