Windows 10 corrupt files when running SFCfix

[zcomputerwiz]

From what I found with that error code, it may mean that Office 2010 is unable to find the original source files.
Was Office 2010 installed from a disc?

 

[Ania]

Hi, originally my Laptop came with Windows 8 and Office 10 with a free update to Windows10 and office 2013, that's exactly where I am now. I'm not sure if the original files are still on this PC with the upgrades.

 

[zcomputerwiz]

Please download and run this installer: Download Visual Studio 2010 Tools for Office Runtime from Official Microsoft Download Cente
Let me know if the installation is successful or if you get any errors.

 

[Ania]

Hi,

thank you, it wont download more than 19%

 

[Ania]

Hi,

it eventually made 100% download but wont install as it asks for a disk which i do not have as it was an upgrade. See attachments

what now?

 

[zcomputerwiz]

Good. We are getting closer.

Download and run this installer: http://download.microsoft.com/download/A/8/0/A80747C3-41BD-45DF-B505-E9710D2744E0/vcredist_x64.exe
It is the Microsoft Visual C++ 2010 x64 Redistributable v10.0.40219 that is shown in the screenshot.

 

[Ania]

Yeah we are but this one didn't repair as it is still asking for a disk:

 

[Ania]

I can't even get into my PC now, it keeps wanting to repair and cannot, I'm stuck on a HP diagnostic blue page, cannot get in

 

[Ania]

What do I do now as I cannot get into Windows at all

 

[Ania]

I managed to do a cold restart, all plugs out and battery, managed to get into window and my word, it is sooooo slow and non responsive, what went wrong from yesterday when the PC was running beautifully? I am running a sfcFix scan now so will post text as I'm puzzled with what has happened after all the fixes yesterday, it worked quick and beautifully

 

[Ania]

Hi there,

just finished SFCFix and all of a sudden I have three corrupt files??? it was perfect last night and I did nothing except switch off and when I switched on tonight I got the repair screen??? so not sure what is up. here is the SFCfix text:

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-04 18:58:36.957
Microsoft Windows 10 Build 10586 - amd64
Not using a script file.







AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-iSCSI_Initiator_UI and file iSCSI Initiator.lnk. File is reported as corrupt by SFC.
CORRUPT: iSCSI Initiator.lnk of component Microsoft-Windows-iSCSI_Initiator_UI.


WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (64-bit).lnk. File is reported as corrupt by SFC.
CORRUPT: ODBC Data Sources (64-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.


WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (32-bit).lnk. File is reported as corrupt by SFC.
CORRUPT: ODBC Data Sources (32-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.







SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 3
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.







Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 31 datablocks.
Finish time: 2016-02-04 19:23:35.727
----------------------EOF-----------------------

 

[zcomputerwiz]

That is interesting.

I'd like to check the SMART stats on your disk.

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

• Download GSmartControl and save it on your Desktop;
• Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
• Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
• Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);
  
  

 

[Ania]

Wow you have just given me a technicians job; lol. how do I know my drive from extraction?

 

[zcomputerwiz]

If you post a screenshot I can find it for you :)

 

[Ania]

sorry I'm totally lost following the instructions

 

[Ania]

Hey you go. Got it eventually.

 

[zcomputerwiz]

Very good.

Uninstall Program Using FixIt

1. Please download and run the Microsoft Install / Uninstall Fix-It: http://go.microsoft.com/?linkid=9779673
2. Accept the terms of use.
3. Select Detect problems and apply fixes for me from the dialog box when Fix It starts.
4. Select Uninstalling when prompted for the type of help you need.
5. Select the program you wish to uninstall (Microsoft Visual C++ 2010 x64 Redistributable v10.0.40219) from the list and click the Next button.

 

[Ania]

Ok rthanks, done that and this is what the report says, see attached. What next? will the update update now? must I try? thanks for your help once again.

 

[Ania]

Wow it updated perfectly, thank you. does that mean my PC is fixed?

 

[zcomputerwiz]

Yes, try to install the Windows Update again.

Let me know what the code is if you get an error.