Windows 10 Enterprise for Virtual Desktops 22H2 19045.4170 update KB5040525 fails, Error (0x800f0831)
- Thread starter Ctech
- Start date
Export SBS (SideBySide) hive
- Click on the Start button and type regedit
- When you see regedit on the list, right-click on it and select Run as administrator.
- When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide - Once selected, click File > Export....
- Change the Save as type: to Registry Hive Files (*.*).
- Name this file SideBySide (with no file extension) and save it to your Desktop.
- Right-click on the saved file and choose Send > Compressed (zipped) Folder.
- Attach the .ZIP file to your next post.
- If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Hi,
Please upload a new copy of the COMPONENTS hive as well
Upload your COMPONENTS hive.
Please upload a new copy of the COMPONENTS hive as well
Upload your COMPONENTS hive.
- Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
- Please copy this file to your desktop.
- Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
- Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
- If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Hi,
Here's the next fix.
Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
Aftewards attempt to update. If it fails attach a new copy of the CBS logs.
Here's the next fix.
Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
- Save any work you have open, and close all programs.
- Download the attachment SFCFix.zip and save it to your desktop.
- Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Post the logfile (SFCFix.txt) as attachment in your next reply.
Aftewards attempt to update. If it fails attach a new copy of the CBS logs.
Hi,
Please run the following command in an elevated prompt and copy paste the result in your next post.
Please run the following command in an elevated prompt and copy paste the result in your next post.
Code:
certutil -hashfile C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-p..21h1-ekb-deployment_31bf3856ad364e35_10.0.19041.3693_none_2fac65988b4ad597.manifest SHA256
Hi,
Which error do you see in the Windows Update settings screen? 0x800f0984 or 0x800736b3?
Which error do you see in the Windows Update settings screen? 0x800f0984 or 0x800736b3?
Please attempt to update again with Process Monitor running.
Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the capture icon (CTRL +E) on the toolbar as shown below.
4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer | Send Large Files Fast - Up To 2GB Free and provide the link.
6. Upload also the latest CBS log for the time stamps.
Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the capture icon (CTRL +E) on the toolbar as shown below.
4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer | Send Large Files Fast - Up To 2GB Free and provide the link.
6. Upload also the latest CBS log for the time stamps.
Hi,
Here's the next fix, afterwards try to update again with Process Monitor running. If it fails attach a new copy of the CBS logs and the *.PML trace file.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
Here's the next fix, afterwards try to update again with Process Monitor running. If it fails attach a new copy of the CBS logs and the *.PML trace file.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
- Save any work you have open, and close all programs.
- Download the attachment SFCFix.zip and save it to your desktop.
- Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Post the logfile (SFCFix.txt) as attachment in your next reply.
Hi,
Warning: This fix was written specifically for this system. Do not run this fix on another system.
Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
- Save any work you have open, and close all programs.
- Download the attachment SFCFixScript.txt and save it to your desktop.
- Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Post the logfile (SFCFix.txt) as attachment in your next reply.
Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
Hi,
Here's the next fix.
Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Here's the next fix.
Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
- Save any work you have open, and close all programs.
- Download the attachment SFCFixScript.txt and save it to your desktop.
- Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Post the logfile (SFCFix.txt) as attachment in your next reply.
Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
Next fix:
Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
- Save any work you have open, and close all programs.
- Download the attachment SFCFixScript.txt and save it to your desktop.
- Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Post the logfile (SFCFix.txt) as attachment in your next reply.
Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealthHas Sysnative Forums helped you? Please consider donating to help us support the site!