Windows 10 - mail or calendar

[HHC]

Hi again


Thank you for your detailed answers. (Very nice)

Intel 945G drivers
For the Intel 945G graphics driver, I was surprised to find that late November 2013 is going to be the most recent 64-bit driver available. You can download the driver directly from Intel. Here's the link:
https://downloadcenter.intel.com/do...or-Driver-for-Windows-7-64-exe-?product=81526

The driver says that it's for 64-bit Windows 7 - since there aren't any others to be found on the Intel site, it looks like that is the most recent.

Try not to download drivers from any sites other than your computer manufacturer's site, the device manufacturer's site, or Microsoft. Most of the download sites have "tag along" downloads or "driver utilities" that are going to do more harm than good. The most recent Intel driver on the site you mentioned was for 2009 (the original date for the first version). Ugh.

We'll hope that the slightly-newer driver will reduce the graphics driver errors in EventViewer (& help with overall performance & stability).

Uninstallers
It looks like the "Registry Backup and Restore" module from AceLogix might have arrived either on its own, or as part of "Ace Utilities" ... since you have downloaded some third-party utilities: if the utilities came from generic download sites, you might have acquired more than expected (some sites add their own extra "tag-alongs" to the download). See if you can find Ace Utilities or any entries showing AceLogix in Control Panel's "Programs and Features" - you can uninstall it from there. When we're done with the troubleshooting, if you'd like you can re-run the SysNative info collector, and hopefully the info will have improved quite a lot. [.... P.S. the Ace module "Registry Backup and Restore" has the same name as a module in a different collection of utilities - from a different vendor - called "Registrar Registry Manager" ....]

Windows Update & Windows Defender
The error you saw for Windows Update that mentions Windows Defender usually happens when Defender has already started to download and install the latest updates. It's usually not a real problem (since the update finishes, and works). But Windows Defender probably shouldn't need to run on your computer, since you have Norton Security. I'm surprised the Norton Security didn't disable Windows Defender when Norton was installing the first time. Norton is a very "strict dude" - it scans everything for everything: so Windows Defender is redundant - and can cause system performance issues when both Windows Defender and Norton are trying to scan the same thing at the same time. You can turn off Windows Defender's "real-time protection" permanently, since you have Windows 10 Pro, by using Group Policy Editor. Here's how:
1) Click or tap on the Windows 10 Start Menu icon
2) Type gpedit.msc and press Enter on your keyboard.
3) If prompted, select Allow.
4) Navigate through the menus = Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Windows Defender.
5) In the Windows Defender section, you should find the policy Turn off Windows Defender --- double-click on that.
6) In the window that opens, set the state of the policy to Enabled.
7) Click OK to exit.

Since Norton Security monitors your system for all sorts of changes, you should be better off without Defender getting in the way. If you ever need to re-enable Windows Defender (for example, if you stop using Norton for some reason) simply revisit Group Policy Editor's Windows Defender section, and set the "policy state" to disabled or not configured. That will restore Windows Defender to its default configuration.

Diagnostics
Very glad to hear that the hard drive tested well. If you need a good source for MemTest86+, it is included on the free bootable utility CD called the "UBCD" ("ultimate boot CD") ... I've used these CDs for years and years: so long as you download them directly from Ultimate Boot CD - Overview --- it should be malware-free and "tag-along" free --- [Never pay for a UBCD: it is open-source, so if any site charges for it - they are violating the open-source license (and are likely a dodgy site if so).]
_______________

Current Status
Since the DISM and SFC /scannow file system commands completed successfully --- that's good news. The fact that Windows Updates completed successfully is also good news. Do the Mail and Calendar apps open successfully yet?

If not, the procedure I posted a link to in post #10 of this thread might work this time (since you've cleaned up much of the component files). That link takes you to a thewindowsclub.com guide to reinstalling only the Windows Communications apps (Mail, People, Calendar).

I'm hoping that most all other apps and programs are now working OK?

.... I'll stay tuned.

I downloaded the driver from the site you suggested but, while installing, found that newer version of driver is already existing in my system. So no new driver is needed.
Removed RRR of Aceogix
Removed Windows Defender with the steps you suggested
Reinstallation of only windows Communication apps didn't work. On typing the command through powershell nothing takes place and original line reappears.
Fresh Zipped file is dropped in a Dropbox. Here is a link.
Dropbox - SysnativeFileCollectionApp.zip

 

[OldGrayGary]

Hi again

I've been looking at your latest error logs ...

Disk Errors
On March 31st, around 5:30 in the evening, your error logs exploded with hundreds and hundreds of disk errors "during a paging operation" on Hardisk\DR1 .... which I believe is your external USB Transcend drive. You mentioned testing the Seagate - did you also test the Transcend? Might test it again, just to be sure. These errors aren't necessarily as bad as errors returned from diagnostics, but they are worth investigating, especially when so many happen all at once. If the drive is fairly small, make sure that it isn't out of free space.

Bios Time & Date
I'm not used to seeing messages about Windows syncing its time to the hardware clock, it is more common that the Windows clock (time and date) synchronize with an Internet server (there is a Windows server that usually is the default one, though that setting can be changed). If you do have your Windows time & date set to sync to your Bios time and date, change that setting to use an Internet server. Might check that your Bios time & date are set correctly too - it was resetting so often, I'm guessing it was happening whenever the system was powered on or restarted.

BSODs
I'm concerned that you have more BSOD errors in this log. There are four new events, all of them happened recently, over just five days. Can you check in Event Viewer's "Critical" and "Error" categories (in the "Summary of Administrative Events" window) and have a look for the blue screen errors? And post some of the details here? Your recent logs are so large that it is hard to find individual errors in the avalanche of information.

.... that's most of what I've noticed so far ....

 

[HHC]

Hi again

I've been looking at your latest error logs ...

Disk Errors
On March 31st, around 5:30 in the evening, your error logs exploded with hundreds and hundreds of disk errors "during a paging operation" on Hardisk\DR1 .... which I believe is your external USB Transcend drive. You mentioned testing the Seagate - did you also test the Transcend? Might test it again, just to be sure. These errors aren't necessarily as bad as errors returned from diagnostics, but they are worth investigating, especially when so many happen all at once. If the drive is fairly small, make sure that it isn't out of free space.

Bios Time & Date
I'm not used to seeing messages about Windows syncing its time to the hardware clock, it is more common that the Windows clock (time and date) synchronize with an Internet server (there is a Windows server that usually is the default one, though that setting can be changed). If you do have your Windows time & date set to sync to your Bios time and date, change that setting to use an Internet server. Might check that your Bios time & date are set correctly too - it was resetting so often, I'm guessing it was happening whenever the system was powered on or restarted.

BSODs
I'm concerned that you have more BSOD errors in this log. There are four new events, all of them happened recently, over just five days. Can you check in Event Viewer's "Critical" and "Error" categories (in the "Summary of Administrative Events" window) and have a look for the blue screen errors? And post some of the details here? Your recent logs are so large that it is hard to find individual errors in the avalanche of information.

.... that's most of what I've noticed so far ....

Okay, I'll go through in next couple of days and let you know. Meantime I tried to install communication System suggested by thewindowsclub. Entered through powershell as administrator, I got the prompt C:\Windows\System32> and I clicked the command 'Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online'. Nothing happens and C:\Windows\System32> is back. I simply typed Exit to come out. This is just for your information.

 

[HHC]

Hi again

I've been looking at your latest error logs ...

Disk Errors
On March 31st, around 5:30 in the evening, your error logs exploded with hundreds and hundreds of disk errors "during a paging operation" on Hardisk\DR1 .... which I believe is your external USB Transcend drive. You mentioned testing the Seagate - did you also test the Transcend? Might test it again, just to be sure. These errors aren't necessarily as bad as errors returned from diagnostics, but they are worth investigating, especially when so many happen all at once. If the drive is fairly small, make sure that it isn't out of free space.

Bios Time & Date
I'm not used to seeing messages about Windows syncing its time to the hardware clock, it is more common that the Windows clock (time and date) synchronize with an Internet server (there is a Windows server that usually is the default one, though that setting can be changed). If you do have your Windows time & date set to sync to your Bios time and date, change that setting to use an Internet server. Might check that your Bios time & date are set correctly too - it was resetting so often, I'm guessing it was happening whenever the system was powered on or restarted.

BSODs
I'm concerned that you have more BSOD errors in this log. There are four new events, all of them happened recently, over just five days. Can you check in Event Viewer's "Critical" and "Error" categories (in the "Summary of Administrative Events" window) and have a look for the blue screen errors? And post some of the details here? Your recent logs are so large that it is hard to find individual errors in the avalanche of information.

.... that's most of what I've noticed so far ....

Okay, I'll go through in next couple of days and let you know. Meantime I tried to install communication System suggested by thewindowsclub. Entered through powershell as administrator, I got the prompt C:\Windows\System32> and I clicked the command 'Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online'. Nothing happens and C:\Windows\System32> is back. I simply typed Exit to come out. This is just for your information.

Here is dropbox link for your perusal

Dropbox - Seatools.docx

 

[OldGrayGary]

Quick note: see if you can find diagnostics for your Transcend model - from Transcend's support website. I'm not certain how accurate SeaTools will be for your USB external....

The Seagate drive's results looked good, as you mentioned. That's a plus!

 

[OldGrayGary]

P.S. ... two more things:
1) See if your computer is set to "automatically restart" after a system STOP error ("BSOD") ...right-click Windows Start Menu icon, select System, select Advanced System Settings, from the Advanced tab - in the Startup and Recovery section - select Settings, and in the System Failure section, remove the checkmark from "automatically restart". If you see any new STOP errors or blue screens, let us know.
2) Create a new user, and test if Mail and Calendar work in that new profile.

 

[HHC]

Quick note: see if you can find diagnostics for your Transcend model - from Transcend's support website. I'm not certain how accurate SeaTools will be for your USB external....

The Seagate drive's results looked good, as you mentioned. That's a plus!

I downloaded and installed Transcend SSD Scope from website SSD Scope - Support & Download
On installing and running, it is asking 'Please make sure your SSD is connected to a SATA or USB Interface' How to make it sure? Without it, SSD Scope will not teest any further. Brief me all the steps to be taken and tests to be conducted.

Secondly, after posting my replies, it takes several attempts to send the reply. Is there any other method of communicating with you? This problem was never there earlier.

 

[HHC]

P.S. ... two more things:
1) See if your computer is set to "automatically restart" after a system STOP error ("BSOD") ...right-click Windows Start Menu icon, select System, select Advanced System Settings, from the Advanced tab - in the Startup and Recovery section - select Settings, and in the System Failure section, remove the checkmark from "automatically restart". If you see any new STOP errors or blue screens, let us know.
2) Create a new user, and test if Mail and Calendar work in that new profile.

Automatic Restart - Checkmark is removed as suggested. If any blue screen or stop errors are seen, you'll be contacted.


Create a new user, and test if Mail and Calendar work in that new profile - I've not understood. When I can't access Mail and Calendar, how to create New user. Brief me with steps.


Can I give a try using Powershell as administrator to remove Mail and calendar (if installed) using following commands and then reinstall?


1. Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage


2. Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”

 

[OldGrayGary]

Hi again

For the USB Transcend drive testing program, all you have to do is make sure your drive is connected (to a working USB port on your computer). If the Transcend drive testing program can't find the drive - try powering off the computer, and plugging the Transcend into a different USB port - restart the computer, and see if the Transcend drive testing program can find the drive. If not, repeat those steps again, using different USB ports. If it never finds the drive - that would be very strange, especially if the drive shows up OK in File Explorer in Windows 10, and if you can see all the files on the drive. Double-check that you have the right version of the Transcend drive testing program (compatible with 64 bit Windows 10)....

To create a new user:
1) Click the Windows 10 Start Menu icon
2) Select Settings
3) Select Accounts
4) Select Family & other users
5) In the "Other Users" section, select "Add someone else to this PC"
The accounts app will then ask you how this person signs in to the PC.... If you'd like, you can use your own sign-in email, or create a new Microsoft account, if you would like to switch to the new account if it works better than your original account (in other words, if mail and calendar work again).

I'll check in after work tomorrow.

P.S. ... ooops: sorry, I didn't answer your last question. If you want to try the re-install of Mail and Calendar using PowerShell commands, first wait and see if the new account is able to start and use Mail and Calendar successfully. If Mail and Calendar (and everything else as well) work OK in the new user account, I'd recommend moving your documents & such to the new account, and not to try any further re-installing of those two programs. ("If it works, don't fix it").

 

[HHC]

Hi again

For the USB Transcend drive testing program, all you have to do is make sure your drive is connected (to a working USB port on your computer). If the Transcend drive testing program can't find the drive - try powering off the computer, and plugging the Transcend into a different USB port - restart the computer, and see if the Transcend drive testing program can find the drive. If not, repeat those steps again, using different USB ports. If it never finds the drive - that would be very strange, especially if the drive shows up OK in File Explorer in Windows 10, and if you can see all the files on the drive. Double-check that you have the right version of the Transcend drive testing program (compatible with 64 bit Windows 10)....

To create a new user:
1) Click the Windows 10 Start Menu icon
2) Select Settings
3) Select Accounts
4) Select Family & other users
5) In the "Other Users" section, select "Add someone else to this PC"
The accounts app will then ask you how this person signs in to the PC.... If you'd like, you can use your own sign-in email, or create a new Microsoft account, if you would like to switch to the new account if it works better than your original account (in other words, if mail and calendar work again).

I'll check in after work tomorrow.

P.S. ... ooops: sorry, I didn't answer your last question. If you want to try the re-install of Mail and Calendar using PowerShell commands, first wait and see if the new account is able to start and use Mail and Calendar successfully. If Mail and Calendar (and everything else as well) work OK in the new user account, I'd recommend moving your documents & such to the new account, and not to try any further re-installing of those two programs. ("If it works, don't fix it").

Followed the steps suggested by you to open new account - it made no difference. I've even removed my old e-mail accounts.
Transcend Testing program - Still not detecting drive. The program, I downloaded is compatible to Windows 10 and no other downloadable program is available on the website, I mentioned earlier

 

[OldGrayGary]

Hi again

Strange that the Transcend's diagnostics can't find their own drive. Can you still see and access the files on the Transcend from File Explorer in Windows 10? If you check on your hard drives and partitions in Disk Management, does the Transcend drive show as "Healthy"?

Disk Management
To get to "Disk Management":
1) Right-click the Windows 10 Start Menu icon
2) Select Computer Management
3) Select Disk Management

If it shows up as healthy you can view and open files on the drive while in Windows Explorer: try checking on the Transcend website to make sure that the version of the diagnostics includes your model drive. If not, see if another version that includes your model is available.

The reason I'm recommending the diagnostics on the Transcend be so thorough is because there were a lot of errors in your error logs concerning that drive "error during paging operation" ... and it would be nice to test the drive, so that we know whether the problem was just temporary, or if the drive might have something going wrong.

New account
You mention that the creating a new account method didn't help. Were you at least able to successfully create a different account? If not, did you see an error message? If you were able to successfully create a new user, but Mail and Calendar didn't work in the new account, then you can go ahead and remove the new user. It was just as a test (it would have helped if your current trouble was caused by a corrupt user profile).

Since none of the quick-fix tries have worked, you can go ahead and try the PowerShell commands that remove and then reinstall the apps.

Let us know how it goes.

 

[HHC]

Hi again

Strange that the Transcend's diagnostics can't find their own drive. Can you still see and access the files on the Transcend from File Explorer in Windows 10? If you check on your hard drives and partitions in Disk Management, does the Transcend drive show as "Healthy"?

Disk Management
To get to "Disk Management":
1) Right-click the Windows 10 Start Menu icon
2) Select Computer Management
3) Select Disk Management

If it shows up as healthy you can view and open files on the drive while in Windows Explorer: try checking on the Transcend website to make sure that the version of the diagnostics includes your model drive. If not, see if another version that includes your model is available.

The reason I'm recommending the diagnostics on the Transcend be so thorough is because there were a lot of errors in your error logs concerning that drive "error during paging operation" ... and it would be nice to test the drive, so that we know whether the problem was just temporary, or if the drive might have something going wrong.

New account
You mention that the creating a new account method didn't help. Were you at least able to successfully create a different account? If not, did you see an error message? If you were able to successfully create a new user, but Mail and Calendar didn't work in the new account, then you can go ahead and remove the new user. It was just as a test (it would have helped if your current trouble was caused by a corrupt user profile).

Since none of the quick-fix tries have worked, you can go ahead and try the PowerShell commands that remove and then reinstall the apps.

Let us know how it goes.

All files stored in any drive including Transcend can be accessed by me through explorer (or earlier through Total Commander), No problem was ever faced by me in this regard. All drives including transcend have been shwn as healthy by Disc Management. Mine is 'Storejet' model and quite old and it is not compatible with SSD Scope downloaded by me. That was the reason the drive was not detected. I searched few websites and found that SSD scope is never introduced by Transcend for my model


[h=1]My Model - Transcend StoreJet 2.5 Mobile 160GB USB 2.0 2.5" External Hard Drive TS160GSJ25M[/h]previous website - SSD Scope - Support & Download
Website for my model - Transcend Elite - Support & Download (from this site I've downloaded one compatible program Transcendelite. What does it do? Is it same as SSD Scope? Can I run it? Please check and suggest me.) I'll give a try by un-installing and reinstalling Mail & Calendar and let you know in next posting.

 

[OldGrayGary]

Hi again

That link to the Transcend diagnostic for your StoreJet model looks good. My site scanner flags it as OK, and all the information there from Transcend says it should work with your drive.

The notes also show that it is compatible with Windows 10. I'm looking forward to see what that diagnostic says about the external: it should remove it from our list of possible causes if it passes the diagnostics OK.

Can I guess that you have had no "Blue Screen" errors in the last week or so?

And when you mentioned that creating a new user had no effect - I am assuming you mean that the new user account was created OK, but that Mail and Calendar didn't work at all? (as has been the longstanding trouble)...

If we don't make any progress even after we've checked/restored the health of your system image & components, and if all the hardware tests OK, since you have the latest "build" of Windows 10, you could try an in-place re-install of Windows 10, which keeps your personal data as-is, and retains your installed programs. You'd want to create a Windows 10 DVD using the Media Creation tool on the Microsoft Windows website, so that you'll get the latest build onto the DVD (so it will match yours) .... Here in the U.S. it's available on the Microsoft Windows 10 website ... I'm having a little trouble finding the site for India.... You might have better luck searching from your end. Basically, you download the .iso file for the same version (Home, Pro, etc.) and bit-depth (64 bit, usually) and then 'burn' the .iso file "as an image" onto a DVD.

The steps for trying an in-place re-install of Windows 10 can be found here:
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
_______________

But before you go to the reinstall, you could try the PowerShell method one more time: perhaps you'd have better luck since everything but Mail and Calendar are working well at the moment.

 

[HHC]

Hi again

That link to the Transcend diagnostic for your StoreJet model looks good. My site scanner flags it as OK, and all the information there from Transcend says it should work with your drive.

The notes also show that it is compatible with Windows 10. I'm looking forward to see what that diagnostic says about the external: it should remove it from our list of possible causes if it passes the diagnostics OK.

Can I guess that you have had no "Blue Screen" errors in the last week or so?

And when you mentioned that creating a new user had no effect - I am assuming you mean that the new user account was created OK, but that Mail and Calendar didn't work at all? (as has been the longstanding trouble)...

If we don't make any progress even after we've checked/restored the health of your system image & components, and if all the hardware tests OK, since you have the latest "build" of Windows 10, you could try an in-place re-install of Windows 10, which keeps your personal data as-is, and retains your installed programs. You'd want to create a Windows 10 DVD using the Media Creation tool on the Microsoft Windows website, so that you'll get the latest build onto the DVD (so it will match yours) .... Here in the U.S. it's available on the Microsoft Windows 10 website ... I'm having a little trouble finding the site for India.... You might have better luck searching from your end. Basically, you download the .iso file for the same version (Home, Pro, etc.) and bit-depth (64 bit, usually) and then 'burn' the .iso file "as an image" onto a DVD.

The steps for trying an in-place re-install of Windows 10 can be found here:
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
_______________

But before you go to the reinstall, you could try the PowerShell method one more time: perhaps you'd have better luck since everything but Mail and Calendar are working well at the moment.

TranscendElite is just a tool for Data Management. It seems helpful for Backup, Restore, Encrypt/Decrypt, Sync, Bookmark Sync, Cloud, Locking PC etc. So diagnostic for external cannot be sent with this tool.


In last one week, there was just one blue screen error this morning only, when I was trying to post my reply on Sysnative forum. The windows black screen warning suggested the error with display drivers. On restarting, things were back to normal.


There were no problem in creating a new user's account. Only thing I had to remove my two old accounts. This new account took place as administrator of it's own. Mail and Calendar didn't work. I've now, removed the account and my name, appeared, of it's own as administrator.


The term AppxPackage was not recognised while running powershell as administrator. Mail & Calendar couldn't be uninstalled. This is the website from where I got the command. How to Uninstall Windows 1’s Built-in Apps (and How to Reinstall Them)

 

[OldGrayGary]

Hi again

If you happened to copy down the Blue Screen error message, could you post it here? If you didn't, it should have an entry in Event Viewer, look for Critical Errors & Errors in the "Summary of Administrative Events" window that show the same time as the Blue Screen occurred. If you find the error in there, you can then post it here.

Interesting that you said that the last crash mentions the graphics driver. Just to see, you could uninstall your video card drivers & then see what Windows 10 automatically re-installs on the next reboot.

It is so crazy when we can't find decent diagnostics for our hard drives, huh! Trying to test some of the Toshiba model drives is maddening also. It looks like a generic test might be all that is available. If I have a chance, I'll look around for a compatible diagnostic tomorrow.

I'm a little concerned about the ongoing blue screen activity. If you can find the error message, that might give us a helpful clue.

If you want to give the PowerShell method another try, see if the guide at the AskVG website helps a bit more. It has a procedure that helps you determine the exactly correct location of the apps you want to reinstall, so that you can copy that location into the PowerShell command that reinstalls the app. Here's that guide:
[Guide] How to Reinstall All Default Built-in Apps in Windows 1 - AskVG

The spot in the PowerShell command that you replace with your local App location is the "PackageFullname" information. Don't worry, it is all explained, step-by-step, in the article.

 

[HHC]

Hi again

If you happened to copy down the Blue Screen error message, could you post it here? If you didn't, it should have an entry in Event Viewer, look for Critical Errors & Errors in the "Summary of Administrative Events" window that show the same time as the Blue Screen occurred. If you find the error in there, you can then post it here.

Interesting that you said that the last crash mentions the graphics driver. Just to see, you could uninstall your video card drivers & then see what Windows 10 automatically re-installs on the next reboot.

It is so crazy when we can't find decent diagnostics for our hard drives, huh! Trying to test some of the Toshiba model drives is maddening also. It looks like a generic test might be all that is available. If I have a chance, I'll look around for a compatible diagnostic tomorrow.

I'm a little concerned about the ongoing blue screen activity. If you can find the error message, that might give us a helpful clue.

If you want to give the PowerShell method another try, see if the guide at the AskVG website helps a bit more. It has a procedure that helps you determine the exactly correct location of the apps you want to reinstall, so that you can copy that location into the PowerShell command that reinstalls the app. Here's that guide:
[Guide] How to Reinstall All Default Built-in Apps in Windows 1 - AskVG

The spot in the PowerShell command that you replace with your local App location is the "PackageFullname" information. Don't worry, it is all explained, step-by-step, in the article.

Hereunder is the diagnostic for blue screen error (obtained through eventviewer)


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 07-Apr-16 7:25:48 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: HHC_Intel
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-04-07T01:55:48.735234800Z" />
<EventRecordID>95114</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>HHC_Intel</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xffffe000bdfe04c0</Data>
<Data Name="BugcheckParameter2">0xfffff80107f07550</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xd</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>


No change was observed while scanning drivers. They seems uptodate.


There is one command (Obtained from website : How To Reinstall The Mail App In Windows 1 ) (appears to be helpful site)


"Get-AppxPackage –AllUsers'


When I ran it, it listed all apps, but there was no apps named as windowscommunications or what we calll it mail and calendar). If you recall, long back, I had mentioned once that it seems that window's store in my system is not having Mail and Calendar app) Please check up from this angle.
Lastly, an in-place re-install of Windows 10 seems rather complicated. I may need an help of some expert over here.

 

[OldGrayGary]

Hi again

Did we have you check for a more recent BIOS for your motherboard yet? If not, that might help things... I think your board's BIOS might be from 2009. A more recent one might help things get along with Windows 10 better.

Could you also check in the Bios that the time and date of the hardware clock are set OK? If an option to sync the OS clock to the BIOS hardware clock exists, I would think that I'd advise saying No Thanks to that -- Windows usually syncs its time and date to an Internet server.

Check in on EventViewer again, too: in the "Summary of Administrative Event" to see if any "disk" errors show up in the Error category. I'm still not certain about the health of the USB drive, or its connection.

If you have time, could you run the info-collecting app one more time? I'm interested to look if there's clues in the latest "memory dumps".... and to whether the frequency of the dumps has increased or not. If I don't make much headway with the BSOD "memory dumps", we can try asking for help over in our BSOD forum = in case the Mail and Calendar trouble are related to an issue showing up in the BSODs.

And, for the sake of thoroughness, can you post your Windows 10 version and "build" here? To find it: Start > All Apps > Windows System > Run ... in the Run box, type winver and press the Enter key on your keyboard. It should look something like this:


This can help us know if Windows Update is keeping up, and whether an in-place re-install has a reasonable chance or not.

 

[HHC]

Hi again

Did we have you check for a more recent BIOS for your motherboard yet? If not, that might help things... I think your board's BIOS might be from 2009. A more recent one might help things get along with Windows 10 better.

Could you also check in the Bios that the time and date of the hardware clock are set OK? If an option to sync the OS clock to the BIOS hardware clock exists, I would think that I'd advise saying No Thanks to that -- Windows usually syncs its time and date to an Internet server.

Check in on EventViewer again, too: in the "Summary of Administrative Event" to see if any "disk" errors show up in the Error category. I'm still not certain about the health of the USB drive, or its connection.

If you have time, could you run the info-collecting app one more time? I'm interested to look if there's clues in the latest "memory dumps".... and to whether the frequency of the dumps has increased or not. If I don't make much headway with the BSOD "memory dumps", we can try asking for help over in our BSOD forum = in case the Mail and Calendar trouble are related to an issue showing up in the BSODs.

And, for the sake of thoroughness, can you post your Windows 10 version and "build" here? To find it: Start > All Apps > Windows System > Run ... in the Run box, type winver and press the Enter key on your keyboard. It should look something like this:
View attachment 20130

This can help us know if Windows Update is keeping up, and whether an in-place re-install has a reasonable chance or not.

I made one more try to install and uninstall Mail & Calendar App through Powershell. I followed all the steps mentioned in a website How To Reinstall The Mail App In Windows 1 and was finally successful in bringing back Mail & calendar back to the list as well as installation. But, end result is same. Icons are not responding. I think, I've to carry out without Mail & Calendar feature. Every attempts have been made except reinstalling windows 10. However, I'll send you fresh diognistics sought by you as soon as I gather it. I really thank you for all the troubles you're taking in sorting out the matter.
The version is 1511 (OS Build 10586.164) same as it seems in above picture.

 

[OldGrayGary]

Hi again


I took another look around over at Microsoft's website, and there's a special Fix It for the Mail & Calendar problem. Seems like it shouldn't hurt. It isn't the same as the Windows Apps Troubleshooter (that we already tried, but didn't fix our problem). This fix it is only for Mail & Calendar, and for the trouble where they crash immediately after they attempt to start. Here's the link with the automated repair from Microsoft:
Solution Details

By the way, I'm happy to see that your Windows Updates are working well ... your version and build are fully up-to-date.

I'll be really happy if the "Download Diagcab Troubleshooter" (Microsoft's somewhat inelegant name for the automated Mail & Calendar repair) works to fix things - at last! - on your computer.

 

[HHC]

Hi again


I took another look around over at Microsoft's website, and there's a special Fix It for the Mail & Calendar problem. Seems like it shouldn't hurt. It isn't the same as the Windows Apps Troubleshooter (that we already tried, but didn't fix our problem). This fix it is only for Mail & Calendar, and for the trouble where they crash immediately after they attempt to start. Here's the link with the automated repair from Microsoft:
Solution Details

By the way, I'm happy to see that your Windows Updates are working well ... your version and build are fully up-to-date.

I'll be really happy if the "Download Diagcab Troubleshooter" (Microsoft's somewhat inelegant name for the automated Mail & Calendar repair) works to fix things - at last! - on your computer.

I failed in accessing the link. The link took me to the page where I was asked to type my email address and respective password and reply is as under:-

Sorry, but we’re having trouble with signing you in.We've received a bad request.

[TABLE="width: 400"]
[TR]
[TD]Additional technical information:[/TD]
[/TR]
[TR]
[TD]Correlation ID: 3dcd8d89-4fde-4a43-8a4e-658584f37a73[/TD]
[/TR]
[TR]
[TD]Timestamp: 2016-04-11 14:31:22Z[/TD]
[/TR]
[TR]
[TD]AADSTS50020: User account 'hchanchani@hotmail.com' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application '56951ef4-5ffa-4f3a-a4b5-75a992af53a0' in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

I reset my password and again same response.[/TD]
[/TR]
[/TABLE]