Windows 10 Pro Update Error

Please do the following.

Step#1 - Capture Process Monitor Trace

1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

i3yiUac.png




4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log. Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Hi MetroGru

Please do the following.

Step #1 - FRST Fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Code: 
Fix result of Farbar Recovery Scan Tool (x64) Version: 12-01-2020
Ran by Metro (14-01-2020 07:50:02) Run:1
Running from C:\Users\A-Gru\Desktop
Loaded Profiles: Metro (Available Profiles: Metro)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
reg: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.18362.471 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-m..gebrowser.resources_31bf3856ad364e35_en-us_48672168deb780d0]
"SomeUnparsedVersionsExist"=hex:00

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.18362.471 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-m..gebrowser.resources_31bf3856ad364e35_en-us_48672168deb780d0\v!10.0.18362.1]
@=dword:0000224e

EndRegedit:


*****************

Error: (0) Failed to create a restore point.

========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

The operation completed successfully.



========= End of Reg: =========

Registry ====> The operation completed successfully.


==== End of Fixlog 07:50:03 ====
 
Hi

Please do the following. Sorry, I know it is a pain for uploading.:-)

Step#1 - Capture Process Monitor Trace

1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


i3yiUac.png



4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log. Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Hi

I would keep it just now - it can be removed later when we are finished.

Thanks
 
Hi

Please do the following.

Install Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows10.0-KB4512941-arm64_PSFX.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows10.0-KB4512941-arm64_PSFX.cab\Windows10.0-KB4512941-arm64_PSFX.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.
 
you didn't double Windows10.0-KB4512941-arm64_PSFX.cab\Windows10.0-KB4512941-arm64_PSFX.cab by mistake did you? :rolleyes: :rolleyes:
 
Hi

Yes, my bad! :rolleyes:. I think there was also an issue with the original file.

Please do the following.

Install Update with DISM
  1. Download this update and save to your desktop. The file name will be Windows10.0-KB4512941-x64_PSFX.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows10.0-KB4512941-x64_PSFX.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.
 
CBS.zip


1579148386796.png



:rolleyes: :rolleyes: :rolleyes: do i have to manually install the new Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4528760) every time?
 
Please do the following.

Step#1 - Capture Process Monitor Trace

1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

i3yiUac.png



4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Hi MetroGru

Please do the following

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-01-17 01:45:18.053
Microsoft Windows 10 Build 18363 - amd64
Using .zip script file at C:\Users\A-Gru\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\Manifests

Successfully copied file C:\Users\A-Gru\AppData\Local\niemiro\Archive\Manifests\amd64_internet-browser-license_31bf3856ad364e35_10.0.18362.1_none_d43638e864489581.manifest to C:\WINDOWS\winsxs\Manifests\amd64_internet-browser-license_31bf3856ad364e35_10.0.18362.1_none_d43638e864489581.manifest.

Successfully restored ownership for C:\WINDOWS\winsxs\Manifests
Successfully restored permissions on C:\WINDOWS\winsxs\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2020-01-17 01:45:28.411
Script hash: B77aPYgXOMKdIGCgQkjyO53i1LvXdOnXz3yBQzK5n4E=
----------------------EOF-----------------------
 
Hi

Please do the following.

Step#1 - Capture Process Monitor Trace

1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


i3yiUac.png



4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
I appreciate your help and effort over the past 16 days you and softwaremaniac, but i'm sorry this is too much. i have a limited internet plan and very slow upload speed that peaks at 100kb/sec

what are my options? if the best is to manually install updates i would like to know how
 
Hi MetroGru

The windows updates won't go through automatically or manually as there is corruptions peventing this.

Your other option may be to do an in place upgrade which is a repair install of windows 10 without losing anything other than all installed windows updates.

This is entirely your call though and will continue to assist if you do not want to do this.

If you wish to proceed please do the following to complete an in place upgrade.
  1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
  2. Accept the License Agreement.
  3. Download the ISO file to your desktop.
  4. Double-click on the ISO and then run the setup to try and upgrade your machine.
Make sure you go through the Create installation for another PC option as we want to get the ISO so that you don't have to keep downloading which can take hours.

There is also a tutorial here which explains the process in more detail - follow step 6.
 
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