R4to0
New member
Hello,
First of all: thank you all the staff for making a free service for helping people with Windows issues with such high quality that even paid ones can't provide!
Now for the issue, I've been trying to fix this this entire week. Windows Update is unable to install updates, giving error code 0x800f0983. SFC report that there are files to fix but it couldn't, and log files mention a few files related to Hyper-V component. I've tried to uninstall (to then install again, I need it for WSL2) this component but it failed with code 0x80073701.
SFC output reports:
Logs are attached.
DISM output reports:
Also, attached.
ComponentScanner report attached as well.
Additionally, I ran dism /online /Cleanup-Image /StartComponentCleanup /ResetBase and it succeed although it didn't help in fixing both my issues above.
And last, in a bit of desperare I ran SFCFix with no parameter or scripts, and it crashed while scanning CBS log. I've allowed the app to submit a crash report, hope that's useful for the application too!
First of all: thank you all the staff for making a free service for helping people with Windows issues with such high quality that even paid ones can't provide!
Now for the issue, I've been trying to fix this this entire week. Windows Update is unable to install updates, giving error code 0x800f0983. SFC report that there are files to fix but it couldn't, and log files mention a few files related to Hyper-V component. I've tried to uninstall (to then install again, I need it for WSL2) this component but it failed with code 0x80073701.
SFC output reports:
Code:
sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.Logs are attached.
DISM output reports:
Code:
Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.26100.1150
Image Version: 10.0.26100.3476
[========== 17.4% ]
Error: 2
The system cannot find the file specified.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logComponentScanner report attached as well.
Additionally, I ran dism /online /Cleanup-Image /StartComponentCleanup /ResetBase and it succeed although it didn't help in fixing both my issues above.
And last, in a bit of desperare I ran SFCFix with no parameter or scripts, and it crashed while scanning CBS log. I've allowed the app to submit a crash report, hope that's useful for the application too!
