Windows 11 Update ERROR 2025-02 Cumulative update Windows 11 Version 24H2 x64 (KB5051987) | errors 0x800705b9 & 0x80248007

NightZ

Member
Joined
Mar 3, 2025
Posts
9
Hi.

So I'm having a problem with Windows 11 update. Can't really get any workaround going, even clean boot trying to update gives me a bluescreen so now I'm here after a bit of research and seeing people like @Maxstar helping people out with similar problem.
In the headline it says what kind of errors and with what update I have trouble.
I've downloaded the SFCFIX app, downloaded the SFCFIx zip file and let it run and here is the SFCFix.txt file that it created.
I've also ran the following DISM command (DISM /online /cleanup-image /RestoreHealth) in command prompt and the result says: some files are corrupt and it points me to the dism.log file that I've also included
Here is the CBS log file for it.
Thank you in advance!
 

Attachments

Hi and welcome to Sysnative,

Note: Please don't use fixes from other threads, now you have used a fix for Server 2019 on a Windows 11 system.

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.
 
Last edited:
Hi and thank you for your response.

Sorry, for using fix from another reply. I wanted to speed up the process by being on the next step already. That's my bad.

Here is the cbs folder from windows\logs.
 

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Hi,

Step 1. Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi and sorry for late response.

Here are the files.

The /restorehealth failed and it said:

Error 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location see https://go.microsoft.com/fwlink/=LinkId=243077.

The DISM log file can be found at C:\WINDOWS\lOGS\dism\dism.log
 

Attachments

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

Here's the next fix for other components.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hello.

The /restorehealth was succesful but the windows update starts up but then it bluescreens the computer with atleast CRITICAL_PROCESS_DIED error code and update saying error 0x80096004.
 

Attachments

Hi again.

I checked the Windows update and I think it got the one through and it is now having problems with Cumulative update KB5052093.
Another error code it gave me in the windows update is: This update couldn't be installed 0x80070570
 
it bluescreens the computer with atleast CRITICAL_PROCESS_DIED error code and update saying error 0x80096004.
Please do the following.

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  • Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
  • Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  • Press the Scan button.
  • Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  • Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 
Download the
6092ba29b640f-SysnativeBSODCollectionApp_101-2.png
Sysnative BSOD Dump + System File Collection App to your desktop.
  • Right-click on SysnativeBSODCollectionApp.exe and select "Run as administrator".
  • When the tool is ready, it will open the directory: C:\Users\<username>\Documents.
  • Post the zipfile: SysnativeFileCollectionApp.zip as attachment in your next reply.
  • The textfile 'BSODPostingsInstructions' you may close.
 
Hi,

  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, press enter afterwards.
    Code:
    chkdsk
  • Wait for this to complete.

Download
6198cd309385f-58a60a47ed1bd-ListChkdskResult.PNG
ListChkdskResult.exe and save it on your desktop.
  • Rightclick ListChkdskResult.exe and select Run as administrator.
  • Notepad will open the file ListChkdskResult.txt on completion. (This logfile ListChkdskResult.txt is also saved on your desktop.)
  • Post the logfile ListChkdskResult.txt as attachment in your next reply.
 
Hi,

Please follow the instructions below to run Memtest. (It's recommended to run it for 8 passes (2 runs of 4 passes).
  1. Download Download MemTest86 Free to your desktop and extract this file.
  2. Right click imageUSB.exe and select the option "Run as Administrator".
  3. Select the USB-stick to place a checkmark.
  4. Warning! When you perform the following steps it will overwrite all your data on this USB-stick!
  5. Then click Write to copy the ISO file "memtest86-usb.iso" to the USB-stick.
  6. When you get the message: "You have chosen to write an image to the following USB-drive, click Yes.
  7. Then a final warning will appear, click Yes to create the USB-stick with the Memtest ISO file...
  8. Boot the system from this stick and run MemTest for the first 4 passes.
  9. If no errors have been found after the four passes of the 13 different tests that the free version does, then restart Memtest86 and do another four passes.
 

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