Windows 2019 1809 Update Issue

M

mouataz

Well-known member
Joined
Oct 5, 2023
Posts
52
Hello everyone,

I'm having trouble installing CU 03-2025 on a 2019 server running version 1809. The installation gets stuck in a loop: the patch installs, the system reboots, and when I check for updates, the patch installs again, followed by another reboot — and this cycle keeps repeating.

I ran sfc /scannow, but at 71%, I received an error message.

Code: 
"Windows Resource Protection could not perform the requested operation."

I then tried dism /online /cleanup-image /restorehealth, followed by another sfc /scannow, but the issue persists.
The CBS logs show errors:

Code: 
Current tick count: 800 lower than last tick count: 1291. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

I would appreciate your help in resolving this problem.
I've attached the CBS and DISM logs for further analysis.

Thank you
 

Attachments

  • CBS.log
    CBS.log
    16 MB · Views: 7
  • dism.log
    dism.log
    22.8 MB · Views: 0
  • Capture d’écran 2025-03-25 122130.webp
    Capture d’écran 2025-03-25 122130.webp
    28.2 KB · Views: 3
Hi @mouataz,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
While continuing the research, I found these logs.

Code: 
2025-03-25 12:12:06, Info                  CBS    Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-03-25 12:14:55, Info                  CSI    000015d1 Warning: Overlap: Duplicate ownership for directory \??\C:\Windows\Branding\ShellBrd in component Microsoft-Windows-Branding-Shell-Server, version 10.0.17763.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}
2025-03-25 12:14:55, Info                  CSI    000015d2 Warning: Overlap: 1 directory duplicate ownerships detected.
2025-03-25 12:14:55, Info                  CSI    000015e1 Warning: Overlap: Duplicate ownership for directory \??\C:\Windows\SystemApps\Microsoft.Windows.CapturePicker_cw5n1h2txyewy\pris in component Microsoft-Windows-CapturePicker.AppxMain.Resources, version 10.0.17763.1, arch amd64, culture [l:5]'fr-FR', nonSxS, pkt {l:8 b:31bf3856ad364e35}
2025-03-25 12:14:55, Info                  CSI    000015e2 Warning: Overlap: 1 directory duplicate ownerships detected.
2025-03-25 12:15:02, Info                  CSI    00001791 Warning: Overlap: Duplicate ownership for directory \??\C:\Windows\System32\zh-TW in component Microsoft-Windows-Cdosys.Resources, version 10.0.17763.1, arch amd64, culture [l:5]'zh-TW', nonSxS, pkt {l:8 b:31bf3856ad364e35}
2025-03-25 12:15:02, Info                  CSI    0000178d Warning: Overlap: Duplicate ownership for directory \??\C:\Windows\System32\en-US in component Microsoft-Windows-Cdosys.Resources, version 10.0.17763.1, arch amd64, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
2025-03-25 12:15:02, Info                  CSI    00001794 Warning: Overlap: Duplicate ownership for directory \??\C:\Windows\System32\zh-CN in component Microsoft-Windows-Cdosys.Resources, version 10.0.17763.1, arch amd64, culture [l:5]'zh-CN', nonSxS, pkt {l:8 b:31bf3856ad364e35}

Thank you
 
Hi,

Step 1. Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the System File Checkeer and post the result. If it fails attach a new copy of the CBS log.
Code: 
SFC /Scannow
 

Attachments

Hello,

fixed successful.

1743412813706.webp

But I still can't install CU 03-2025.
I'm using WSUS. After downloading and installing the update, I reboot the system. However, once it starts up, the update history shows that a reboot is still required.
I tried deleting the registry key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\SessionsPending", but without success.

1743413177648.webp

Thank you
 

Attachments

Hi,

Please provide the latest CBS logs.

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.
 
Is seems the update failed bacause of an policy issue (8024500C) - WU_E_REDIRECTOR_CONNECT_POLICY - Connections to the redirector server are disallowed by managed policy!

Are you able to disconnect this server from WSUS and try to update again using the regular Windows update channel.
 
I can't run Windows Update, and I have no internet access.
I tried a manual installation via DISM, and the same thing happened.
 
Please provide the latest CBS logs now you have tried to install the update with DISM.
 
Download
61f7aba7309a1-ComponentsScanner_Icon.png
ComponentsScanner and save it to your desktop.
  • Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions.
  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Post the logfile ComponentsScanner.txt as attachment into your next reply.
 
Follow these instructions to install an update with DISM.
  • Open the Start menu of Windows and type CMD.
  • When you see Command Prompt on the list, select the option Run as administrator.
  • Copy and paste the following command into it, and press enter. (Leave the CMD window open!)
Code: 
MD C:\WUTemp
  • Now, download the following update (KB5053596) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
    Downloadlink: KB5053596
  • Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
CD C:\WUTemp
EXPAND.exe windows10.0-kb5053596-x64_1a10a45024267b80a47aaab025bc87f5b5862e06.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5053596-x64.cab
  • Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
 
I removed the server from WSUS and was able to open the connections to the internet. Then, I installed the CU via Windows Update.
However, once back on WSUS, I encountered error 0x8024500C.
 
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