Windows 23H2 Update Failure: DISM stuck at 62.3%, Component Store Corrupted

[Panorama]

ohh no not a bsod but when it started i got a error message saying safe_os or something like that

 

[Panorama]

oh no not a bsod but when it restarted i got a error massage saying safe_os or something like that

 

[Maxstar]

Okay, then the dump-file of a BSOD that was created on another moment when the system crashed. I would suggest to backup all your personal data and perform a complete clean install. This because the installation is damaged beyond repair.

 

[Panorama]

Oh I am unable to clean install as I don't have a recovery drive to back up
Is there any other way I just want windows update to work and dism to work
If there is another way pls tell me and I also recently did a prescan in tweaking.com's
windows aio repair software and it produced this log if there is a way to get these files
and fix my computer pls tell me how to do so. Thank you

 

[Maxstar]

1. In post #8 we have recplaced a number of files as showed in the previous log of the Tweaking.com tool as well, but still the same issue.
2. Do you have recent backups of this system?

Please run the following DISM command again and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Panorama]

I have a system restore but that isnt working either

 

[Maxstar]

This is the only restore point which is available and that one is created when this system was corrupted like the current state.

==================== Restore Points =========================

20-12-2024 18:46:31 Scheduled Checkpoint

But please post the result of DISM and the CBS logs to see what we can do?

 

[Panorama]

ok but when dism gets stuck should I close dism or let it be and send the log while it was running?
and I am not sure if the system restore point was created before or after the problem

 

[Maxstar]

This tread is created on 7-dec and the last restore point is from 20-dec.

No don't close DISM when it seems to be stuck, just wait when it shows an error and post then the latest CBS logs.

 

[Panorama]

so the restore point is also broken.
ok dism gave this error message.

Microsoft Windows [Version 10.0.22631.4169]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.4169

[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\Windows\System32>


and here is the cbs and dism file

 

[Maxstar]

Now we have a clear error, but because you stopped DISM early I took the wrong conclusion since the CBS log wasn't complete at all.

So I will setup a new VM to gather the files we'll need for the next fix, but this may take some time.

 

[Panorama]

ok thank you very much
Also I will be able to respond tomorrow since it night right now here
Also sorry for stopping the dism early.
Thank you

 

[Maxstar]

No problem, I will see the result tommorow after I have posted the next fix..

 

[Maxstar]

I found the issues, so please do also the following.

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Panorama]

Hi!
Sorry for the late reply but here is the file

 

[Maxstar]

Hi,

No problem, do you have the ISO for this Windows 11 Home Single Language Version?

 

[Panorama]

Hi,
no I don't have a iso of windows 11 home single language

 

[Maxstar]

I'm still missing some RTM files, so know I'm building a specific ISO from UUPDump to see if it will contain those files...

 

[Panorama]

Hi,
thank you for your help
Is there anything I can do to help?

 

[Maxstar]

Now I was able to find the correct files, so here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth