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[SOLVED] Windows 7 Pro SP1, Windows Update errors 80070002, 800F020B, 9C48
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2:
Start the
System Update Readiness Tool (SURT) again.
On completion, attach the logfile
C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Moderator, Windows Update Expert, Security Analyst
Staff member
Please provide a fresh copy of the SOFTWARE hive, see step 2 in
message #20 .
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2:
Start the
System Update Readiness Tool (SURT) again.
On completion, attach the logfile
C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
This time took very long to process SURT.
Moderator, Windows Update Expert, Security Analyst
Staff member
That looks normal. SURT fixed some items.
Remove Update Manually
Click on the Start button and in the search box, type Command Prompt .
When you see Command Prompt on the list, right-click on it and select Run as administrator .
When command prompt opens, copy and paste the following commands into it, then press enter after each.
wusa /uninstall /KB:4528069
wusa /uninstall /KB:5004953
Did not uninstall, attaching screenshots.
Also is that normal that COMPONENTS registry does not detach (even when "Windows Features" window closed)?
And "Windows features" still almost empty.
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Moderator, Windows Update Expert, Security Analyst
Staff member
Also is that normal that COMPONENTS registry does not detach (even when "Windows Features" window closed)?
And "Windows features" still almost empty.
The COMPONENTS hive is unloaded automatically when not needed.
"Windows features" is still empty because of the issues not repaired yet.
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2:
Start the
System Update Readiness Tool (SURT) again.
On completion, attach the logfile
C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
On another Windows PC the COMPONENTS registry is unloaded, but on this it is loaded.
Attaching files.
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2:
Start the
System Update Readiness Tool (SURT) again.
On completion, attach the logfile
C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Wow, again smaller log. :)
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2:
Start the
System Update Readiness Tool (SURT) again.
On completion, attach the logfile
C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2:
Start the
System Update Readiness Tool (SURT) again.
On completion, attach the logfile
C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
The logs are smaller, but it takes soooo long to process SURT... How many iterations do you think it can take more?
Moderator, Windows Update Expert, Security Analyst
Staff member
I don't know how much fixes are remaining. You had 412536 errors in the SURT log and we are now at around 100 so almost done.
Please translate the text below from the file fixlog.txt into English. Google Translate can't do it:
ЋЇҐа жЁп гбЇҐи® § ўҐаиҐ .
========= Конец от CMD: =========
Реестр Windows ====> ������ �ᯥ譮 �����襭�.
Had to use
Universal online Cyrillic decoder - recover your texts to decode.
"ЋЇҐа жЁп гбЇҐи® § ўҐаиҐ ." - "Операция успешно завершена" - "Operation completed successfully"
"Конец от CMD:" - "The end of/from CMD"
"Реестр Windows" - Windows registry
"������ �ᯥ譮 �����襭�." - this is undecodable, only a few letters are readable: "я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜ я┐╜спешно я┐╜я┐╜я┐╜я┐╜я┐╜шеня┐╜." - from "спешно" and "шен" I make conclusion that it is also "Операция успешно завершена" - "Operation completed successfully"
Moderator, Windows Update Expert, Security Analyst
Staff member
Thanks for the 34 thanks.
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2:
Start the
System Update Readiness Tool (SURT) again.
On completion, attach the logfile
C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Thank you for staying with me here. :)
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